Since the initial roll-out of RT in DoIT, Finance, and HR, many other departments such as the Registrar’s Office, Graduate and Undergraduate Admissions, Parking Services, and Residential Life have also incorporated the ticketing system into their support processes.
Here are few of the success stories for those departments outside of DoIT.
Enjoy and feel free to share with others.
Joe
| posted | August 23, 2012 |
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| sponsor | RT - Request Tracker |
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