Patron Services Shift Supervisors perform all the functions of a Patron Services Associate; using best practices in customer service and sales, they provide patrons with a positive experience while adhering to organizational policies and procedures. The Patron Services Shift Supervisor will be required to work weekend and evenings during production performance runs. Duties will include providing courteous and efficient service to all patrons, selling single tickets and memberships, and answering telephones and processing mail as needed.