Courtesy of Stephanie Lazarus, UMBC’s Office of Human Relations

Got conflict?

Know your role, purpose, and context

Be present, provide your undivided attention, or create a space where you can

Strategies:

Collaborate – is there a way this can create a win-win situation for both of us?

Compromising -

Accommodate – often used with students who have a disability

Avoiding - Referring

Competing/Forcing

Developing Your Personal Conflict Toolbox:

Preventing Sexual Harassment Online Training (when registering, select the department that you are working with, not your major): http://training.newmedialearning.com/psh/umbc/

The Wellness Initiative Resources : http://www.umbc.edu/wellness/

Relationship Practice Archive: http://www.umbc.edu/wellness/relationships.html

Conflict Consultation and Referral:

Center for Mediation and Conflict Resolution:

Mediation, Conflict Coaching, Conferencing/Restorative Justice, Facilitation, and Conciliation

Administration 902 phone: 410-455-8624, cmcr904@umbc.edu

http://www.umbc.edu/humanrelations/cmcr/index.html

Office of Human Relations Programs Administration 902-903,

http://www.umbc.edu/humanrelations/index.html

Questions or concerns related to race, color, national origin, ancestry, ethnic background, genetics, disability, age, sex, gender identity and expression, marital status, sexual orientation, religion, creed, and/or veteran status

Stephanie Lazarus phone: 410-455-5745 slazar@umbc.edu

Referral partners

Student Judicial Programs: http://www.umbc.edu/sjp/

Student Development and Success Center, Room 118, phone 410-455-2458

Student Code of Conduct:http://www.umbc.edu/sjp/articles/code.html

Sexual Assault and Relationship Violence Response: Voices Against Violence Program: http://www.umbc.edu/vav/

Safety=Credible threats of violence for harm to self or others: UMBC Police: 410-455-5555 or 911

Student Resource: University Counseling Services: 410-455-2472 http://www.umbc.edu/counseling/

Student Resource: University Health Services: 410-455-2542 http://www.umbc.edu/uhs/

Student Resource: Student Disability Accommodation: Student Support Services: 410-455-2459 http://www.umbc.edu/sss/

UMBC Policy Website:http://www.umbc.edu/policies/