Name:Zack Herd

Internship, Co-op or Research Site: UPS

Position Title: Business Analyst

Major(s)/Minor(s):Business Technology Administration

Work Term:Summer 2018 and Fall 2018

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities.

Each morning when I arrive to my cubicle I check my email inbox and my calendar to see what I may have missed after leaving the office the day prior and what I should anticipate for the day ahead of me. I have been working on a project that features the expansion of UPS into new markets overseas so I typically have conference calls with international stakeholders the first half of my day to accommodate varying time differences. After I have participated in the calls for the day, I typically begin to work on follow up action items and deliverable that often require Skype meetings with some of my peers in our Georgia and New Jersey offices. I have presented roughly every two weeks while in my current role of a business analyst. Typically these presentations are PowerPoint's that feature some Excel spreadsheets that display the numerical analysis showing opportunities for the company.

Describe the process of obtaining your position. When did you hear of the position and submit your application?

I attended the career fair in Fall of 2017 and happened to walk past UPS and noticed a large line and I was curious what positions UPS were recruiting for. I stopped and talked a few minutes and became interested. A few weeks later I received an email directing me to complete an application, and within another few weeks I completed two phone interviews and one in person interview with my now manager and my team lead. Within 48 hours of the in person interview I received a formal offer to begin in May. And I felt extremely encouraged as the time from when I completed and application to when I received an offer was only about 6 weeks and the position was not set to begin for roughly 7 months. I felt excited that they wasted no time in letting me know they wanted to bring me aboard.

What have you enjoyed the most about your position or organization?

I honestly enjoy the opportunity to make a real world contribution since the very first day I arrived. I am treated as a normal employee, I am never tasked with anything that feels as busy work instead I work on projects like any new hire would. There are always opportunities to cross train in other departments and further my education through external and internal programs that are company funded.

How do you believe you have made an impact through your work?

I definitely feel like I have made an impact in my short time at UPS so far. I have been lucky enough to see and hear my analysis utilized in meetings with senior management. I have seen an entire project from start to finish at this point and I felt so accomplished that I was apart of something that will be released in the near future. I also had the opportunity to use some of my educational background and previous work history and pitch an idea to the marketing department which was well received and now being conceptualized for beta testing.

What advice would you give to another student who is seeking an internship or similar experience?

I would tell everyone to take full advantage of everything the company has to offer. I have the opportunity to not only apply what I have learned in the classroom to real life situations but I have been able to pinpoint areas of opportunity for me to excel as a professional. UPS not only has an access to a ton of webinars that they cover the expense for but also external learning sites that teach you new skills in your downtime. Their interest in investing in my personal and professional development makes me consider them as a potential long term employer.

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According to career specialists, 70-80 percent of jobs are never posted online. This means most jobs are filled through word of mouth or other private communication, otherwise known as a professional network. I don’t know about you, but whenever I’m faced with someone 10-15 years older than me wearing a power suit, I freeze. Everything interesting I’ve ever said or thought flies out of my head. It isn’t optimal. I’ve had to find resources to teach and prepare me for those awkward handshakes and first meetings. It is important to develop your own professional network while you’re in school so that you have contacts to reach out to when you begin looking for an internship and full-time job.

When to Network:

“Networking” sometimes sounds like a special skill that everyone seems to know except you. Actually, networking is pretty basic. It can happen with friends, family, or strangers,  at a career event, in the classroom, on the job, or anywhere you run into someone with an interesting career path, similar career interests, or skills you find interesting. Just be approachable, open, and willing to talk about your education, background, and career goals, and you’ll be networking in no time!

How to Network:

Again, networking isn’t a special skill you unlock after you obtain a secret adult card. It's just talking and connecting to people in your field. That being said, there are a few things you can do to prepare for the dreaded question: “So what do you want to do?” First, create a 30-second commercial. We have a guide here on on website. Next, remember that networking is a conversation. Have a few interesting questions to ask the other person about their work or career path. Finally, be yourself. People want to work with people who are friendly and competent at what they do. Show that you know what you’re talking about and how to work in a team, and you’ll be good to go!

Where to Network:

Name:Fayokemi Ojo

Internship, Co-op or Research Site: Texas Instruments

Position Title: Automation Engineer

Major(s)/Minor(s):Computer Science

Work Term:Summer 2018

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities.

My official position title was Automation Engineer. However, I worked on web applications during my internship. I mainly programmed in Java, SQL, and Javascript using Spring Tool Suite (STS) to create web applications. I had two projects during my internship. The first project was independent and involved keeping track of parts. My responsibility was to add functionality to the existing application. The second project was in collaboration with two other interns and we created web pages from scratch to help managers get data faster. These web applications were used to increase efficiency and reduce errors.

Describe the process of obtaining your position. When did you hear of the position and submit your application?

With the help of UMBC’s Center of Women in Technology (CWIT), I was able to attend the Grace Hopper Celebration for Women in Technology in September 2017. Prior to the start of the conference, I made sure my resume was reviewed by the Career Center and then I uploaded my resume to the Grace Hopper website.  It was at that conference I met with recruiters for Texas Instruments and did two, on-site interviews with IT managers. About two days after the interview, I received an offer! I think I was hired because I really knew how to showcase my strengths and talk about how my contributions in groups or in the workplace are impactful. I also had prior knowledge about the company and talked about how many of the things I do in my free time align with their mission.

What have you enjoyed the most about your position or organization?

My favorite part about coming to work everyday was my co-workers, especially the other interns and new employees. They are smart, driven and fun to work with and we became a squad very early on. We watched a movie every Tuesday, and went to the gym or had lunch during lunch breaks!

I also enjoyed that the IT group at Texas Instruments had events interns to meet upper management, including the Chief Information Officer (CIO). I was able to connect with interns outside of my team and have meaningful conversations with employees that have been there for years.

How do you believe you have made an impact through your work?

I worked in Information Technology (IT). At Texas Instruments, IT is a business support entity. Everything done within IT is to support the business at large. So the projects I was assigned had very relevant and important benefits. Specifically, they saved the company time and money. I received a return offer, so they must have liked something about me and my work!

What advice would you give to another student who is seeking an internship or similar experience?

Please take advantage of the Career Center! Attend Career Fairs, at UMBC and other places. Do not be afraid to put yourself out there and start applying NOW! Feel free to send me an email (fkme@umbc.edu) if you have questions!

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Want to be the next Intern of the Week? Make sure to fill out this form and stay tuned. New interns are announced every Friday!

Providing references is often a required step in a job or internship application. Asking someone to vouch for you and your work can be intimidating. A lot of times we feel like there isn’t anyone we can ask. However, developing references isn’t as hard as you think it is! Refer to the quick guide below to help you figure out who you can ask for references.

Professional

This is usually the most obvious choice. A previous or current boss always looks great as a reference, provided they have good things to say about you (this is one of many many reasons you should be a team player and avoid alienating bosses during the job or after you leave it). They can speak to your professional ethic and quality of work. But Emily, you might ask, how am I supposed to get a reference from my boss if I’ve never had a boss before? No problem! Just keep reading.

Academic

Most (if not all) professors on campus are happy to write letters of recommendations for students they have worked with. This means that in class, you should be participating. After class, go to office hours with meaningful questions. And of course, do well on their assignments and exams. If you’re working with a professor on their research project, they are also a great person to ask to be a reference. Don’t just think of professors as talking heads standing at the front of a lecture hall and reciting a 100 slide powerpoint. They are professionals in your field of interest with years and years of experience. Take advantage of the opportunity to get to know them and expand your network.

Personal

Ideally, your references would come from a person who knows you in an academic or professional setting. However, sometimes that’s not possible. After you exhaust those two options, turn to personal references. These can be from an organization you volunteered with (if it relates to your major, that is even better) or a mentor you’ve worked with through extracurricular activities. Just be sure they can speak about your work ethic and your professional capabilities and growth.

When listing someone as a reference, always make sure to ask them first! It's never a good thing when your recommender is blindsided by a phone call or email. Check out our new 2018-2019 Career Guide for more information (page 36 will be especially helpful).