April Skillsoft Topic of the Month
Management Essentials
This set of 1-hour modules is appropriate for anyone in a supervisory role. The first module will help you understand the essential responsibilities you have when directing others and the practices you should employ in order to meet those responsibilities. Module two will help you identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Module three introduces best practices for confronting your direct reports about difficult behavior from employees. Module four describes what diversity is, including its benefits. It also covers how to prepare to manage a diverse team by understanding key diversity issues and setting ground rules. Also, it delineates techniques for managing a diverse team. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
• Directing Others: mgmt_15_a01_bs_enus
• Delegating: mgmt_15_a02_bs_enus
• Confronting Difficult Employee Behavior: mgmt_15_a04_bs_enus
• Managing a Diverse Team: mgmt_15_a05_bs_enus
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
For more information about SkillSoft and the Business Exploration Series courseware, click here.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
This set of 1-hour modules is appropriate for anyone in a supervisory role. The first module will help you understand the essential responsibilities you have when directing others and the...
http://www.umbc.edu/skillsoft
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Training
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Training & Organization Development
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Fri, 12 Apr 2013 14:32:19 -0400
March Skillsoft Topic of the Month
Success over Stress
Contrary to popular belief, stress itself is never a good thing--it is always harmful. This course will show you the difference between pressure, which spurs you into action and helps you to perform at your peak, and stress, which impedes your performance, and has long-term health implications. You will learn how to recognize stress and categorize it appropriately, learn to distinguish between job stressors, and see the benefits of recognizing stress. You will also learn about relaxing techniques and coping mechanisms to help challenge and reframe negative thinking and handle receiving constructive feedback. This is course number: PD0182
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
For more information about SkillSoft and the Business Exploration Series courseware, click here.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
Contrary to popular belief, stress itself is never a good thing--it is always harmful. This course will show you the difference between pressure, which spurs you into action and helps you to...
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Training & Organization Development
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Fri, 12 Apr 2013 14:33:16 -0400
February Skillsoft Topic of the Month
Workplace Conflict
Conflict can have many causes – disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if you take an aggressive approach when you need to gain the commitment of the other person, you may make the situation worse. Unresolved conflict can intensify and hinder your productivity as you spend more time worrying about the conflict than achieving your goals. And remember, the costs of prolonged conflict can be high – negative emotions, blocked communication, and stress. But choosing the appropriate response based on the type of conflict is important. When you address conflict properly, you will experience a number of benefits: it can enhance your creativity and it can strengthen your relationships, for example. These six videos cover confronting employees, understanding the five styles of personal conflict and how to resolve those conflicts. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
• Confrontation: What’s the Best Approach: pc_bi_mgbi009
• Personal Conflict Styles: pc_bi_pabi002
• Coping with Accusations in the Workplace: pc_ch_lsch003
• Managing Conflict: pc_ch_lach009
• Manager to Manager Conflict: pc_ch_mgch003
• Conflict: Avoid, Confront, or Delay?: pc_ch_pach004
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
For more information about SkillSoft and the Business Exploration Series courseware, click here.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
Conflict can have many causes – disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in...
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Training & Organization Development
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Jan. SkillSoft Topic of the Month: Goals and Setting Goals
Identify the benefits of defining achievable goals
Skillsoft Topic of the Month: Goals and Setting Goals
Most achievements, great or small, begin with an important first step: setting a goal. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet achievable. It takes into account the abilities and resources available and requires the goal seeker to make the best use of both. Perfect for enacting New Year’s Resolutions, this course will help you examine the types of goals you can use to advance your career and personal life, learn to construct goals that are both challenging and achievable, discover how to embed the seeds of success within your goals, and explore ways to align your goals with your own priorities and the priorities of others who influence the way you use your time. This is course number pd_05_a03_bs_enus.
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
For more information about SkillSoft and the Business Exploration Series courseware, click here.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
Skillsoft Topic of the Month: Goals and Setting Goals Most achievements, great or small, begin with an important first step: setting a goal. However, the process of setting appropriate goals is...
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Training and Organization Development
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December SkillSoft Topic of the Month
Optimizing Your Work/Life Balance
SkillSoft Topic of the Month: Optimizing Your Work/Life Balance
This set of 1-hour modules is for those who feel that they are unable to effectively balance their work and their life.
Module 1 highlights techniques you can use to analyze your current level of balance between work and life responsibilities. Only through properly understanding where you are, in relation to where you want to be, can you begin to construct a map that will take you to your objective of a balanced, fulfilled life. Module 2 will focus on techniques for maintaining work/life balance. It includes recognizing the behaviors of passiveness, aggressiveness, and assertiveness and how those affect a person's ability to find balance in life. Module 3 will explain how the signs and symptoms of stress could be of physiological, behavioral, and psychological nature, where these stresses can come from and how to keep them from causing burnout. It also covers how you can positively change your responses to stress once you are able to recognize how you respond to stressful situations and relaxation techniques such as breathing and mediation.
• Analyzing Your Life Balance: pd_06_a01_bs_enus
• Maintaining Your Life Balance: pd_06_a02_bs_enus
• Taking Control of Your Stress: pd_06_a03_bs_enus
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
For more information about SkillSoft and the Business Exploration Series courseware, click here.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
SkillSoft Topic of the Month: Optimizing Your Work/Life Balance This set of 1-hour modules is for those who feel that they are unable to effectively balance their work and their life. Module 1...
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Training and Organization Development
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Tue, 13 Nov 2012 15:07:43 -0500
Nov. Skillsoft of the Month: Managing Workforce Generations
Learn how to manage multigenerational workforce generations
SkillSoft Topic of the Month: Managing Workforce Generations
The ‘Workforce Generations’ series is a set of three 1-hour modules and three 10-minute videos that contain information necessary for our multigenerational workplace. The first module describes the common characteristics of the four main generations in the workforce – the Traditionals, Baby Boomers, Generation X, and the Millennial Generation and introduces the benefits of cross-generational teams. The second module reviews the potential sources of conflict within a generationally diverse team and strategies for managing a multigenerational team in a way that ensures your team members feel included, respected, and supported. This module also describes how to implement a mentoring program that takes advantage of the varying experiences and perspectives of multiple generations. The third module describes best practices and successful techniques for managing Millennial and Generation X employees.
• Introduction to Cross-generational Employees: mgmt_20_a01_bs_enus
• Working with a Multigenerational Team: mgmt_20_a02_bs_enus
• Working with the 21st-century Generation Mix: mgmt_20_a03_bs_enus
The three 10-minute Business Impact videos are: Managing an Aging Workforce, Developing the Next Generation, and Understanding the Motives of Millenials.
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
For more information about SkillSoft and the Business Exploration Series courseware, click here.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
SkillSoft Topic of the Month: Managing Workforce Generations The ‘Workforce Generations’ series is a set of three 1-hour modules and three 10-minute videos that contain information necessary for...
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Training
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Training and Organization Development
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Tue, 13 Nov 2012 14:57:37 -0500
Tue, 13 Nov 2012 15:09:18 -0500
October SkillSoft Topic of the Month
Learn the essentials of being a first time manager
SkillSoft Topic of the Month: First Time Manager Essentials
This set of 1-hour modules is appropriate for anyone in a new supervisory role. In the first module you will learn some of the myths about management and their corresponding truths in order to clarify what managers really do. Also included is a piece on the typical demands and constraints of a manager's job, as well as strategies for dealing with common mistakes of first-time managers. Module two describes ways to establish credibility and manage former colleagues effectively. Module three covers how to meet organizational expectations as a first-time manager, as well as how to balance conflicting expectations of peers, direct reports, and management. It also describes how to establish productive relationships with your new boss.
- Understanding a Manager’s Role: mgmt_16_a01_bs_enus
- Challenges: mgmt_16_a02_bs_enus
- Meeting Expectations: mgmt_16_a03_bs_enus
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
For more information about SkillSoft and the Business Exploration Series courseware, click here.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
SkillSoft Topic of the Month: First Time Manager Essentials This set of 1-hour modules is appropriate for anyone in a new supervisory role. In the first module you will learn some of the myths...
http://www.umbc.edu/hr/T&OD/T&ODindex.html
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Training
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Training and Organization Development
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Tue, 13 Nov 2012 14:52:04 -0500
Tue, 13 Nov 2012 15:08:28 -0500
May SkillSoft Topic of the Month: Conflict Management
Learn how to effectively manage conflict and difficult peopl
This Recommended Learning List incorporates modules that will teach you how to manage conflict and deal with difficult people in the workplace. You will learn techniques to effectively deal with conflict and strategies for managing conflicts on a team. You will also learn how to limit the adverse impact aggressive and negative people can have, and how to deal with manipulative people, self-serving people, procrastinators, and micromanagers.
Please refer to the Conflict Management & Working With Difficult People Recommended Learning List
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
See the attached flyer for more information about the Business Exploration Series courseware.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
This Recommended Learning List incorporates modules that will teach you how to manage conflict and deal with difficult people in the workplace. You will learn techniques to effectively deal with...
http://www.umbc.edu/skillsoft
Flyer
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Training
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Training and Organization Development
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Mon, 30 Apr 2012 11:54:02 -0400
June SkillSoft Topic of the Month: Motivating Employees
Learn how to create an innovative and productive environment
This set of modules is for anyone who wishes to learn about motivating their employees to create an innovative and productive environment. You will learn the importance of motivation, techniques to encourage motivation, and ways to optimize team effectiveness. You will also learn strategies to encourage high performance, such as coaching and shared leadership.
• Leadership Essentials: Motivating Employees
Course Number: lead_05_a01_bs_enus
• The Benefits and Challenges of Engaging Employees
Course Number: lead_06_a01_bs_enus
• Leading Teams: Motivating and Optimizing Performance
Course Number: team_03_a06_bs_enus
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
See the attached flyer for more information about the Business Exploration Series courseware.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
This set of modules is for anyone who wishes to learn about motivating their employees to create an innovative and productive environment. You will learn the importance of motivation, techniques...
http://www.umbc.edu/skillsoft
Flyer
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Training
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Training and Organization Development
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Mon, 30 Apr 2012 09:18:17 -0400
Mon, 30 Apr 2012 09:19:04 -0400
April SkillSoft Topic: Project Management Fundamentals
Learn the fundamentals of project management
The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. Project management is the supervision and control of the work required to complete the project deliverable. This course will enable those who are not a professional project manager to learn the fundamentals of project management so they will be able to manage projects related to their area of responsibility within the organization. This module is Course Number: proj_01_a01_bs_enus
Visit the UMBC SkillSoft website for a Quick Start Guide, FAQ’s, and the link to log in to SkillPort.
See the attached flyer for more information about the Business Exploration Series courseware.
To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or e-mail hrtraining@umbc.edu.
]]>
The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. Project management is the supervision and control of...
http://www.umbc.edu/skillsoft
Flyer
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Mon, 02 Apr 2012 11:00:48 -0400