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<NewsItem contentIssues="false" id="143150" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/143150">
<Title>DoIT Support for Collaborate Will End Next Summer, 2025</Title>
<Tagline>Alternate synchronous tools include Google, Microsoft, Webex</Tagline>
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<![CDATA[
    <div class="html-content"><p>After many years of use, UMBC’s license for Class Collaborate (formerly Blackboard Collaborate) will end on July 31, 2025.</p><p>As one of our longest licensed tools, Collaborate provided synchronous support for Blackboard courses, serving more than 300,000 sessions over the last ten years. However, since it was <a href="https://www.prnewswire.com/news-releases/class-technologies-closes-acquisition-of-blackboard-collaborate-301578414.html" rel="nofollow external" class="bo">acquired</a> by Class Technologies in 2022, it is unclear if and how Collaborate will be supported and developed over the long term, given the company’s priority of its own synchronous platform based on Zoom. </p><p>In Spring 24, <a href="https://doit.umbc.edu/post/141745/" rel="nofollow external" class="bo">we announced</a> that we would standardize one version of Blackboard (Ultra) starting this fall. Ideally, we would also simplify the synchronous video conference platform used by courses; however, we recognize that students will likely use a variety of tools in their working lives after graduation. Therefore it is essential to expand access to licensed synchronous tools while we also still have Collaborate for another academic year. </p><p>DoIT offers three synchronous meeting tools with robust functionality:</p><ul><li><a href="https://umbc.atlassian.net/wiki/x/AoArHw" rel="nofollow external" class="bo">Google Meet</a> </li><li><a href="https://umbc.atlassian.net/wiki/x/hnbVAQ" rel="nofollow external" class="bo">Microsoft Teams</a></li><li><a href="https://umbc.edu/go/webex-faq" rel="nofollow external" class="bo">Webex</a></li></ul><p>To learn more about these synchronous platforms, please explore pedagogical and technical use cases in this <a href="https://docs.google.com/spreadsheets/d/1yc5y7bNpKDm8DbubuK04TAHo2YzqjApR3LbTmy7ZBIw/preview?usp=sharing#gid=1743178172" rel="nofollow external" class="bo">comparison chart</a>. If you have a specific use case not listed, please <a href="https://doit.umbc.edu/request-tracker-rt/doit-myumbc-blackboard/" rel="nofollow external" class="bo">open an RT ticket</a> for a consult.</p><p><strong>Attendance Tracking</strong> </p><p>While these synchronous platforms offer Blackboard integrations at varying levels, none support 1) attendance synchronization to the Blackboard gradebook and 2) groups synchronization between breakouts and Blackboard. All platforms, however, do provide attendance reports, which will be important for faculty who need to track student attendance as well as <a href="https://upcea.edu/new-distance-education-regulations-proposed-by-ed-includes-required-attendance-taking-additional-reporting-public-comment-open-until-august-23-policy-matters-july-2024/" rel="nofollow external" class="bo">proposed regulatory changes</a> for attendance in 100% online courses.</p><p>We welcome faculty feedback via this <a href="https://umbc.co1.qualtrics.com/jfe/form/SV_1LDRzM6irm3w2xM" rel="nofollow external" class="bo">brief survey</a> about synchronous platforms and attendance. </p><p><strong>Preparing for the Transition</strong></p><p>Starting this fall, Instructional Technology will <a href="https://my3.my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=synchronous-tools" rel="nofollow external" class="bo">offer training sessions</a> to familiarize faculty and staff with Google Meet and Microsoft Teams. <span>Webex training is available </span><a href="https://help.umbc.edu/" rel="nofollow external" class="bo"><span>upon request</span></a><span>. </span><span>These sessions will focus on both the technical aspects of using the tools and pedagogical strategies to enhance student engagement.</span></p><p>Users who wish to save Collaborate recordings will need to migrate them to Panopto by May 25, 2025. </p><ol><li><a href="https://umbc.atlassian.net/wiki/x/XSXVAQ" rel="nofollow external" class="bo">Download Collaborate recordings</a> to your computer. </li><li><a href="https://support.panopto.com/s/article/create-new-folder-0" rel="nofollow external" class="bo">Create a new folder in Panopto</a> for Collaborate recordings in My Folder.</li><li><a href="https://support.panopto.com/s/article/Batch-Upload-Video-Files" rel="nofollow external" class="bo">Upload Collaborate recordings</a> to your new Panopto folder.</li></ol><p>Collaborate recordings made before July 1, 2024 will be retired by October 1, 2024.</p><p>NOTE: Due to FERPA restrictions, the reuse of any recordings (Collaborate, Webex, etc.) is not permitted if those recordings feature audio or video of students without their express permission.</p><p><strong>Key Dates to Remember</strong></p><p>May 25, 2025 - Faculty and student access to Collaborate via Blackboard ends</p><p>June 15, 2025 - Access to Collaborate sessions outside Blackboard ends</p><p>July 31, 2025 - End of support for Collaborate, including DoIT access to the Collaborate system</p><div><strong>Connect with Instructional Technology</strong></div><div><div><span>As always, if you have any questions about teaching, learning, and technology at UMBC, please consider the following options:</span></div><ul><li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">Check our extensive FAQ collection</a><span> </span></li><ul><li><span><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo"><span>What's new in Ultra?</span></a><span> </span><span>|</span><span> </span><a href="https://wiki.umbc.edu/x/bwrSAQ" rel="nofollow external" class="bo"><span>Known Issues</span></a><span> </span></span></li></ul><li><span><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">Open a ticket via RT</a></span></li><li><span>Follow the </span><a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo">Instructional Technology</a><span> &amp; </span><a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo">DoIT</a><span> myUMBC groups</span></li><li><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo">Request a consult</a><span> with <a href="http://doit.umbc.edu/itnm/staff" rel="nofollow external" class="bo">instructional technology staff</a></span></li><li><span><a href="http://pivot.umbc.edu" rel="nofollow external" class="bo">PIVOT</a> | <a href="https://doit.umbc.edu/itnm/academic-continuity/" rel="nofollow external" class="bo">Academic Continuity</a></span><span> </span><span>|</span><span> </span><span><a href="https://fdc.umbc.edu/teaching/keep-on-teaching/" rel="nofollow external" class="bo">Keep On Teaching</a></span><span> </span><span>|</span><span> </span><span><a href="https://doit.umbc.edu/students" rel="nofollow external" class="bo">Student Technology Resources</a></span></li></ul><div><em>Thumbnail-image: Collaborate logo (decorative)</em></div></div></div>
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<Summary>After many years of use, UMBC’s license for Class Collaborate (formerly Blackboard Collaborate) will end on July 31, 2025.  As one of our longest licensed tools, Collaborate provided synchronous...</Summary>
<Website>https://my3.my.umbc.edu/groups/instructional-technology/posts/143150</Website>
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<Tag>announcement</Tag>
<Tag>collaborate</Tag>
<Tag>end-of-support</Tag>
<Tag>hawken</Tag>
<Tag>learner-engagement</Tag>
<Tag>microsoft-teams</Tag>
<Tag>synchronous</Tag>
<Tag>webex</Tag>
<Group token="instructional-technology">Instructional Technology</Group>
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<Sponsor>Instructional Technology</Sponsor>
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<PostedAt>Thu, 15 Aug 2024 11:32:38 -0400</PostedAt>
<EditAt>Fri, 20 Jun 2025 07:50:30 -0400</EditAt>
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<NewsItem contentIssues="true" id="131950" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/131950">
<Title>DoIT to retain Collaborate recordings for 12 months</Title>
<Tagline>Recordings made before July 1, 2023 to be retired</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>Synchronous engagement tools provide platforms for instructors and students to meet during online, hybrid, and hyflex class sessions. Many courses record these live sessions to provide a lecture reference, support test preparation, engage student or group presentations, provide virtual office hours, and more. During the COVID-19 pandemic, however, Collaborate usage exceeded available storage, requiring additional expenses to maintain an unlimited retention practice during uncertain times. As UMBC moves into a post-pandemic period, however, continued storage will incur additional fees each year. </span></p><p><span>Following the </span><a href="https://my3.my.umbc.edu/groups/doit/posts/131264" rel="nofollow external" class="bo"><span>announced Webex recording retention practices</span></a><span>, reasonable limitations on Collaborate recording storage will also be implemented. Beginning July 1, 2023, Instructional Technology will retain Collaborate recordings for 12 months. Thereafter, every July, the previous twelve months of recordings will be retired and removed. A three year cycle is defined in the table below.</span></p><div><table><colgroup></colgroup><tbody><tr><td><p><span><strong>Retirement Month</strong></span></p></td><td><p><span><strong>Removal Year</strong></span></p></td><td><p><span><strong>Retention Year</strong></span></p></td></tr><tr><td><p><span>July 2023</span></p></td><td><p><span>July 1, 2021 - June 30, 2022</span></p></td><td><p><span>July 1, 2022 - June 30, 2023</span></p></td></tr><tr><td><p><span>July 2024</span></p></td><td><p><span>July 1, 2022 - June 30, 2023</span></p></td><td><p><span>July 1, 2023 - June 30, 2024</span></p></td></tr><tr><td><p><span>July 2025</span></p></td><td><p><span>July 1, 2023 - June 30, 2024</span></p></td><td><p><span>July 1, 2024 - June 30, 2025</span></p></td></tr></tbody></table></div><br><p><span>Recordings made prior to July 1, 2021 will be removed on May 30, 2023.</span></p><p><span>If recordings are needed for reuse or longer periods of retention, instructors and session moderators must </span><a href="https://www.class.com/support/collaborate/moderator/recordings#download_recordings_and_transcriptions" rel="nofollow external" class="bo"><span>download important recordings from Collaborate</span></a><span> and upload the MP4 files to Panopto for frequent viewing or cloud storage for long term archive. </span><a href="https://support.panopto.com/s/article/Batch-Upload-Video-Files" rel="nofollow external" class="bo"><span>Uploading a recording to Panopto</span></a><span> provides captions, basic editing tools, </span><a href="https://wiki.umbc.edu/x/qoOEB" rel="nofollow external" class="bo"><span>quizzing within a video</span></a><span>, </span><a href="https://support.panopto.com/s/article/How-to-Embed-a-Video-Into-a-Blackboard-Ultra-Course" rel="nofollow external" class="bo"><span>embedding options for a Blackboard course</span></a><span>, and viewing analytics.</span></p><span>Collaborate recordings include a list of students who attended the live session and chat transcripts, as well as audio/video. As such, Collaborate recordings represent part of a student's educational record and are protected under FERPA for the purposes of privacy. These types of recordings should only be used in the originating course in which the synchronous session occurred, not in other courses. Students who may need access to a recording to fulfill an incomplete will have 12-months of access under this retention policy depending on the terms of the </span><a href="https://wiki.umbc.edu/x/pAZ4B" rel="nofollow external" class="bo"><span>course availability override</span></a><span> requested by the instructor.</span></span><div><span><span><br></span></span></div><div><div><span>As always, if you have any questions about teaching, learning, and technology at UMBC, please consider the following options:</span></div><div><ul><li><span><a href="http://pivot.umbc.edu/" rel="nofollow external" class="bo">PIVOT</a> | <a href="https://doit.umbc.edu/itnm/academic-continuity/" rel="nofollow external" class="bo">Academic Continuity</a></span> | <a href="https://fdc.umbc.edu/teaching/keep-on-teaching/" rel="nofollow external" class="bo">Keep On Teaching</a> | <span><a href="https://doit.umbc.edu/students" rel="nofollow external" class="bo">Student Technology Resources</a></span></li><li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">Check our extensive FAQ collection</a><span> </span></li><ul><li><span><a href="https://wiki.umbc.edu/x/LohnB" rel="nofollow external" class="bo"><span>What's new in Ultra?</span></a> | <a href="https://wiki.umbc.edu/x/bwrSAQ" rel="nofollow external" class="bo"><span>Known Issues</span></a><span> </span></span></li></ul><li><span><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">Open a ticket via RT</a></span></li><li><span>Follow the </span><a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo">Instructional Technology</a> &amp; <a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo">DoIT</a><span> myUMBC groups</span></li><li><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo">Request a consult</a><span> with <a href="http://doit.umbc.edu/itnm/staff" rel="nofollow external" class="bo">instructional technology staff</a></span></li></ul></div></div></div>
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<Summary>Synchronous engagement tools provide platforms for instructors and students to meet during online, hybrid, and hyflex class sessions. Many courses record these live sessions to provide a lecture...</Summary>
<Website>https://my3.my.umbc.edu/groups/instructional-technology/posts/131950</Website>
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<Tag>announcement</Tag>
<Tag>class</Tag>
<Tag>collaborate</Tag>
<Tag>policy</Tag>
<Tag>recordings</Tag>
<Tag>retention</Tag>
<Group token="instructional-technology">Instructional Technology</Group>
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<Sponsor>Instructional Technology</Sponsor>
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<PostedAt>Tue, 11 Apr 2023 11:13:29 -0400</PostedAt>
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<NewsItem contentIssues="true" id="64298" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/64298">
<Title>Blackboard Upgrade Scheduled Dec. 26, 6:30 AM - 6:30 PM</Title>
<Tagline>System-wide update planned</Tagline>
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    <div class="html-content"><span><p><span>Blackboard engineers will perform a system upgrade and maintenance on Monday morning, December 26, 2016, from 6:30 AM to 6:30 PM. </span><span>Blackboard will be offline during this period.</span></p><p><span>The downtime window will allow UMBC to update all courses to the new Blackboard Collaborate interface, which uses a new browser-based option. More than 900 faculty, staff, and students have tested the new “Ultra Experience” in Blackboard Collaborate </span><a href="http://my.umbc.edu/groups/doit/posts/52797" rel="nofollow external" class="bo"><span>since SU2015</span></a><span>. </span></p><p><span>Collaborate with the </span><a href="https://en-us.help.blackboard.com/Collaborate/Ultra" rel="nofollow external" class="bo"><span>Ultra Experience</span></a><span> opens right in a web browser, so users do not have to install any software to join a session. The tool supports a basic whiteboard, PDF and PowerPoint file sharing, audio/video conferencing, breakout rooms, and polling. Two new roles, Presenter and Captioner, are now included. The Captioner role allows faculty to provide accessible alternatives to audio content for participants who are hearing impaired, as well as for participants whose native language is different from the moderator. The Participant role is designed to allow students to present without giving them full moderator privileges.</span></p><p><span>Additionally, UMBC students will enjoy the new </span><a href="https://en-us.help.blackboard.com/Bb_Student" rel="nofollow external" class="bo"><span>Bb Student</span></a><span> mobile app. The Bb Learn mobile app will be retired at end of 2016 and we encourage UMBC students who wish to access their Blackboard courses via mobile device to download and use the Bb Student app instead. UMBC students can download the Bb Student app for free from the </span><a href="https://itunes.apple.com/us/app/bb-student-by-blackboard/id950424861?mt=8" rel="nofollow external" class="bo"><span>Apple</span></a><span>, </span><a href="https://play.google.com/store/apps/details?id=com.blackboard.android.bbstudent&amp;hl=en" rel="nofollow external" class="bo"><span>Google</span></a><span>, and </span><a href="https://www.microsoft.com/en-us/store/apps/bb-student/9nblggh08j8w" rel="nofollow external" class="bo"><span>Microsoft</span></a><span> app stores.</span></p><p><span>Finally, support for competency-based learning allows instructors to align program objectives to evidence-based assessments. In the future, </span><span>instructors and students will enjoy improved workflows such as drag &amp; drop files, assignment submission receipts, and assignment reminders for missed work. New course activity reports will also be available for large enrollment courses with filters for groups.</span></p><p><span>In preparation for this downtime:</span></p><ul><li><p><span>Instructors</span><span>: If you need access to your gradebook during the downtime, please </span><a href="https://wiki.umbc.edu/x/b4B1AQ" rel="nofollow external" class="bo"><span>review this FAQ</span></a><span> for information on downloading a copy of the Blackboard Grade Center to Excel.</span></p></li></ul><p><span>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in using </span><a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo"><span>these step-by-step instructions</span></a><span>. </span></p><p><span>The UMBC Blackboard team identified a time period that should have a reduced impact on our users. If our Blackboard site is down longer than expected due to unforeseen circumstances, updates will be posted to this news article. We appreciate your patience as we continue to improve our systems to bring you a better Blackboard experience.</span></p><p><span>For more information about Instructional Technology:</span></p><ul><li><p><span>Follow our </span><a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"><span>Instructional Technology</span></a><span> group page </span></p></li><li><p><span>Visit our </span><a href="http://umbc.edu/faq" rel="nofollow external" class="bo"><span>FAQ</span></a><span> collection </span></p></li><li><p><span>Open an </span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>RT ticket</span></a></p></li><li><p><span>Request an </span><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"><span>appointment</span></a><span> with an instructional technology specialist</span></p></li></ul></span></div>
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<Summary>Blackboard engineers will perform a system upgrade and maintenance on Monday morning, December 26, 2016, from 6:30 AM to 6:30 PM. Blackboard will be offline during this period.  The downtime...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/posts/64298</Website>
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<PostedAt>Fri, 02 Dec 2016 09:49:56 -0500</PostedAt>
<EditAt>Sun, 15 Jan 2017 09:27:28 -0500</EditAt>
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