AV Services is now accepting ad hoc reservations for AV equipment and support for SP 2011 courses. As previously announced all such requests should be submitted via the Request Service Form, or via the RT system directly. Faculty requiring AV equipment in their classroom on a regular basis should be working with their departmental scheduling coordinator to request a "Smart Classroom" during the course scheduling process. This will maximize the possibility that faculty members will be scheduled into an appropriate room already containing the AV equipment they need. Over the past several years, DoIT has worked in conjunction with the Office of the Provost to equip more of the classrooms scheduled by the Office of the Registrar with permanently installed AV gear. At the same time, the number of faculty requiring such gear has also increased. While AV Services does have number of mobile carts that can be delivered, in the past year staff members have noted that the deployment of these carts has approached 100% during the peak class times of 10 am to 2 pm, especially on Tuesdays and Thursdays. Additionally, many of the global (semester-long) requests for gear do not come in until the first week of the semester, which makes it hard to anticipate any shortages that might occur. To date, AV Services has not yet had to deny any service requests, and we are hopeful that it will not reach that level. We are asking that academic departments help our efforts in planning ahead by taking advantage of the ability to request a Smart Classroom during the scheduling process. Departmental scheduling coordinators have all been trained how to make this request, and we anticipate that it will increase the efficiency of scheduling limited resources.