Under Armour is hiring Desktop Support Rookies for their Summer Internship Program
What you’ll do as the Desktop Support Rookie:
• Partner with the entire IT department in teams in order to obtain a deeper understanding of the current needs for Desktop Support
• Support the UA Help Desk in all tasks including IT equipment configuration and deployment for new hires
• Provide tier 1 technical support to UA customers
• Imaging, configuration and troubleshooting of end client hardware including computers, mobile devices, IP phones printers etc.
• Install troubleshooting desktop software around critical enterprise systems
What UA is looking for in their Desktop Support Rookie:
• High degree of verbal and written communication skills, and the ability to effectively and concisely present information at all levels
• Ability to multi-task in a fast paced, ever-changing environment, and work as part of a team
• Fearless attitude towards technology and a willingness to learn
• Proven ability to think critically, problem solve, analyze needs, and offer solutions
Additional Skills and Experience:
• Extensive knowledge of Windows and Mac laptop and desktop computers, mobile devices including Blackberry, iOS, and Android devices, printer setup and troubleshooting
• Comfort with desktop applications such as Microsoft Office and Keynote
• Consumer and business analytics are a must
• Internal client partnership-building with teams
• Intellectual curiosity and ability to learn quickly
Qualifications to be considered:
• Must be currently enrolled in a full time academic program as a rising college senior, (completed his or her junior year in May 2013)
• Suggested grade point average of 3.2 or above. The candidate must submit copies of his or her academic transcripts to be considered
• Willingness and ability to relocate to Baltimore, Maryland during the duration of the internship, Tuesday, May 28, 2013 – Friday, August 9, 2013
• Authorization to work in the United States
FInd out more through UMBCworks ID:9255653
