How a DoIT Student Employee Helped Bring TechFest to UMBC
An idea to bring the campus together through technology
On Wednesday, March 9th DoIT’s Instructional Technology team sponsored a brand new event, known as TechFest. Located across three different rooms in the University Center and featuring over 10 presenters, including DoIT’s own Jack Suess and his presentation on
tips for getting your inbox to zero.
Techfest was
a great success and brought the UMBC campus community together to present ways that technology can both support and improve the efficiency of day-to-day activities. Before that, TechFest was just an idea with Collin Sullivan, a freshman Information Systems and Economics major.
“You usually have some sort of IT Professional that teaches the technology…”
TechFest came from an idea Sullivan had when he was a senior in high school, interning for the Howard County Public School System. He felt that technology was being limited to just professionals and wanted to expand it. Sullivan said, “You usually have some sort of IT professional that teaches the technology, and that's pretty much it.”
Technology can be exciting and fun, and Sullivan wanted to capture that. Instead of having just professionals, why not get different community members? Techfest featured many members from the UMBC community, with students, faculty, and staff all attending.
Not everyone presenting was a DoIT employee either, as TechFest featured students hosting their own panels as well as individuals from the Career Center. Combine that with talking to people with different backgrounds at your seats, TechFest was diverse and welcoming to everyone.
Picking the workshop tools were based on a survey that was sent out through the
Instructional Technology group’s myUMBC page. From there, the team determined who was interested in presenting and asked themselves what tools they would want to see, along with what tools people who took the survey wanted to see. The most popular sessions would be placed during free hour.
“I was excited about the tools I was talking about.”
Sullivan himself was presenting two back to back sessions on Apple’s iCloud and Microsoft’s OneNote. “It was insanely stressful,” Sullivan said, “but I had a lot of fun. I was excited about the tools I was talking about.” These were interactive sessions where he would create assignments for the attendees to perform.
These two tools are what Sullivan uses himself on a day-to-day basis while at UMBC. Using Microsoft’s OneNote, Sullivan can take detailed notes in his classes and then share them with his classmates. OneNote doesn't strictly have to be for students, but rather everyone can integrate it into their lives. Sullivan said, “I envision faculty and staff using OneNote in meetings, it’s really really helpful.”
An example of Collin’s notes for his classes, all taken in OneNote.
“I don’t want anyone to be afraid of the cloud,”
Apple’s iCloud can make you more productive, and Sullivan wanted to capture that. During his iCloud session, he walked participants through the new opportunities that iCloud brings. He also answered questions anyone had surrounding iCloud. “I don’t want anyone to be afraid of the cloud.” Sullivan said, “It’s getting that stigma away from the cloud.”
While TechFest was a success, Sullivan is already in the stages of planning another TechFest for next Fall, TechFest 2. “We’re already having some preliminary discussions to what it would look like.” Sullivan said. One of the big things that will change is the session break time, as there were only five minute intervals between each session, and increasing the duration of each individual session as well.
Other than TechFest, Sullivan is also serving as a senator for the SGA and oversees various initiatives. “TechFest [2] is definitely on my mind.” Sullivan said, “I want to keep pushing for OneNote. This isn't the last hoorah.”
You can check out how to download OneNote and other Microsoft Office tools here
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On Wednesday, March 9th DoIT’s Instructional Technology team sponsored a brand new event, known as TechFest. Located across three different rooms in the University Center and featuring over 10...
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Tue, 26 Apr 2016 10:33:34 -0400
Getting Your Inbox to Zero by Jack Suess
UMBC’s Chief Information Officer shows how to tame Gmail
On March 9, 2016 DoIT’s
instructional team hosted a new event called
Techfest, an event that would bring the campus community together and present ways that technology can both support and improve the efficiency of day-to-day activities. One of the several panels being presented was by Jack Suess of DoIT, who gave his own personal tips & tricks to managing your Gmail.
Suess is no stranger to email, having setup the first email system here at UMBC in 1983. In an average week he receives about 1750 messages with an average of 300 per business day. Jack mentioned that he remembered hearing that President Teddy Roosevelt was a prolific letter writer, believed to have written 100,000 letters in his own lifetime. Suess noted that as of March 7th, 2016, he had 78,783 messages in his sent-mail folder that corresponds to his sent-mail since 2005 and is presently utilizing over 23GB of storage for his Gmail.
A 1995 issue of Computerworld. The article goes on to mention that back then Suess would get 1,200 emails a week and spend four hours a day just responding to them.
Here are Suess’ key tips for managing Gmail along with some video tutorials:
This helps automatically sort what type of emails you get into their own tabs. By clicking the gear icon in the top right of Gmail and then clicking “Configure Inbox” you can enable tabs for Social, Promotion and more. “When messages are mis-categorized, drag the message to the proper folder and gmail will learn that you want it here in the future,” said Suess.
2. Bulk deleting emails.
Key: In any of the new category tabs -- Suess demo’d in “promotions” -- the key is clicking the select box of one message and then holding the shift key & click to select everything from the first click. This allowed Suess to select 47 emails down the inbox at once to bulk delete in less than 20 seconds. Jokingly, Suess said “I know if I made a mistake in promotions I know I’ll get the promotion the next day.”
One feature some people might enable is priority inbox, which sorts your email based on highest priority rather than chronological order. While this can be a very powerful feature for people with limited time, Suess advised that it’s not for everyone. “I would propose to people is to never adopt priority inbox during a busy time. This would be something to do during a quiet period.” he said.
Located in Settings, Suess showed the Labs menu where Google displays experimental features that add more functionality to Gmail. One feature Suess has enabled is “Quote Selected Text” which quotes the text you have selected when you reply to a message.
He also shared a trick not found in Gmail itself.
Boomerang for Gmail is a separate download that allows you to schedule an email to be sent at a later time. “I can Boomerang a message to be sent out a week from now,” said Suess.
4. Vacation messages
Located in the Settings using the gear icon in the top right, Suess showed where to set vacation messages, how long you are gone and a custom message to send when someone emails you, or even limit this to just UMBC addresses. However, he also offered the ultimate email tip when you are on vacation. “Go to Hawaii as it’s 9 hours ahead, so by the time you’ve looked it’s most likely been resolved.”
5. Controlling your Inbox
Even with the volume of email he receives, Suess keeps his unread messages under twenty. He gave the following tips he uses:
* Use Categories, this makes it easy to move less important messages into categories outside your primary category. By doing this you can more quickly go through email and get rid of the messages you don’t want;
* Instead of leaving the message as unread if you want to go back to the message, use the star in Gmail to allow you to quickly identify messages you want to go back to;
* Use fewer labels -- Gmail has great search capabilities, by lessening the number of labels you use it makes it easier to file your email, Suess stated he uses only ten folders; and
* Use Gmail Tasks - For any email that requires a response that you can’t get done right away, use Gmail tasks. Under the Move button, there is a menu item Add to Tasks, by creating a task, the email is automatically linked to that task, you can set a date and link these tasks to your Google Calendar.
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On March 9, 2016 DoIT’s instructional team hosted a new event called Techfest, an event that would bring the campus community together and present ways that technology can both support and...
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Mon, 21 Mar 2016 09:29:28 -0400
An Out Of The Box Solution To Shared Files
How Box.com Solved UAA's File Storage Dilemma
In the autumn of 2012, the Office of Undergraduate Education (OUE), a unit in the Division of Undergraduate Academic Affairs (UAA), accepted the limitations of its shared drives, much like everyone else on campus. The lack of space, the disorganization, the dozens of stray folders attached to staff that may or may not still be with UMBC. All of these inconveniences had become just part of the daily grind.
Then, in December, Vice Provost & Dean, Dr. Diane Lee asked UAA to conduct an examination of not only current practices in regard to file storage, but also possible alternatives. This set in motion a process that has not only changed the way UAA works, but is now changing the way work is done across the entire university and even at the University System of Maryland (USM) level.
“Really this entire thing started when Dr. Lee reached out and saw a need for us to take a look at our current practices,” said Amanda Knapp, Assistant Vice Provost of Academic Standards and Policy Administration. “Our workgroup was established in early 2013 and was tasked with assessing the needs of the seven units within UAA, and trying to find where there were opportunities for improvement as it related to file management.”
The workgroup consisted of Knapp, Janet McGlynn, Director of Communication and Outreach, Debbie Michaels, Program Management Specialist, Jarrett Kealey, Assistant Director and Website Technician Michael Mower.
Knapp said, “One of the first steps that we took as a workgroup was to survey each of the seven units within UAA as well as a few outside partners. A common finding was that there was little business continuity. Also, some files were found on flash drives, so security became a huge concern. We would find that, as a division, version control was also a factor. These were all things that Dr. Lee encouraged us to assess across the division.”
Investigation revealed inconsistencies from unit to unit in the way that personnel changes were managed, the way files were named and organized, protocol for use of shared space (as opposed to personal space), and the process by which files might be purged. An underlying premise of the UAA workgroup regarded ownership of the files.
“They’re not our files. They’re not the files of Amanda, Janet, Jarrett, and Debbie but they’re the files of the university, reflective of the work we’re doing in our various roles,” said Knapp.
Even more interesting, when outside departments across campus were asked the same questions in early 2013, similar answers were received. In short, UMBC had no standardized business practices in place for file storage and maintenance, or even any resources that might be used as a guideline.
For some, just being able to access the files at all could be problematic. “Trying to login from off campus using VPN, it’s hit or miss, and it makes it very difficult to do the work that you’re supposed to be doing,” said Michaels.
At a joint meeting, Kena Jackson, from the Department of Enrollment Management, demonstrated how it used the university’s existing shared umbrella file management system. With this in mind, the UAA workgroup then decided to explore available alternatives for file storage, with the assistance of the Division of Information Technology (DoIT).
Having considered many options, the workgroup eventually settled on the file- sharing model from Box.com, a cloud storage solution. The workgroup decided that since they were heavy users of shared space, the best way to test Box was to give it a try.
“To test Box, Academic Standards and Policy Administration (ASPA) served as a pilot group, transferring over 24,000 files fairly quickly,” said Knapp. “The process was quite seamless and we realized, this is great!”
Having tried it themselves, Knapp and her team were now ready to tell others.
Knapp said, “The transition to Box improved our efficiency and it was a really good experience.”
Many were still hesitant, however.
“The greatest fear that people seemed to have was actually taking files from the traditional shared drive and putting them into Box. What if there’s a glitch? What if it doesn’t work? Deleting files out of the shared drive was a really scary thing to do for ASPA, but we did it, and we could show that we did it and it worked perfectly fine,” said Knapp. “This experience was useful in sharing the proposal across the rest of the division.”
Once the division decided that Box.com would be the solution, the next step was to establish a file sharing structure, naming conventions and guidelines for best practices. This part of the process would take the longest.
Knapp said, “We spent countless meetings, just the workgroup, literally on a whiteboard, mapping out what we were looking for in an overarching structure that the entire division could potentially implement. And we vetted that with different folks just to see, ‘Does this make sense?’”
Kealey said, “I think that’s really the lesson for the other departments, is that there is a process, and you shouldn’t just dump and move, and you should actually take a step back and consider.”
“What we ultimately ended up doing,” Knapp said, “was creating a file management guidelines document for the UAA units to refer to. It was very important to our group that we had some standardized structures in place, yet offered flexibility for individual decisions to be made.”
The finished product was something that the entire group could stand behind, with entire pages dedicated to specific items, such as naming conventions and version control. (The Guidelines document is attached.)
Knapp said, “We were all really proud of the guidelines document, which is now being utilized by quite a number of other units on campus, and even at the USM level. So, the work has had a broader reach and been accepted in ways we never imagined.”
Even though they are very happy with the guidelines document they produced, that’s not to say that they’ve finished with it. One example is their experiences with the Box Sync application.
“We view this as an evolving document because there will always be new technologies that we’re learning about or factors that we hadn’t considered. A perfect example is that we had some complications with Box Sync; it just wasn’t functioning, and sometimes files were duplicated, we couldn’t figure out why. It ended up as part of our guidelines, that Box Sync became a security concern for us, and one of our guidelines is that we do not encourage the use of Box Sync, unless you have a document that does not contain sensitive information, and you know you’re going away somewhere where you’re not going to have internet access, and you want it on your desktop so you can keep working,” said Knapp.
“It’s great if you’re using Box Sync on a case-by-case basis but it is definitely not a guideline that you should be syncing everything, all the time. It is a great feature, but it needs to be handled very sensitively,” said Knapp.
The entire process has brought about great changes in the way UAA manages its files.
Knapp said, “The primary change is that we’re all working within a shared system, where before we used flash drives and we privately stored data; now the vice provost or dean will have access to the information.
“The way we conduct day-to-day operations has also changed. We can now use shared documents, and we’ve shied away from emailing attachments, because an email attachment can become out of date. We also highly encourage people to use Box Edit, and share the link instead of attachments,” said Knapp.
To date, UAA has transferred nearly 80,000 files successfully to Box, and have deleted over 1,500 redundant or out-of-date files, which are discovered during mandatory annual reviews conducted by unit leaders. Default expiration dates for files to be purged are encouraged but not required.
This file management initiative isn’t something that the UAA workgroup takes full credit for because there were a lot of people involved at all stages of the process. “In particular, the workgroup had great support from the Vice Provost and colleagues in Enrollment Management. DoIT also played a key role in the transition offering valuable support and encouragement. It was a team effort in every way, which by all accounts, is the success story!” said Knapp.
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Mon, 29 Feb 2016 09:14:55 -0500
Raley, Kelly Named Employees of Quarter
1st non-exempt, exempt EOQ recipients from same dept.
DoIT would like to recognize our own Pamela Raley and Ed Kelly for receiving the Employee of the Quarter (EOQ) award. The EOQ program recognizes the outstanding qualities and contributions of employees towards departmental and institutional goals and mission. This also marks the first time a department has had two employees win both the exempt and nonexempt awards in the same quarter. Pam and Ed will both receive a check for $500, a special parking space, and one day of administration leave.
In order to be eligible for the award, you must have been been employed at UMBC for 2 years and have made contributions to your department.
Pamela Raley has been named UMBC’s Nonexempt Employee of the Quarter effective January 1 through March 31, 2016.
Pamela Raley, Business Service Specialist for DoIT, began her career at UMBC in February 1997. Pam has worked as the DoIT payroll processor and liaison to HR, ensuring that all staff and hourly employees never miss a paycheck. Pam was presented the award on January 13, 2016, with many of the DoIT staff forming a parade line and marching into her office to announce the surprise to her and celebrate with cake.
Raymon Soellner, Network Manager for DoIT, nominated Pamela for the award. Soellner said “On many occasions she has volunteered to work from home and stayed late into the evening so that employees could stop by and submit late timesheets or supervisors could work with her to finish up work so she could make sure everything got handled quickly and correctly.”
When the transition to
electronic time sheets first began, Pam was one of the leaders in keeping everyone organized. “Pam never let an employee’s pay be affected by the onboarding and transitioning of new staff.” said Soellner, “She always worked with the supervisors as well as the technical staff to adjust the process and ensure that in the future no one would slip through the cracks in the system.”
When not working for DoIT, Pam is very active within her church and sponsors families throughout the year. She also encourages the department to donate to those who are less fortunate.
Ed Kelly has been named UMBC’s Exempt Employee of the Quarter effective January 1 through March 31, 2016.
Ed Kelly, PeopleSoft Technical Specialist for DoIT, received the Exempt Employee of the Quarter award on January 14, 2016, at a special staff “meeting” where various DoIT staff members congratulated him and celebrated with cake.
Ed was nominated by Arnold Foelster, Director of Enterprise Systems for DoIT. Foelster said “Ed was a PeopleSoft Technical trainer for eight years and his PeopleSoft technical skills are second to none. His genuine passion for sharing his knowledge has benefited DoIT and indirectly to the faculty, staff and students that we support.”
Ed began working for DoIT in 2010 in a temporary position and was brought on as his current position in 2011. One of his main projects was the
Profile Sharing Project, which allows students to share their student data like grades, schedule, and Blackboard activity with whoever they want. Ed worked closely with myUMBC portal architect Collier Jones to ensure that the correct data was being displayed to whoever the student designated. “Ed is a ninja,” Jones said, “and [is] extremely responsive to our needs.”
Congratulations to both Pam Raley and Ed Kelly on their EOQ awards.
]]>
DoIT would like to recognize our own Pamela Raley and Ed Kelly for receiving the Employee of the Quarter (EOQ) award. The EOQ program recognizes the outstanding qualities and contributions of...
http://hr.umbc.edu/employee-of-the-quarter-program/eoq-recipients-january-march-2016/
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Wed, 24 Feb 2016 13:03:32 -0500
Thu, 20 Sep 2018 10:01:45 -0400
DoIT to Host Techfest in Spring 2016 Semester
Share your favorite technology with the UMBC community
Techfest is an effort to bring together UMBC students, faculty, and staff to share their favorite technologies with the UMBC community through several workshops. Participants will be able to choose which workshops they want to sign up for and all are encouraged to sign up and present a workshop at the event.
The Instructional Technology Team would like to know what sessions you would be interested in attending. For this survey, your name will be kept completely anonymous.
Some of workshops being considered for Techfest are:
Google Apps for Education: Collaborating with Google Docs, Sheets, and Slides
Creating an ePortfolio: What should you include and what should you not include? Learn how to create your professional ePortfolio.
iCloud: Learn about iCloud Photos, Notes, Reminders, iWork, and Find my iPhone
Blackboard: Discover new tricks and how to make Blackboard your own
Office 365: Featuring Sway, the latest tool from Microsoft joining Word, PowerPoint, and Excel
OneNote: Looking for a better way to take notes and collaborate with colleagues? Try OneNote!
Box: What’s the best way to store all of your files? Learn more about UMBC Box
]]>
Techfest is an effort to bring together UMBC students, faculty, and staff to share their favorite technologies with the UMBC community through several workshops. Participants will be able to...
http://doit.umbc.edu
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Tue, 03 Nov 2015 07:54:01 -0500
Wed, 08 Mar 2017 10:10:29 -0500
Meet the DoIT Staff Serving on the Professional Staff Senate
What the PSS is and what role each member serves as
The Professional Staff Senate (PSS) represents the interests and concerns of the exempt staff at UMBC. The PSS certifies elections of members to committees as provided in the Plan of Organization and provides a forum for discussion and recommendations on matters involving exempt staff and the welfare of UMBC.
The PSS also reviews academic and administrative policy as it affects the exempt staff and develops committees and acts within these committees as a vehicle to serve the membership.
PSS members starting in the front are Stacy Long (left) and Kevin Joseph (right). Behind them are Damian Doyle, Arnold Foelster, and Tom Penniston (next to Kevin Joseph)
Stacy Long, Director, Admin Affairs & Research Admin Systems, started the first of her two terms for Spring 2016 this September.
Kevin Joseph, Director of Data Warehousing and Document Imaging, served 2 years on the PSS and is now serving as a representative of the Council of University System Staff (CUSS) on year one of a two year term. CUSS functions an informed advisory role in administrative areas and in the functional support aspects of academic matters. Kevin also received the
Presidential Distinguished Staff Award in 2014.
Damian Doyle, Director of Enterprise Infrastructure and Support, is currently serving his first term as a senator for Spring 2016.
Arnold Foelster, Director of Enterprise Academic Systems, is serving his second year as a senator.
Tom Penniston, Specialist in Instructional Technology, is a CUSS representative who just started his Spring 2016 term.
While we can't say with certainty because it is has to find records going back that far, according to Jack Suess, this is the biggest group serving in PSS he can remember. Jack said, "I'm thrilled that so many DoIT staff are engaged in campus governance and working with other colleagues from across the university on issues of importance to the UMBC community."
]]>
The Professional Staff Senate (PSS) represents the interests and concerns of the exempt staff at UMBC. The PSS certifies elections of members to committees as provided in the Plan of Organization...
http://doit.umbc.edu
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Mon, 02 Nov 2015 07:34:20 -0500
Thu, 20 Sep 2018 10:14:02 -0400
How DoIT & OGC Upgraded an 8 Year Old Website
Brand new website features BOX integration and RT support
Brian Thompson, Assistant Dean of the Graduate School and an affiliate member of the Office of the General Counsel (OGC), had a problem. The 8 year old OGC website just wasn't doing its job of effectively providing information and establishing communication for visitors.
It wasn't until Joe Kirby, Assistant Vice President of Business Systems for DoIT, would soon introduce Thompson to all sorts of tools to use on the website. “The world we live in right now is self service,” Kirby said. “We can’t deliver fish anymore, we have to teach them how to fish.”
What needed to happen first was a
new redesign, so Kirby suggested moving to the WordPress platform. This gave the OGC site a much needed refresh, as well as providing a more mobile friendly website.
After just a couple hours of tutorial, Thompson ended up redesigning the website himself and even added a new public info requests tab to the site. Information was further streamlined with contact information always at the bottom of any tab or page while navigating the site.
General counsel employees received their own tabs within the website, compared to the old website where all employees were just listed and lumped into one tab.
Next up was
integrating BOX into the site. Thompson could now link to BOX files on the new site, and update these documents automatically without having to go back to the OGC website and update the links making it less of a hassle to manage.
Another addition was RT support in the form of
electronic requests. Before, email requests for public info could get lost or would have multiple people working on the same request.
By adding RT to the new OGC site, users could now simply fill out an online request form rather than sending an self-generated email to one or more of the legal counsel staff and it would be sent to the right person automatically, streamlining the whole process.
Thompson was able to experiment with a lot of different tools without worrying of breaking something somewhere else. “I think that what DoIT does, it creates an environment where you don’t have to be afraid of failure.” said Thompson.
One thing the old site didn't have was an RSS feed. “Let’s just say, the old site had a news tab that wasn't the most current,” said Thompson. “A RSS feed seemed like the perfect compromise.” The RSS feed is always accessible as it consistently appears on each of the tabs on the new general counsel website.
Overall, the entire experience of overhauling the site was great for experience. “Having an environment where you don’t have to worry about failure is very empowering.” said Thompson.
The partnership between DoIT and OGC lead to a practical solution of the necessary technologies to be implemented rather than applying the latest and greatest tools to a site. “We would like to let people know who aren't technical that they can do this.” said Kirby.
]]>
Brian Thompson, Assistant Dean of the Graduate School and an affiliate member of the Office of the General Counsel (OGC), had a problem. The 8 year old OGC website just wasn't doing its job of...
http://ogc.umbc.edu
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Mon, 03 Aug 2015 10:21:18 -0400
Wed, 19 Sep 2018 12:35:42 -0400
Kudos to Tom Penniston on New Book Chapter
DoIT would like to recognize its own Tom Penniston on the publication of the book chapter “Service Learning and the Acquisition of Social Capital in the Community College Setting.” For this project, Penniston and co-author Amy Pucino conducted interview research to investigate how service-learning participation helps community-college students develop formal and informal relationships and access resources, such as letters of recommendation.
The findings of the research highlight the connections students forge through participation in service-learning. “When students stepped out of their comfort zones, they were able to build and connect with social capital, which may be of special importance to community-college students” (Pucino & Penniston 2014). Penniston, who earned his Ph.D. from UMBC in 2014, believes these experiences support students’ academic and professional success.
You can check out the complete book
here.
In order to load all lab and lecture hall PCs with our
standard set of software (known as an "image"), all requests for
additions or changes for Fall 2015, the lab & lecture hall software
"image" deadline is Friday, May 1 (https://wiki.umbc.edu/x/BofHAQ). All
software requests must be made each semester (see instructions below).
To be added to the lab & lecture hall image, DoIT
must have the following:
- Proof of purchase/licenses
- Media and software installation instructions
Please submit an RT ticket containing the required
information or contact 410.455.3838 and a Technology Support Center (TSC) staff
member will assist you. If the request is not received by the deadline, we can
not guarantee the requested software will be made available.
For an instructor-only demo of software, please use a
laptop. If you don't have a laptop, you can reserve one by completing the AV
Services Request Form (http://doit.umbc.edu/request-av-services/). It will be available for pick up at AV
Services (020 ENGR Bldg). Please allow 2-3 days for the request.
If you need software installed on the lab image for a
one-time purpose (for example, a 2-day workshop in which all users need access
to the software), the request should be submitted no less than six (6) weeks
prior to the first lab reservation for that class. The software will be removed
once you are finished.
An e-mail confirmation of the RT ticket will be sent to
the requester once the software is installed, typically 1-2 week(s) before the
first use of the software; faculty/instructors need to then test the software
to ensure everything is working as expected for class.Support for the software is the responsibility of the
instructor or department who requested that the software be installed.
Again, proof of purchase and/or license must be provided
for as many copies as will be needed for the students in the class. We cannot
install software without appropriate proof of licensing.
Although DoIT will make every effort to get all software
packages to work, we can not guarantee that they will. Some packages may not
function in our environment as they must “coexist” with many other
applications. Additional information on this process can be found at https://wiki.umbc.edu/x/BofHAQ
]]>
In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2015, the lab & lecture hall software...
https://wiki.umbc.edu/x/BofHAQ
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Mon, 27 Apr 2015 16:01:55 -0400
Fri, 01 May 2015 10:30:54 -0400
DoIT Recommends Changes In Clicker Channel Settings
Reduces likelihood of interference with wireless network
The Division of Information Technology has been working with Turning Technologies to determine the optimum channel for clicker use so as avoid conflict with our campus wireless network, which was greatly enhanced this summer.
As a result of this review, please be advised that DoIT changed the Turning Point clicker channels on lecture hall computers on Friday afternoon, September 19. The new channel will be posted on the PC monitor and there will also be a sign facing the students. The channel was changed to reduce the possibility of RF interference with the system.
DoIT set the receivers in the lecture halls to channel 25 except ITE102 (LH8) which was set to channel 50. The reason for setting LH8 to a different channel is because of the proximity to LH7.
Instructors using their own receiver and laptop should select a channel between 74-82.
Turning Technologies has reviewed our recommendation and concurred.
Instructors:
To change/verify the channel on a computer (also found in Turning Point documentation):
1. Select the Polling tab in the TP software
2. The Receiver icon is located on the upper gray bar. If the PC channel does not match the posted channel, click on the icon.
3. Select the recommended channel. Laptop TP users should use a channel between 74 and 82.
4. Close the window.
Students:
To change the channel on a clicker (also found in Turning Point documentation):
1. Press the CH or Channel button (older response cards have a 'Go' button).
2. Enter the two digit channel for your location.
3. Press CH, Channel, or 'Go' again.
4. When the ResponseCard receives the new channel, the the light will turn green.
The reason for this change is that clickers use 1MHz channels within the 2.4GHz frequency band. On campus, we primarily use channels 1, 6 and 11 for wireless, which is occupied by the clicker channels 1-23, 26-48, and 51-73. To ensure that there is minimal interference, Turning Technologies recommends that devices are programmed on channels 24, 25, 49, 50, and 60-82.
More information from DoIT:
https://wiki.umbc.edu/pages/viewpage.action?pageId=41190437&src=search
https://wiki.umbc.edu/pages/viewpage.action?pageId=27297178&src=search
More information from Turning Technologies:
http://www.turningtechnologies.com/pdf/International/Turning-Technologies-RF-Interoperability-v1_1.pdf
For questions or concerns, please contact AV Services (X52461).
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The Division of Information Technology has been working with Turning Technologies to determine the optimum channel for clicker use so as avoid conflict with our campus wireless network, which was...
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