Sierra-Cedar Webinar: NAU transforms Student Services 12-8

Tue, 29 Nov 2016 14:43:02 -0500
events

Sierra- Cedar, Inc. -Case Study: NAU Transforms Student Services with CRM and Sierra-Cedar

December 8th, 2016, 11:00 am to 12:00 pm

To join, please register by December 7th, 2016

Description:

Institutions recognize the importance of providing quality student services, an effort that is becoming front and center in an increasingly competitive environment. In an effort to improve student services, Northern Arizona University (NAU) worked with Sierra-Cedar to create its Student Service Center, a physical one-stop shop with staff representation from a variety of service areas on NAU’s campus. Learn how NAU leveraged its Customer Relationship Management (CRM) system to capture student interactions and key data to help meet its current business goals. This session will highlight the University’s planning and decisions that led to transformative initiatives that will ultimately fulfill its vision for the future. A live demonstration and Q&A session will also be included.

**Targeted Audience…Admissions Officers, Enrollment Officials, Athletics Officials, IT Management, Student Affairs Officers, Registrars

Presenters:

Vince Salvato, Vice President, Salesforce Practice, Sierra-Cedar

Kara McIntyre, Salesforce Consultant, Sierra-Cedar

April Tuomi, ITS Team Lead, Northern Arizona University