Wed, 29 Oct 2025 15:52:21 -0400

SAP Concur go live is so close, IT'S SCARY!!

Monday November 3rd is right around the corner and we are ready to launch, with SAP Concur!

UMBC TRAVEL WEBSITE

We are very excited to announce our new UMBC Travel website. The team has worked hard to curate this site with all the information you may need to navigate the SAP Concur system!

Quickly find resources for policy, procedure guidance, FAQ's and more at travel.umbc.edu.

NEED MORE HELP?

If you have been to training, you know that you can get support for your use of SAP Concur in a number of ways.

1.Concur User Support Desk: Open 24/7/365 you can call the support resources to get functionality questions answered anytime at: 1-866-793-4040

Alternatively connect directly from the Concur interface by clicking on the "?" on the Concur interface.

2.For UMBC Travel policy questions or concerns, contact UMBC Business Services

Phone: 410-455-8988

Email Travel@UMBC.edu

3.If you need support while booking a trip, or while on a trip you booked in either Concur Travel or with the assistance of ALTOUR, you can call ALTOUR directly:

Phone: 800-333-2115
email : travelon@altour.com

NEED EVEN MORE HELP?

During the launch we will have open drop in hours to support your needs as you become acclimated to Concur. Need help getting started with an App, still unsure how to set up delegates, just drop in.

Monday, November 3 from 11:00 - 12:00 PM LIVE in UC 312

Tuesday, November 4 from 9:00 - 11:00 AM (LIVE in the UC Lobby in Front of the Center for Global Engagement, Room 207 + (Virtual on Webex)

Tuesday, November 4 from 12:00 - 2:00 PM ( LIVE in the UC Lobby in Front of the Center for Global Engagement, Room 207 + (Virtual on Webex))

Wednesday, November 5 from 9:30 - 11:00 AM (Virtual on Webex)

Wednesday, November 5 from 2:30 - 4:30 PM (Virtual on Webex)

Thursday, November 6 from 1:00 - 2:30 PM (Virtual on Webex)

Friday, November 7 from 1:15 - 2:30 PM (Virtual on Webex)

Reminder - you can download the SAP Concur and TripIt Pro mobile apps here!

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Training Still Available!

Thank you to all who have already participated in training for our new travel solution. There are still opportunities to receive training visit our myUMBC Travel group to sign up for an upcoming training.

Concur Orientation – A high-level overview of the full travel process from start to finish including a discussion of the apps available providing access to your information anywhere you are.

Nov 3 - (Live), 9:00 – 11 AM

Policy Training – Explains the UMBC interim travel policy and the reasons behind the policies.

Oct 29 - (Virtual), 2:00 – 3:30 PM

Nov 5 - (Virtual) 1:00 - 2:30 PM

Nov 6 - (Virtual) 9:30 - 11:00AM

Approver Training – A step-by-step walkthrough of the approval process from the approver's perspective.

Oct 31 - (Virtual) 10:00- 11:30 AM

Nov 5 - (Virtual) 11:00 - 12:30 PM

Nov 6 - (Live) 11:00 - 12:30 PM

Traveler + Arranger Training – Geared toward travelers, with arrangers encouraged to stay for the final portion specific to their role.

Oct 30 - (Virtual) 10:00 - 12:00 PM

Oct 30 - (Live) 1:00 - 3:00 PM

Oct 31 - (Live) 1:00 - 2:30 PM

Nov 3 - (Live) 1:00 - 3:00 PM

Nov 7 - (Live) 10:00 - 12:00 PM