Blackboard course shells for FA2023 were created on July 25, 2023. 

The Ultra Course Preview setting is enabled in FA2023 courses, which allows faculty to preview OR convert a new Original course to Ultra. The recommendation, however, is to create a new course to optimize the design. Note: The last day we will support Blackboard Original is December 31, 2024.

• Please review the release notes for the latest updates as well as feature parity charts -- more than 200 new updates were added over the last year! 
• Discover What's New in Ultra for Teaching & Learning on August 10 or 18.
• Attend an Intro to Blackboard Ultra in 45 Minutes or Less training on August 9 or 15. 
• Recent hires may be interested in the New Faculty Evening Orientation on August 9 or 17.
• Review 5 best practices to prepare your Ultra gradebook on August 22.
• Enroll in our self-paced workshop, Ultra for Instructors, designed to provide a starting point to help you prepare your courses in Ultra.
• Have a question about Ultra? Ask an Ultra Ambassador!

As previously announced, seven departments, many foreign languages, English 100, IHU, FYE, and TRS courses have opted into Ultra to ensure a consistent approach for their students. This means courses will start with Ultra by default rather than Original. For consistency of instructional technology support, FA2023 courses created in Blackboard on/after August 1, 2023 will be created in Ultra by default.

Plan your accessibility and Universal Design for Learning strategy before students begin working with course materials. Ally, an accessibility tool, is enabled in all course shells. Ally automatically scans uploaded and created course content, then performs a series of steps to make that content more accessible. Please review the Ally FAQs for more information about the accessibility indicators on course content and alternative formats, or attend a training session.

For faculty who will be teaching hybrid or online, the instructional technology team would like to share several resources to support online course development and instruction.

1. Choose from our PIVOT Solo lessons to refresh or enhance your online teaching preparation. Five key topics cover course organization, active learning, community building, assessment, and supporting students. 
2. Explore our Panopto folder for a wide variety of recorded webinars on various instructional technologies available at UMBC.
3. Learn about the Quality Matters Impact program, a new initiative to formally recognize courses that meet Quality Matters standards and demonstrate exemplary online/hybrid course design.

• If you are an instructor, and your name is not associated with the course you are teaching in the SOC, please see your Departmental Scheduling Coordinator to resolve the issue. Once you are listed in the SOC, your Bb course shell will be created automatically. 
• If you and your Department Scheduling Coordinator believe you are correctly assigned as the instructor of record in the SOC and you do not see your course shell in Blackboard, please submit a Request Tracker (RT) ticket via my.umbc.edu/help.
• If you need a Bb shell for a research or independent study course, please submit a new course request.

Instructors who teach multiple sections of the same course will find those enrollments merged into one Bb course shell. These sections may be split upon request by an RT ticket, which we recommend submitting at least one week before the semester starts, if not as soon as courses are created in Blackboard. NOTE: Courses should not be split after student grade data and engagement activity is recorded since it will be purged as part of the separation process.

Student enrollment in Bb mirrors the official registration in SA and updates hourly. However, courses are not accessible to students by default until the instructor of record makes them available.

Connect with Instructional Technology

How to request a course availability override:

UMBC is committed to providing a consistent learning experience for everyone. The last day we will support Blackboard Original is December 31, 2024. Please check out our training and support: https://umbc.edu/go/ultra.

During the summer break, educators might use this time to refine their course designs and explore innovative technologies. One such technology is ChatGPT, a powerful language model developed by OpenAI that can assist in creating engaging and effective learning experiences. As early as the 1960s, researchers have recognized the potential of AI to transform education (Carbonell, 1960; Suppes, 1966), and with the advancements in machine learning and natural language processing, AI's impact on the educational landscape has only grown more profound.

Let's explore seven strategies for using ChatGPT to enhance your course design over the summer break.

1. Align course and unit-level learning objectives:

Ensuring alignment between course and unit-level objectives is an essential part of effective course design. Use ChatGPT to perform consistency checks, identifying areas where unit-level objectives might be better aligned with broader course objectives (Abd-alrazaq et al., 2023; Alqahtani et al., 2023). ChatGPT can also suggest refinements or revisions to make objectives more specific, measurable, achievable, relevant, and time-bound (SMART). However, instructors should review learning objectives for clarity and alignment to ensure these foundational components of course design are effective and provide clear direction for students.

2. Develop engaging course materials with ChatGPT's content generation capabilities:

ChatGPT can help you generate course materials tailored to your learning objectives (Atlas, 2023). By providing the AI with elements from your course syllabus, desired learning outcomes, and course topics, ChatGPT might suggest outlines for your lectures or assist in creating discussion prompts that are aligned to your educational goals and help save time (Kasneci, et al., 2023; Jeon & Lee, 2023). Always crosscheck references provided by the AI since its language model can be limited to a particular scope and timeframe.

3. Create personalized feedback using ChatGPT:

Providing students with timely, personalized feedback is essential. ChatGPT can help you generate two types of feedback: templated feedback applicable to common errors and customized feedback based on submitted work, performance metrics, and learning preferences. By integrating ChatGPT into your assessment process, you can offer students detailed and tailored feedback on their assignments, promoting reflection and improvement (Atlas, 2023; Gimpel, et al., 2023). You should always review, edit, and customize the feedback to each student and assignment.

4. Generate test questions aligned to learning objectives:

By using ChatGPT, faculty can generate a large pool of relevant test questions quickly, freeing up time to focus on other aspects of course design and instruction (Atlas, 2023; Sok & Heng, 2023; Trust, Whalen, & Mouza, 2023). The AI can formulate a variety of question types (multiple-choice, true/false, short answer, and essay questions) all designed to assess the objectives and reflective of Bloom's taxonomy. While AI can be a valuable tool for generating test questions, it's essential for educators to review and refine these questions to ensure they are appropriately challenging, fair, and properly aligned with the course's learning objectives. 

5. Foster collaboration and communication with ChatGPT-powered chatbots:

Effective communication and collaboration are critical components of a successful learning experience. Chatbots can answer students' questions, provide style guidance on assignments, and offer support outside of regular class hours (Atlas, 2023; Kasneci, et al., 2023). Some AI chatbots are packaged with platforms from licensed tools such as writing practice and language learning (Jeon & Lee, 2023).

6. Utilize ChatGPT for brainstorming and idea generation:

Encouraging students to think creatively and critically is a key aspect of the learning process. ChatGPT can help students generate ideas for projects, essays, and other assignments by providing them with relevant suggestions, perspectives, and examples (Atlas, 2023; Sok & Heng, 2023). By integrating ChatGPT into your course design and teaching practice, you can support students in their brainstorming efforts and spark their creativity. Students can share the link to the ChatGPT conversation to show their work as part of their assignment submission workflow.

7. Design inclusive course materials with ChatGPT's language capabilities:

Creating inclusive and accessible course materials is essential for ensuring that all students have an equal opportunity to succeed. ChatGPT can help you develop course materials that cater to diverse learning needs and preferences (Kasneci, et al., 2023). By providing the model with specific guidelines, such as using simple language or incorporating visual aids, ChatGPT can help generate content that is more accessible and inclusive to a wide range of learners. 

What's Next?

Incorporating ChatGPT into your course design over the summer break can transform the way you teach and create more engaging, personalized, and effective learning experiences for your students. These tools and resources can help students actively reflect on their learning processes and strategies, fostering metacognition and promoting deeper understanding of the course material (Gimpel, et al., 2023). By leveraging ChatGPT's content generation capabilities, personalized feedback, chatbot communication, brainstorming assistance, and inclusive language features, you can harness the power of this AI technology to enhance your educational practice and optimize student success.

Follow the Instructional Technology group to get updates about our exclusive webinar series, Empowering Educators: AI Tools for Teaching and Productivity, designed to help faculty harness the power of artificial intelligence to enhance their course preparation and teaching productivity. Coming in Fall 2023, this comprehensive five-part series will explore cutting-edge AI tools and technologies that can revolutionize the way you approach course development, student success and engagement, assessment and grading, course management, and personal productivity.

References

Abd-alrazaq, A., AlSaad, R., Alhuwail, D., Ahmed, A., Healy, P.M., Latifi, S., Aziz, S., Damseh, R., Alabed Alrazak, S., & Sheikh, J. (2023). Large language models in medical education: Opportunities, challenges, and future directions. JMIR Medical Education, 9(1). https://doi.org/10.2196/48291

Alqahtani, T., Badreldin, H. A., Alrashed, M., Alshaya, A. I., Alghamdi, S. S., bin Saleh, K., Alowais, S. A., Alshaya, O. A., Rahman, I., Al Yami, M. S., Albekairy, A. M. (2023). The emergent role of artificial intelligence, natural language processing, and large language models in higher education and research. Research in Social and Administrative Pharmacy [pre-print]. https://doi.org/10.1016/j.sapharm.2023.05.016

Atlas, Stephen. "ChatGPT for higher education and professional development: A guide to conversational AI." (2023). https://digitalcommons.uri.edu/cba_facpubs/548

Carbonell, J. R. (1960). AI in CAI: An artificial intelligence approach to computer-assisted instruction. IEEE Transactions on Man-Machine Systems, 11(4), 190-202.

Gimpel, H., Hall, K., Decker, S., Eymann, T., Lammermann, L., Madche, A., Roglinger, M., Ruiner, C., Schoch, M., Schoop, M., Urback, N., & Vandirk, S. (2023). Unlocking the power of generative AI models and systems such as GPT-4 and ChatGPT for higher education: A guide for students and lecturers. Hohenheim Discussion Papers in Business, Economics and Social Sciences, No. 02-2023, Universitat Hohenheim, Fakultat Wirtschafts- und Sozialwissenschaften, Stuttgart. Retrieved from http://hdl.handle.net/10419/270970

Jeon, J., & Lee, S. (2023). Large language models in education: A focus on the complementary relationship between human teachers and ChatGPT. Education and Information Technologies. https://doi.org/10.1007/s10639-023-11834-1

Kasneci, E., Sessler, K., Kuchemann, S., Bannert, M., Dementieva, D., Fischer, F., ... Kasneci, G. (2023). ChatGPT for good? On opportunities and challenges of large language models for education. https://doi.org/10.35542/osf.io/5er8f

OpenAI. (2023). ChatGPT-4 (Apr 18 version) [Large language model]. https://chat.openai.com/chat

Sok, S., & Heng, K. (2023). ChatGPT for education and research: A review of benefits and risks. Social Science Research Network. https://doi.org/10.2139/ssrn.4378735

Suppes, P. (1966). The uses of computers in education. Scientific American, 215(3), 207-220.

Trust, T., Whalen, J., & Mouza, C. (2023). ChatGPT: Challenges, opportunities, and implications for teacher education [editorial]. Contemporary Issues in Technology and Teacher Education, 23(1).

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The text of this article was outlined and seeded by ChatGPT 4.0 and extensively revised by the Instructional Technology staff. Research cited in this article was identified and vetted by humans.

At approximately 3:42pm, DoIT staff became aware of a potential outage with third-party tools on our instance Blackboard Learn. System admins confirmed reports that an AWS outage in US-East is impacting Blackboard and many third-party tools in Blackboard including, but not limited to:

• Class Collaborate
• VoiceThread
• Cengage
• Pearson
• CourseArc
• WileyPLUS

The service disruption prevents users from authenticating into an application, whether through Blackboard or directly via the vendor's website. Active sessions may also be disrupted. Inline grading and viewing student submissions is also affected by this outage.

AWS is responding to the incident and will provide further updates to vendors about the service disruption. Instructional Technology staff opened a ticket with Blackboard support and continue to monitoring the outage.

This post will be updated with additional information as we receive it.

Update 5:15 PM - Many AWS cloud services have been restored. Amazon continues to work on the issue. Blackboard appears to be functioning normally, but Instructional Technology staff will continue to monitor server performance for the next 24 hours.