Intermittent Connections to Storage Servers

Mon, 22 Mar 2021 17:48:31 -0400

Today many of you experienced connection issues to your home or research directories. While the exact cause of the connection issue is still being worked-out, replacing the cables has resolved the immediate problem of repairing the connection between the taki cluster environment and the storage servers that hold user data and software.

As a result, some jobs relying on these storage locations might have failed. We apologize for any loss of jobs or workflow.

As always, please let us know if you have any questions.

If you notice an issue, please submit a descriptive RT Help Ticket via the following link:

https://doit.umbc.edu/request-tracker-rt/doit-research-computing/

Thank you for your understanding,

Roy Prouty

System Administrator, UMBC HPCF