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<NewsItem contentIssues="false" id="33684" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/33684">
<Title>Blackboard will be down 10 p.m. to midnight tonight, 8/5/13</Title>
<Tagline>SS Faculty Can Download 4-Week Bb Grades to Excel</Tagline>
<Body>
<![CDATA[
    <div class="html-content">To install a missing patch set that is stalling back end processes, including faculty export and import of content for Fall 2013 courses, <strong>DoIT will be taking Blackboard down from 10 p.m. to midnight tonight, August 5.</strong><br><br>Unfortunately, DoIT's <a href="http://my.umbc.edu/groups/doit/news/33467" rel="nofollow external" class="bo">restart of the Blackboard server on Friday, August 2</a>, did not fix the problem with stalled back-end processes, but it helped identify the cause. We regret the inconvenience, but need to proceed so faculty can prepare for the Fall semester. We also don't feel this can wait until our regular, weekly maintenance window this Friday.<br><br><strong>Note to Summer Session Faculty</strong>: DoIT knows that 4-week SS course grades are due tomorrow, August 6. If you will need access to grades in Blackboard, we recommend that you <a href="https://wiki.umbc.edu/x/b4B1AQ" rel="nofollow external" class="bo">download your Bb gradebook to Excel</a> BEFORE the 10 p.m. downtime begins. For help, see the following FAQ:<br><br><div><a href="https://wiki.umbc.edu/x/b4B1AQ" rel="nofollow external" class="bo">How do I download or upload my Bb gradebook to or from Excel?</a><br></div></div>
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<Summary>To install a missing patch set that is stalling back end processes, including faculty export and import of content for Fall 2013 courses, DoIT will be taking Blackboard down from 10 p.m. to...</Summary>
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<PostedAt>Mon, 05 Aug 2013 13:48:33 -0400</PostedAt>
<EditAt>Wed, 26 Mar 2014 12:29:50 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="33467" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/33467">
<Title>Blackboard Scheduled Restart: Friday, August 2, at 10pm</Title>
<Body>
<![CDATA[
    <div class="html-content"><span><div>To address an issue with some automated, backend processes not completing, DoIT will be restarting the Blackboard system<span><span>on Friday</span></span>, August 2, at <span><span>10 p.m.</span></span> At this point, it is not expected that the restart will require the entire three-hour, <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">weekly maintenance window approved by the faculty senate</a>, but we are using this scheduled maintenance window to implement and evaluate Blackboard's recommended solution in a timely manner.</div><div><br></div><div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are available at  the following: <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/gIAc</a>.</div></span></div>
]]>
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<Summary>To address an issue with some automated, backend processes not completing, DoIT will be restarting the Blackboard systemon Friday, August 2, at 10 p.m. At this point, it is not expected that the...</Summary>
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<PostedAt>Thu, 01 Aug 2013 14:00:34 -0400</PostedAt>
<EditAt>Wed, 26 Mar 2014 12:30:01 -0400</EditAt>
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<NewsItem contentIssues="true" id="33118" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/33118">
<Title>Blackboard Down for Maintenance 10 pm 7/26 to 1 am 7/27</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 7/26 to 1 am Saturday 7/27.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause.<div><br></div><div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are on <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/gIAc</a></div></div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 7/26 to 1 am Saturday 7/27.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/news/30314</Website>
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<PostedAt>Wed, 24 Jul 2013 15:14:30 -0400</PostedAt>
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<NewsItem contentIssues="false" id="31433" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/31433">
<Title>Fall 2013 Course Shells Scheduled to be Created on July 12</Title>
<Body>
<![CDATA[
    <div class="html-content">Fall 2013 courses officially listed in the schedule of classes will automatically create a Blackboard course shell on July 12. </div>
]]>
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<Summary>Fall 2013 courses officially listed in the schedule of classes will automatically create a Blackboard course shell on July 12. </Summary>
<Website>https://wiki.umbc.edu/x/AwQxAg</Website>
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<PostedAt>Tue, 18 Jun 2013 08:29:34 -0400</PostedAt>
<EditAt>Wed, 26 Mar 2014 12:30:21 -0400</EditAt>
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<NewsItem contentIssues="false" id="30963" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/30963">
<Title>Blackboard Down for Maintenance 10 pm 6/14 to 1 am 6/15</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 6/14 to 1 am Saturday 6/15.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause.<div><br></div><div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are on <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/gIAc</a></div></div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 6/14 to 1 am Saturday 6/15.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/news/30314</Website>
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<PostedAt>Fri, 07 Jun 2013 09:56:48 -0400</PostedAt>
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<NewsItem contentIssues="false" id="30314" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/30314">
<Title>Blackboard Down for Maintenance 10 pm 5/31 to 1 am 6/1</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 5/31 to 1 am Saturday 6/1.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause.</div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 5/31 to 1 am Saturday 6/1.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to perform...</Summary>
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<NewsItem contentIssues="false" id="28497" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/28497">
<Title>UMBC Blackboard Update: SU2013</Title>
<Body>
<![CDATA[
    <div class="html-content">UMBC Blackboard Update is provided by the <a href="http://umbc.edu/doit" rel="nofollow external" class="bo">Division of Information Technology </a>for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the <a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>.  You can also contact the Technology Support Center at 410.455.3838 or <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo">submit an RT (Request Tracker) ticket</a> via the <a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo">myUMBC Help Menu</a> or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.<br><br><strong>HEADLINES</strong><br><br><ol><li><a href="http://my.umbc.edu/groups/doit/news/27509" rel="nofollow external" class="bo">SU2013 Bb Course Shells Created on April 14</a><br></li><li><a href="http://my.umbc.edu/groups/doit/news/27517" rel="nofollow external" class="bo">SU2013 Bb Drop-in Schedule</a><br></li><li><a href="http://my.umbc.edu/groups/doit-hybrid/events/17493" rel="nofollow external" class="bo">Hybrid Course Redesign Workshop, June 7</a><br></li><li><a href="http://my.umbc.edu/groups/doit/news/27263" rel="nofollow external" class="bo">May 1: FA2013 Lab &amp; Lecture Hall Software Requests Deadline</a><br></li><li><a href="http://my.umbc.edu/groups/doit/news/28488" rel="nofollow external" class="bo">New Bb Analytics Reports Now Live in All Bb Courses</a><br></li><li><a href="http://my.umbc.edu/groups/doit/news/27516" rel="nofollow external" class="bo">Box.com Has Arrived at UMBC!</a><br></li></ol><br></div>
]]>
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<Summary>UMBC Blackboard Update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
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<PostedAt>Tue, 30 Apr 2013 16:31:49 -0400</PostedAt>
<EditAt>Fri, 24 May 2013 10:44:54 -0400</EditAt>
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<NewsItem contentIssues="false" id="28109" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/28109">
<Title>Blackboard Down for Maintenance 10 pm 4/26 to 1 am 4/27</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 4/26 to 1 am Saturday 4/27.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause.</div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 4/26 to 1 am Saturday 4/27.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<PostedAt>Tue, 23 Apr 2013 09:53:48 -0400</PostedAt>
<EditAt>Sun, 28 Apr 2013 08:22:39 -0400</EditAt>
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<NewsItem contentIssues="false" id="27264" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/27264">
<Title>Known Issue: Bb Slowness on 4/4 Due to App Server Failure</Title>
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<![CDATA[
    <div class="html-content"><a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> received reports from several campus users of slowness in the UMBC <a href="http://blackboard.umbc.edu" rel="nofollow external" class="bo">Blackboard (Bb) production system</a> on Thursday evening, April 4. Upon investigation <a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> staff found that one of three Bb application servers had failed, and has subsequently been restarted. Campus users who were logged in to that particular server early Thursday evening (approximately 6:30 - 8 pm) may have experienced either slow loading of pages, or a lack of responsiveness.  <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">Emptying the browser cache</a> and then closing and restarting the browser should solve any issues.  <a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> staff are actively working with <a href="http://blackboard.com" rel="nofollow external" class="bo">Blackboard, Inc.</a> to troubleshoot the cause of the failure.<br></div>
]]>
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<Summary>DoIT received reports from several campus users of slowness in the UMBC Blackboard (Bb) production system on Thursday evening, April 4. Upon investigation DoIT staff found that one of three Bb...</Summary>
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<PostedAt>Fri, 05 Apr 2013 09:11:55 -0400</PostedAt>
<EditAt>Thu, 18 Apr 2013 22:24:09 -0400</EditAt>
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<NewsItem contentIssues="false" id="26345" important="false" status="posted" url="https://beta.my.umbc.edu/groups/instructional-technology/posts/26345">
<Title>Blackboard Down for Maintenance 10 pm 3/22 to 1 am 3/23</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a>
     and is necessary for DoIT staff to perform maintenance on the system. We 
    appreciate your patience and apologize for any inconvenience that this 
    down time may cause.</div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the regularly scheduled maintenance window  and is necessary for DoIT staff to...</Summary>
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<PostedAt>Fri, 22 Mar 2013 11:41:48 -0400</PostedAt>
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