55 People Attend 2nd Annual TechFest More registrations and an increase in workshops
On April 10, DoIT hosted its 2nd annual TechFest, a campus event that brings together faculty, staff, and students to share technology tools through workshops. This year’s event had a bigger presence than ever before with a 50% increase in registration and a 10% increase in attendees. 

TechFest 2017 featured 15 speakers sharing their various technology tools aiming to both support and improve the efficiency of day-to-day activities. Vendors like Lenovo and student organizations like the UMBC Game Developers Club were also a part of this year’s event. The event had a ‘freebie’ table with various items for attendees to take, and over $400 in prizes were raffled off. 

Freebie table at TechFest. 

New to TechFest 2017 was an app that allowed attendees to build their own schedule of sessions they were interested in attending. The app also featured presenter bios and a QR code scanner allowing users to quickly scan codes to easily leave feedback on the sessions they attended. 

  
The TechFest Guidebook app. 

A variety of topics were presented by faculty, staff, and students. Ashley Waters, Associate Director for UMBC - Shady Grove Campus, presented how she uses her favorite Google extensions. DeVaughn Jones, a junior Financial Economics major, presented Social Media: Attention vs. Action where he went into depth on how to utilize social media sites like Facebook to effectively market your group at UMBC. 

On the left, Ashley Waters and her workshop on Google extensions like Google Keep. On the right, DeVaughn Jones and his workshop on how using Facebook can be an effective tool on UMBC. 

Dr. Ian Anson, assistant professor for Political Science, shared his research findings on engaging student feedback. Rather than giving handwritten feedback, Anson found that by using screen capture technology he could provide more effective student feedback that also engages more with students. You can view his presentation slides here. 

Dr. Ian Anson and his workshop on using various screen capture technologies as an alternative to handwritten feedback.

TechFest 2017 was a big success and engaged the UMBC community. Attendees found the workshops interesting and helpful. DoIT is taking note of all the feedback from TechFest and is looking to make the next TechFest even better. 

Read some great TechFest 2016 articles about how to get your inbox to zero from DoIT’s own Chief Information Officer Jack Suess and how student worker Collin Sullivan helped bring TechFest to UMBC.

For more news and updates, be sure to follow the DoIT myUMBC group.
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To The Campus Community,

During this academic year, staff from DoIT, the Bookstore and the Library have been considering a change in how the campus buys Apple computers. Specifically, we are announcing that on June 1 (and pending clearance of the Bookstore’s existing Apple inventory), DoIT will manage a new Apple on Campus (AOC) store that is conducted completely online for personal and department purchases. In addition, DoIT will provide other services designed to complement computer purchase and ownership including the following:

Consulting & Support

Any student, faculty or staff member interested in purchasing or getting the most out of an Apple computer can meet with knowledgeable DoIT staff in our Technology Support Center (TSC) located on the 1st floor of the Library next to the Retriever Learning Center (RLC). Individuals will still make their own purchases through the online Apple Store for education, but DoIT staff can help advise on configurations, or provide support on how to use or troubleshoot their current Apple devices. Department purchases will also be completed online using a PCard or purchase order (PO). In either case, anyone can try out an Apple computer at the TSC’s technology demo table or through the Library’s Laptop Loaner service (subject to availability).

Service & Repair

If consulting & support can’t solve a problem, DoIT will now provide service repairs for any Apple computer owned by UMBC students, faculty, staff or departments that is under warranty. Just bring the unit to the TSC, which will help triage the nature of the problem and coordinate the service repair request. Like any IT support request, individuals will be able to track the status of the service repair through a Request Tracker (RT) ticket confirmation email or by going to my.umbc.edu/help. They can also get a loaner unit until the repair is complete.

Why The Change?

When DoIT’s Help Desk became the Technology Support Center and moved from the basement of Engineering to the Library 1st floor in 2011, we did so to become a more visible, central destination for all basic IT support. Coupled with changes in consumer and institutional purchasing that are increasingly done online, we feel this change complements DoIT’s own strategy for IT support. While campus users may still go elsewhere for their individual Apple purchases, we feel the combination of visibility, consulting, service, repair and loaner options makes sense for the campus at this time. For more information, visit the TSC in the Library or call 410.455.3838. Also, please note: the last day to order from the Bookstore and assure delivery for pickup there will be Monday, May 22.

Finally, we want to personally thank Bob Somers and Cliff Coleman from the Bookstore for being good stewards of the UMBC Apple Store since its inception in 1985 and partnering with DoIT on this transition. We have also appreciated theirs and Library Director Patrick Dawson’s collaboration as we discussed how to change the store’s model going forward.

Sincerely,

Jack Suess
Vice President of Information Technology and Chief Information Officer

John Fritz
Associate Vice President, Instructional Technology
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As part of our commitment to serving campus professional and personal development needs, the Human Resources Department Workplace Learning & Wellness Unit, encourages all campus faculty and staff to complete the following needs assessment survey. Your input is critically important as we develop and implement learning and wellness programming for UMBC faculty and staff over the next two years.

This anonymous survey should take no more than 5-10 minutes to complete and will provide us with important feedback about which delivery methods and topics are important to you, as well as reveal obstacles that hinder your participation in professional and personal development opportunities. We recommend that you consider taking the survey when you have had time to reflect on your personal learning and wellness goals.

You may access the survey here. Please kindly submit your responses by Monday, May 22, 2017. The aggregate survey results will be shared with campus governance groups.

Have questions about the survey or need more information? Please direct any inquiries to HRtraining@umbc.edu.

Thank you in advance for your cooperation and participation in this endeavor. 

Workplace Learning & Wellness Team
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DoIT would like to congratulate Mariann Hawken, eLearning Coordinator for ITNM, on receiving Employee of the Quarter (EOQ). The program recognizes the outstanding qualities and contributions of employees towards departmental and UMBC’s goals and mission. 

Terry Cook, Senior Associate Vice President for Administrative Services, nominated Hawken for the award. “I think it is noteworthy that her nomination is not submitted by someone in her own division,” said Cook. “This speaks volumes to the impressiveness of her qualities and contributions.” 

“...She did not hesitate to investigate the issue, identify options to solve them, and take the necessary steps to resolve the matter.”


Hawken has been instrumental in spearheading the implementation of the Course Materials Initiative (CMI), an effort to provide students with more affordable course materials and integrating them via Blackboard. She took the lead working directly with Vital Source, the digital platform provider, in integrating the course materials from 4 different publishers in Spring 2016. Hawken also proactively developed and conducted training for faculty by creating a training webinar that was easily accessible for faculty members. 
 
“When issues arose, she did not hesitate to investigate the issue, identify options to solve them and take the necessary steps to resolve the matter.” said Cook. 

In Fall 2016, CMI rolled out its second phase, extending from 12 courses to 23 courses, with multiple sections and nearly 30 faculty members. Hawken was there to provide the required training and technical support they needed. 

“...went above and beyond, and her participation enabled a successful launch of this initiative…”


Hawken continues to make suggestions to improve the CMI, and her efforts have helped position UMBC to be ahead of the curve with digital content.  “Mariann went above and beyond, and her participation enabled a successful launch of this initiative to be achieved and be expanded,” said Cook. “The Bookstore could not have done so without her!” 

Hawken will receive a check for $500, a special parking space, and one day of administration leave. Congratulations to Mariann Hawken on her EOQ award!

Mariann Hawken holds the Employee of the Quarter award
Pictured is Mariann Hawken holding her Employee of Quarter award. 

For more DoIT Employee of Quarter recipients, read about David Sylva, Pamela Raley & Ed Kelly, and Jeremy Gude.

Follow the DoIT myUMBC group for more news & updates.
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DoIT has begun transitioning users off mailing lists to Google Groups and myUMBC. We expect this transition to be completed by the end of June 2017. Sympa, the campus software used for handling email lists, is being discontinued, triggering this migration. Mailing list will not be going away. Instead, the software used to access and administer them is changing. DoIT is working with list owners to talk about migration strategies, and how Google Groups & myUMBC can be used to make sure that the transition is as painless as possible for list owners and administrators.

Google Groups functions like the traditional Sympa mailing list. You can read more about Google Groups here. 

If you are mainly using your group for announcements and events, we recommend using myUMBC Groups. myUMBC is a robust platform for managing your group for both internal and external communications. 

With myUMBC Groups, you’ll have more control over who joins your group, what their positions are, and the ability to make the group either public or private. Through subscriptions, you can also pull content into your group from other myUMBC groups and from outside of myUMBC. There are additional features in myUMBC, such as events where you can track attendees and participants. If you have an important post, you can pin it to the top of your group for members to see. Groups can have customized avatars and banner images to give a more unique feel. 

For any questions about this transition, please contact Damian Doyle: damian@umbc.edu

Follow the DoIT myUMBC group for more news and updates.
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Spills sometimes happen - please clean up as best you can and alert library staff so they can check books and furniture for damage. Paper towels are available in the bathroom if you need them.

And when you’re finished, toss your trash in a bin!  There are several on each floor.  Happy studying!

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If the person gave permission to access their address book and email, the malicious script would read the person's address book and send the phishing message to everyone in the address book. This is why the messages would have appeared to have come from someone you know.

If the person didn't give the hacker's script permission to access their address book, nothing would happen.

In some instances, a Google form would pop up asking for the person's name and log in credentials.  

Within a few hours of the attack being released, Google was working to block the hack and remove the hacker's access.  At this point, yesterday's hack has been mostly cleaned up.

Key points
  • The malware did not compromise anyone's username or password, unless a person entered their credentials into the Google form that popped up on the screen.
    • If anyone did enter their username and password into the hacker's Google form, please reset your password right away.  If you need assistance with resetting your password, please contact the DoIT Technology Support Center.
  • Google has cleaned up the permissions and blocked the blue icon from working.  The phishing messages now also show a warning that says, Be careful with this message. Similar messages were used to steal people's personal information. Unless you trust the sender, don't click links or reply with personal information. 
  • Please delete any copies of the phishing message that you may have in your inbox.  
Additional details about the malicious messages are available at:  

https://arstechnica.com/security/2017/05/google-docs-phish-worm-grabs-your-google-app-permissions-contacts/

Since this hacker was successful with this type of attack, we should all expect to see more of these types of messages.  The next attempts could appear to be related to Google again, or the hackers could switch to trying to hack Box.com or any other cloud services.  

As always, if you aren't expecting to receive a document from someone or something feels out of the ordinary, call the sender of the message and ask if they really sent it.  If they didn't send it to you, don't open it.  

Also, anytime something asks for permission to access your address book, docs, email, or any other information; think twice before giving permission.  That one click could cause a big mess.

Finally, if you have any questions or would like someone to validate something that doesn't seem right, please DoIT Security at security@umbc.edu.  We are happy to help determine if something is legitimate or a threat.  

Thank you,

Mark Cather
Chief Information Security Officer
Division of Information Technology / UMBC
]]> On May 3rd, email messages began to arrive at people's inboxes that appeared to invite people to view a Google document.  Upon clicking on the blue icon for the invitation, the person would... https://beta.my.umbc.edu/api/v0/pixel/news/67809/guest@my.umbc.edu/72ddd26604e19ffe98c330a344e78c0c/api/pixel Division of Information Technology (DoIT) https://beta.my.umbc.edu/groups/doit https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology (DoIT) 10 0 false Thu, 04 May 2017 15:02:53 -0400 Thu, 04 May 2017 15:11:41 -0400 Spring Student Course Evaluations Available May 3 - May 16 Access your evaluations online through Blackboard or email
The student course evaluations for Spring 2017 are now available to complete online between May 3 - May 16. Please note, you will not be able to change your answers after you submit, or access the evaluations after the time window closes. 

Course evaluations are used to help improve, not only courses, but the quality of instruction at UMBC. The online survey includes both Likert scale responses and open-ended Direct Instructor Feedback Form (DIFF) questions. Instructors will only see aggregated responses to the survey questions. They will also see responses to open-ended questions but will not be able to connect those responses to individual students. You can see what the survey looks like here. 

In Fall 2016, UMBC made the move away from paper scantrons for student evaluations and toward an online system, allowing more opportunity to complete evaluations.

As a student, you can go to your evaluations anytime during the open window and even save your responses to come back to later. To access them through Blackboard, log into your Blackboard account and click the MyBlackboard tab. There you will find a section with the heading “Online Student Course Evaluations.”

Screenshot of Blackboard and where to find the student course evaluations link. 

Students will also receive an email from StudentCourseEvaluations@umbc.edu where they can access the evaluations with the link provided. You might notice a question mark next to the sender name. This happens when UMBC Gmail detects an email that was not sent by UMBC Gmail servers. In this case, the emails are being sent by eXplorance Blue, the online service used to administer the Student Course Evaluation program. The link in the email is safe to click with.

If you’re an instructor, you will also receive an email communication from StudentCourseEvaluations@umbc.edu with a link to a list of your courses. This link can be used for both monitoring response rates throughout the evaluation process, and reviewing survey results after final grades have been posted.

If you have any questions, you can check DoIT’s extensive FAQ collection here. Be sure to follow the Course Evaluations myUMBC group for important updates as well. 

Follow the DoIT myUMBC group for more news and updates.
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Box, an online file sharing system that allows you to access your files from multiple devices and collaborate with others, recently released an update to its web interface. Some of the new changes include a brand new sidebar for navigation, improved search, an improved tile view for files, along with a few other minor changes. 

New Sidebar
A new, persistent sidebar creates easier access to all your files. Now, the sidebar is always with you wherever you navigate to on Box so things like your ‘Favorites’ are just a click away. You can also now change your landing page to ‘Favorites’ rather than All Files allowing for greater customization as to which files appear when you first open Box. You can change your landing page by going into your account settings. Additionally, ‘Notifications’ have been renamed to ‘Messages’.

Screenshot of sidebar navigation in the new box experience. 

New Improved Search  
Previously advanced search options were only accessible after completing a simple keyword search. Now, search results can include content filters to narrow down results and can search by metadata.  

Screenshot shows the new Box experience search bar. Easily switch between your content filters or Metadata.

Other Changes
The new Box experience has a lot of smaller changes as well. Single clicking an item selects it, while double clicking an item or clicking the name opens it. You can now switch between list view or an enhanced thumbnail view for rich previews easier too. Box has also added several new keyboard shortcuts:

Use Ctrl + click to multi select items
Ctrl + C shortcut to copy selected items
Ctrl + X shortcut to cut selected items
Ctrl + V shortcut to paste selected items

3D and 360º images, as well as HD and 360º video can now be viewed in Box without the need of downloading the file. Options to “Invite Collaborators” and “Get [a] Shared Link” are now consolidated under the “Share this Folder” button. 

If you want to revert back to the old Box experience, you can do so by clicking on the question icon at the top of the page. At a later date, the new Box experience will be enabled for all users and you will be unable to revert back to the old interface. 

DoIT has extensive FAQs on Box here and you can visit the Box help forums here.

Follow the DoIT myUMBC group for more news and updates.
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"This stress can weigh heavily on students during their studies and impact their career choices afterward — and it can even dissuade people from graduate school in the first place. While financial concerns may not be completely avoidable, there are steps grad students can take to reduce their money worries."

Seniors: Do not sleep on your financial security. Start taking control of your money with Financial Smarts! Don't take our word for it though, the Washington Post has a lot to say about us, students like you, and student debt. 

Erin Berry, star of the article, tells about her experience as a full time PhD candidate AND full time lecturer in the area. Read on to hear about her life after graduation and about how she eased her financial anxiety. 

Dont delay: Click the 'website' button below!


]]> "This stress can weigh heavily on students during their studies and impact their career choices afterward — and it can even dissuade people from graduate school in the first place. While financial... https://www.washingtonpost.com/express/wp/2017/04/11/managing-finances-might-be-graduate-students-toughest-test/?utm_term=.bc34fd9197f0 https://beta.my.umbc.edu/api/v0/pixel/news/67706/guest@my.umbc.edu/381623e4fed6917d6aa490d380655e87/api/pixel baltimore debt economics finance financial financialsmarts graduation literacy loans money washington FinancialSmarts @ UMBC https://beta.my.umbc.edu/groups/financialsmarts https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/xsmall.png?1537458509 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/original.png?1537458509 https://assets3-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/xxlarge.png?1537458509 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/xlarge.png?1537458509 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/large.png?1537458509 https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/medium.png?1537458509 https://assets2-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/small.png?1537458509 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/xsmall.png?1537458509 https://assets3-beta.my.umbc.edu/system/shared/avatars/groups/000/000/846/bd503b6e91ef50d1c4c169476158e8eb/xxsmall.png?1537458509 Financial Smarts @ UMBC https://assets1-beta.my.umbc.edu/system/shared/thumbnails/news/000/067/706/b8d22afa15fe52fae3dc7e47f32d9639/xxlarge.jpg?1493652371 https://assets1-beta.my.umbc.edu/system/shared/thumbnails/news/000/067/706/b8d22afa15fe52fae3dc7e47f32d9639/xlarge.jpg?1493652371 https://assets3-beta.my.umbc.edu/system/shared/thumbnails/news/000/067/706/b8d22afa15fe52fae3dc7e47f32d9639/large.jpg?1493652371 https://assets1-beta.my.umbc.edu/system/shared/thumbnails/news/000/067/706/b8d22afa15fe52fae3dc7e47f32d9639/medium.jpg?1493652371 https://assets4-beta.my.umbc.edu/system/shared/thumbnails/news/000/067/706/b8d22afa15fe52fae3dc7e47f32d9639/small.jpg?1493652371 https://assets3-beta.my.umbc.edu/system/shared/thumbnails/news/000/067/706/b8d22afa15fe52fae3dc7e47f32d9639/xsmall.jpg?1493652371 https://assets1-beta.my.umbc.edu/system/shared/thumbnails/news/000/067/706/b8d22afa15fe52fae3dc7e47f32d9639/xxsmall.jpg?1493652371 6 0 false Mon, 01 May 2017 11:33:21 -0400