JOB SUMMARY

Ticket Agents represent the face of the BSO and are responsible for all aspects of customer service, including but not limited to subscription sales, single ticket sales, exchanges and resolving customer issues by phone, e-mail/web, mail, fax and in person for all BSO venues, including the Joseph Meyerhoff Symphony Hall and the Music Center at Strathmore. Ticket Agents must possess a friendly, service oriented demeanor and be willing to go above and beyond to assist BSO patrons. Must be flexible and willing to work daytime, evening and weekend hours.