To apply, visit UMBCworks and search for position number 9257789.
Scope of Position:
Reporting to the MOS, the Business Operations Intern (BOI) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOI is proficient in the management and collection of customer accounts receivable. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, the ability to embrace the Allegis Group communication model as appropriate, and the ability to adapt to changes in the workplace.
Essential Functions of the Business Operations Intern:
- Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
- Making routine welcome and maintenance calls to clients
- Manage accounts receivable
- Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Auditing account specific reports to ensure accurate billing and client specific information
- Assist Business Operations Associates and MOS with tasks and projects
Qualifications:
- Currently enrolled in college seeking a BA/BS degree in economics, financial economics, accounting or a related field. Junior or senior standing preferred
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Proficient in Microsoft Office (Excel and Word a must)
- Ability to work independently and as a team player
