As a vital part of the Guest Services Department and Port Discovery team, the Guest Services Manager leads the day-to-day Guest Services operations and mentors the Guest Services team in providing guests with an excellent, memorable experience, stellar customer service, and supporting the Museum's mission and educational philosophy. As a member of our team, you'll support playful learning and discovery through meaningful interaction with children and adults, ignite imaginations, and promote the power of play in children through hands-on experiences.