Health Care For The Homeless, Inc.

Many individuals call Health Care for the Homeless each day looking for their provider, asking about services. Serving at the phone desk is a critical element of patient care! 

This position is responsible for answering incoming phone calls to the central HCH telephone number, directing calls to providers and support staff, and providing information about HCH services. 
Orientation/Training: Orientation to HCH’s clients, staff and mission, pre-service training including an overview of procedures and clinic operations, and on-going supervision and support sessions for volunteers. Training will include description of how to triage incoming phone calls to the appropriate recipient. 
Benefits: Make a tangible difference in the lives of homeless clients; work with a passionate and dedicated staff. 

Qualifications: Volunteers must have strong interpersonal, communication and organizational skills; be compassionate, understanding and reliable. 
Time requirements: At least two morning (8:30-12:30) or afternoon (12:30-4:30) session of 4 hours weekly, with a minimum commitment of 3 months.

Contact Person:
Bilqis Rock, Volunteer Coordinator

Address: