Reminder - RT Downtime Notice for 12-14-2013

Tue, 10 Dec 2013 13:58:51 -0500

This is a reminder that the database server will be updated the morning of December 14, 2013 starting at 6am with an anticipated completion by 2pm.

A version of this new setup is available for testing. You can access the test RT system by:

1. Get into the VPN. (vpn.umbc.edu). This is for non-production only
2. Go to rt-dev.core.umbc.edu. You should see a different color theme for this system to ensure you are not in RT production. The data is a few weeks old but should still provide adequate scenarios for testing.

Please share any issues you may find asap so we can do our best to remedy the problem.

Thanks

Joe Kirby