UMBC adds New AI-Powered Search Bar to myUMBC

Tue, 11 Feb 2025 18:57:14 -0500
ai, help, llm, myumbc, search

UMBC's Department of Information Technology (DoIT) has been exploring how new generative artificial intelligence systems can make the myUMBC platform better for students, faculty, and staff, all while ensuring security and privacy. MyUMBC is a web portal that provides access to services and resources for the UMBC community of faculty, staff and students.

The search system on MyUMBC now uses an AI model to make it easier and quicker for students to find what they need with AI. This helps provide fast, accurate answers to common student questions.

A key focus is helping students access important personal information—like grades, billing statements, and Retriever Card balances—right from the search bar. This means students can find what they need quickly, without having to dig through the system, while knowing their data is protected.

DoIT is looking at how AI can further improve the myUMBC experience, from academic support to campus life to create a more efficient and personalized platform.

Currently answers are focused on student-related questions and scenarios with supporting questions from faculty and staff still in development. Students are advised to verify any information before they take action. If you identify any mistakes, please let the developers know using the “Was this useful” feature at the bottom of each answer.