She didn't provide heat last winter, provided it for 4 weeks (after adding oil 2 times) this winter, and now she says she's not doing it anymore once the oil runs out. She only lets use space heaters in our rooms, but the bathroom and kitchen are still freezing. Her house also has a lot of problems, there is this lamp, when you turn on the switch, fire falls down. The hot water of the shower spray only lasts 5 minutes. The stairs and front porch also lack light bulbs, I almost fell at one time.