RESOLVED - Blackboard Offline on April 28

Tue, 28 Apr 2020 08:54:46 -0400
blackboard, known-issue, offline

At approximately 8:12 am, DoIT staff became aware of a potential outage with our instance Blackboard Learn. System admins immediately investigated the reports and opened a ticket with Blackboard support.

At 8:14 am, DoIT staff confirmed that the SSL certificate expired and 22 other institutions were experiencing the same issue. Both UMBC and Blackboard network engineers are working on the issue.

We apologize for any inconvenience this outage may cause faculty and students, and look forward to our instance coming back online as soon as possible.

This post will be updated with additional information as we receive it.

UPDATE

9:16 AM - Blackboard is back online. All Blackboard systems appear to be functioning normally. Thank you for your patience.