SkillSoft Spotlight Course of the Week ~ For Supervisors

Wed, 24 Jun 2020 10:03:56 -0400

SkillSoft Spotlights focus on just-in-time online learning to help you more masterfully manage yourself personally and professionally, improve your effectiveness in managing your work, and support you in skillfully leading your teams. Each course is 30 minutes or less and is curated to provide tools, strategies, and practices to accelerate your success.

This week's spotlight course is Being a Fair and Caring Manager (29 min)

As a manager, you will wear many different hats as you deal with a variety of people. Because you will encounter many personalities, emotions, and practices, it's important to learn how to be fair and caring when managing others. In this course, you will explore the many facets of treating others with fairness, including how to apply standards fairly. You'll also learn how to demonstrate fairness in your communication, decision making, and personal skills such as listening, sharing, and showing concern to your direct reports.

Participants will learn to:

identify actions and behaviors that can affect your fairness as a manager when dealing with people

recognize best practices for handling information and applying standards fairly as a manager

select the methods of communicating openly to show fairness as a manager

identify ways to show fairness through respect and neutral decision making as a manager

recognize ways to show caring through listening and sharing as a manager

recall techniques to show you care as a manager through knowing employees and showing concern

recognize methods of treating employees fairly and with care as a manager