Duplicate myUMBC Notifications on Monday 7/31

Tue, 01 Aug 2017 14:47:49 -0400

We had an issue yesterday (July 31) in which myUMBC sent duplicate copies of posts to approximately 11,000 students. Some students received up to 10 copies of the same post via myUMBC, email, and push notifications.

We have corrected the problem and after extensive testing we are confident that this will not happen again.

I sincerely apologize for the error. I know you are putting your faith in us to provide solutions and when things like this happen, our credibility takes a hit. I appreciate your understanding as we grow the use of this feature. If you have any questions, please let me know.

B. Collier Jones
Campus Portal Architect