UNIT: REFERENCE - REFERENCE STUDENT - WEB ASSISTANT

Purpose: Provide support for Reference Department by assisting with web development activities, compiling data, and producing reports. 

Reports to: Sarah New, Web Services Librarian

Duties: The Reference Student - Web Assistant will assist the Web Services Librarian by:

• Assisting with editing/creating web pages and web-based services

• Assisting with usability studies and focus groups to assess the library's website and services, including conducting surveys and interviews with library patrons and UMBC students
• Compiling results of assessment activities and assisting with other special reports
• Assisting with creation and editing of online tutorials
• May also have the opportunity to participate in and provide support for various other reference-related projects.

Skills required: The assistant should have a basic understanding of how information is organized, technical competence with computers and databases, word processing and common office software, experience with HTML, Javascript, and ability and aptitude to learn basic PHP.  Preference will be given to applicants who are experienced with tutorial creation software, such as Adobe Illustrator, TechSmith Camtasia or Adobe Captivate; or who have graphic design experience; or who are taking (or have taken) IS 303 or IS 387.  The assistant should be motivated, able to work in a team-based collaborative environment or independently, and possess excellent oral and written communication skills.  The assistant must also display demonstrated professionalism, good judgment skills, excellent public service orientation, and exceptional interpersonal skills.

Schedule: Up to 10 hours per week during the Fall, Spring, and Summer semesters; work hours are somewhat flexible.

Pay Scale: $10.25 per hour

To Apply: Contact Sarah New by e-mail: snew@umbc.edu or phone: 410-455-1551