Mental Health First Aid is the help provided to a person developing a mental health problem or in a mental health crisis.  The first aid given until appropriate treatment is received or until the crisis is resolved.

Are you looking for a way to increase your Microsoft office skills and add an industry certification credential to your resume?   If so, consider using SkillSoft as your e-Learning partner to prepare for Microsoft Office Specialist (MOS) certifications in Word, Excel, PowerPoint, Outlook, and Access. As a UMBC employee, your access is free for all SkillSoft certification prep courses and materials, including live mentors, study mode prep, and testprep exams. (Skillsoft may not cover all exams required for any given certification.  Check on specific certification requirements from the certifying organization.)  After you have completed all required coursework, you can pay and sit for the exam at a certified testing center in your area.

For more information about the Microsoft Office Specialist certification coursework, open the attached flyer below.

Visit the SkillSoft website for more information about certification coursework that SkillSoft provides.  Click on the ‘Certification Matrix’ link at the bottom of the homepage for a full list of certification preparation courses offered.

To schedule a customized department presentation about using SkillSoft for professional development, contact Jill Weinknecht Wardell at ext. 5-1442 or jwardell@umbc.edu.

Did you know that you can get hands-on practice resolving real-world business issues by taking SkillSoft’s Business Challenge Series courses?  These 15-20 minute interactive case studies bring to life problems and solutions for a wide range of sales, business, and professional topics. Gain the full value of the learning experience by immersing yourself in these scenarios in a safe, exploratory environment.  At the end of the course, you’ll receive feedback about your solution and will be invited to try a different solution, acquiring different perspectives and tools that can inform how you apply the concepts in your own workplace situation.

For more information about SkillSoft and the Business Exploration Series courseware, click here.

Visit the UMBC SkillSoft website for a Quick Start Guide, FAQs, and the link to log in to SkillPort.

To schedule a department presentation about using SkillSoft for professional development, contact Jill Weinknecht Wardell at ext. 5-1442 or jwardell@umbc.edu.

Did you know that you can use SkillSoft e-Learning to find short interactive videos that provide solutions to frequently encountered business problems?  These 5-10 minute videos, called Business Impact Series, can be found within the course catalog under the folder ‘Business Exploration Series.’ During these short videos, you will receive background information on the business scenario, watch it being enacted through a dramatization, and receive a specific course of action that you can apply to your own situation.   With over 170+ videos to choose from on topics such as Management, Leadership, Human Resources, Sales, Finance and Accounting, and Professional Foundations, you are bound to find a topic that suits your individual and/or your departmental needs.

For more information about SkillSoft and the Business Exploration Series courseware, click here.

Visit the UMBC SkillSoft website for a Quick Start Guide, FAQs, and the link to log in to SkillPort.

To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or hrtraining@umbc.edu.

Highly successful teams have members who exhibit certain key characteristics, most notably trust in others and a sense of commitment to the team. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This one-hour course offers strategies used to build trust based on encouraging honest, accountable, fair, and positive behavior. The course also provides leaders with strategies that help increase team member commitment, such as being supportive, making members feel secure, providing interesting work, and acknowledging contributions and achievements. By using these strategies, team leaders can develop a cohesive team that works together to reach its goals.

This is course number:  team_03_a04_bs_enus

Visit the UMBC SkillSoft website for a Quick Start Guide, FAQs, and the link to log in to SkillPort.

For more information about the Business Exploration Series courseware, click here.

To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or hrtraining@umbc.edu.

With the hectic pace of contemporary life, time management skills are essential to optimal productivity and stress-reduction. This series of one-hour courses helps you analyze your current use of time, clarify your goals, prioritize your workload, and outline ways to better manage time in accordance with your personality type and energy cycle. You will learn how to prepare useful to-do lists, properly sequence tasks, and estimate time frames so you can meet your deadlines. Additionally, you will learn delegation skills, such as effective task-based communication, techniques to address skills-based delegation problems with employees, and effective practices for dealing with employees who lack confidence and motivation when presented with new tasks.

• Time Management: Analyzing Your Use of Time: pd_11_a01_bs_enus
• Time Management: Planning and Prioritizing Your Time: pd_11_a02_bs_enus
• Delegation Essentials: Overcoming Delegation Problems: mgmt_27_a03_bs_enus

Visit the UMBC SkillSoft website for a Quick Start Guide, FAQs, and the link to log in to SkillPort.

For more information about the Business Exploration Series courseware, click here.

To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or hrtraining@umbc.edu.

New managers often have misconceptions about what managing entails, and they may be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a manager are very different. This series of courses clarifies the myths and truths about management and describes strategies for dealing with common mistakes. These courses also provide methods for establishing credibility, managing former colleagues effectively, meeting organizational expectations, and balancing conflicting expectations of peers, direct reports, and management.

• First Time Manager: Understanding a Manager's Role: mgmt_16_a01_bs_enus
• First Time Manager: Challenges: mgmt_16_a02_bs_enus
• First Time Manager: Meeting Expectations: mgmt_16_a03_bs_enus

Visit the UMBC SkillSoft website for a Quick Start Guide, FAQs, and the link to log in to SkillPort.

For more information about the Business Exploration Series courseware, click here.

To schedule a department presentation about using SkillSoft for professional development, call ext. 5-6262 or hrtraining@umbc.edu.