Hi Guys,

Unfortunately I'm not on campus anymore and I don't use facebook, so I hope that at least some of you are being helped by these posts.  I've recently gotten an announcement that the Office of Federal Student Aid is hiring.  Again, the federal does not hire often, and there is a time limit on the applications.

Careers in the federal government can be rewarding and fulfilling, and I'd encourage you to sign up for a usajobs.gov account and apply, or to share this information with friends and family who are interested:

The U.S. Department of Education’s office of Federal Student Aid has two separate positions listed on USA Jobs with the intention of hiring 17 people total.

Management and Program Analyst GS-399-5/7 (Recent Graduates Pathways Program) (15 positions available)

FSA is hiring using the Pathways program. If you have any former interns or know anyone who has graduated in the last two years (some vets within the last 6), they are eligible to apply for this position. This posting will be used to fill 15 positions in headquarters AND our regional offices. Duties vary depending on what area where the person gets hired. A number of different groups have open slots. The division our team is in, The Awareness and Outreach Division, will get one Pathways hire. We are looking for social media and strong writing skills.

Program Specialist GS-301-13 (All Sources)

This position is located in the Department of Education (ED), Federal Student Aid (FSA), Customer Experience Office, Office of the Chief Customer Experience Officer (CCEO). The PD looks VERY borrower experience focused, but one position being filled through this posting will have heavy involvement with assisting to manage our website, StudentAid.gov.

Some of the duties:

1.     Operations and Maintenance Support

          Oversee focus groups/usability testing

          Manage Change Control Process

          Track fixes/defect management

          In-person support for vendor/content loading collaboration and troubleshooting

2.     Vendor Management Support

          Performance monitoring/Quality Control through direct observation

3.     Enhancement Support

          Work closely with Technology PM to manage development, design, requirements, testing teams

          Act as Borrower/Customer experience SME throughout requirements/development/testing lifecycles

          Work on Integrated Student Experience target state strategy and vision

          Give presentations/update stakeholders

Cheers,

JC