When you’re not holding co-workers and customers accountable, it costs you in terms of lost productivity, low morale, and unresolved conflict.  When you do bring up challenging issues and resolve them thoroughly without getting angry or anxious, your stress decreases and productivity accelerates.

In this interactive workshop Suzanne Kryder helps you develop a confident communication style for setting healthy boundaries and being known as a team player.  You will learn how to work effectively with people with differing communication styles; identify negative judgments of colleagues that reduce your ability to completely resolve work issues; use a four-step formula for delivering and receiving behavioral feedback and making requests; disagree without being defensive, angry, or afraid; and facilitate a conversation to help two colleagues resolve a disagreement or conflict.

Registration for this workshop is now closed.

If you register for a workshop and your attendance plans change, please let us know.  We will keep waiting lists for our programs. Please arrive early so we can begin promptly at the event time.