Dear UMBC Community,

We’re excited to share that the SAP Concur Travel Implementation Project is entering its next major phase: testing and change management planning.

As we move forward, we want to ensure that this transition is not just about technology—but about people. Our goal is to make this change as smooth, transparent, and beneficial as possible for the entire campus community.

What to Look Forward To

With SAP Concur, UMBC will benefit from:

• Streamlined travel booking and expense reporting

• Mobile access for submitting receipts and managing trips on the go

• Improved compliance with travel policies and federal regulations

• Integrated international travel support through Terra Dotta and CISI

• Better visibility into travel spending and analytics

What Our Change Management Efforts Will Include

To support this transition, we are launching a comprehensive change management strategy that includes:

• Stakeholder engagement: Identifying and involving key groups early to ensure their needs are heard and addressed

• Targeted communications: Sharing timely, relevant updates tailored to different audiences

• Training and support: Offering hands-on sessions, resources, and help channels to guide users through the new system

• Feedback loops: Creating opportunities for you to share your experience and help shape the rollout

We’ll continue to keep you informed as we progress. In the meantime, thank you for your engagement and support as we work together to modernize UMBC’s travel experience.

• Streamlined Processes: SAP Concur Travel will simplify travel booking and expense reporting, allowing users to focus more on their core mission.
• Enhanced User Experience: The intuitive and secure platform will make it easier for users to plan and book travel reservations online and be reimbursed in an automated, policy-compliant manner.
• Compliance and Integration: The solution integrates seamlessly with Terra Dotta's International Travel Registry and CISI's enrollment portal, ensuring compliance with federal regulations and enhancing the management of international travel.
• Advanced Reporting: Consultative Intelligence and Analytics will provide advanced reporting and analytics capabilities, enabling us to gain valuable insights into travel data and support decision-making.