As a group, we have developed a FREE ebook to help you deal with the infamous sector of customer service. As a customer, you deserve to get what you want, and this is the best way to do it! Through research and personal experience, 5 students have gathered enough information to develop a guide on how to make customer service work for you, speaking to customer service through phone, email and social media, ways not to approach poor situations, creative ways to deal, and some examples to test your knowledge.