Welcome back! To make your transition easier, the Department of Information Technology has provided a simple form that you can use to request assistance, should you experience difficulty in connecting to the UMBC network. DoIt staff will be available at the residence halls and apartments on Friday, Saturday and Monday to resolve these issues. The forms to request assistance are available at every front desk of all residence halls, at the Help Desk front desk (ENGR building room 020), on http://my.umbc.edu and http://resnet.umbc.edu.