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<NewsItem contentIssues="false" id="2314" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2314">
<Title>Instructor Display of Bb Menus Using Firefox Now Fixed</Title>
<Body>
<![CDATA[
    <div class="html-content"><img alt="firefox_bb_bad_still.png" src="http://www.umbc.edu/blogs/oit-news/firefox_bb_bad_still.png" width="175" style="max-width: 100%; height: auto;">Yesterday, DoIT began receiving reports from instructors that their course menus were  obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which identified the source of the problem (a missing or corrupt icon image, perhaps a result following the Service Pack 2 upgrade last Friday night during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_down_13.html" rel="nofollow external" class="bo">scheduled maintenance</a> window), and implemented the solution this morning. 
    
    To clarify, DoIT always tests Blackboard upgrades, service packs and hot fixes before implementing in production. We did not see this issue on our Bb test environment, and do not know why the issue manifested itself yesterday (four days after the SP2 implementation). We are working with Blackboard to confirm the cause of the missing image file, but for now the issue appears to be resolved.</div>
]]>
</Body>
<Summary>Yesterday, DoIT began receiving reports from instructors that their course menus were  obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/09/instructor_disp.html</Website>
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<PostedAt>Wed, 01 Sep 2010 11:11:26 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2309" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2309">
<Title>Performance of myUMBC on Tuesday, August 31, 2010</Title>
<Body>
<![CDATA[
    <div class="html-content">Today, <em>m</em>yUMBC users have been experiencing authentication errors and slowness. Initially, the typical message was a “shibboleth listener error.” We believe we have identified the cause of the authentication error and implemented a fix, which we are continuing to monitor.
    
    In addition, we know there are ongoing issues with slow page loads. DoIT staff are working late to change a few system parameters, and will be monitoring performance of the <em>my</em>UMBC environment tonight and tomorrow.
    
    In the meantime, you can login directly to most of the services that you typically see in <em>my</em>UMBC. To make this easier, the DoIT web site now has a <a href="http://www.umbc.edu/doit/myumbc.html" rel="nofollow external" class="bo">link to a temporary web page with direct links to many of the various campus services</a>.</div>
]]>
</Body>
<Summary>Today, myUMBC users have been experiencing authentication errors and slowness. Initially, the typical message was a “shibboleth listener error.” We believe we have identified the cause of the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/performance_of.html</Website>
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<PostedAt>Tue, 31 Aug 2010 18:34:04 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2288" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2288">
<Title>Sign Up For Google@UMBC Today!</Title>
<Body>
<![CDATA[
    <div class="html-content">If you are ready to experience an entirely new collaborative experience then Google@UMBC is right for you. If you are interested in signing up or just want to know more then <a href="https://sites.google.com/a/umbc.edu/gmail-migration/home/google-sign-up-steps" rel="nofollow external" class="bo"><strong>please visit UMBC's support site</strong></a> hosted using Google Sites.
    
    
    <strong>Previous Google Post</strong>
    <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/google_apps_is.html" rel="nofollow external" class="bo">http://www.umbc.edu/blogs/oit-news/archives/2010/08/google_apps_is.html</a></div>
]]>
</Body>
<Summary>If you are ready to experience an entirely new collaborative experience then Google@UMBC is right for you. If you are interested in signing up or just want to know more then please visit UMBC's...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/sign_up_for_goo.html</Website>
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<PostedAt>Mon, 30 Aug 2010 02:16:06 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2278" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2278">
<Title>Updated REX Reports</Title>
<Tagline>Student Group filter added to some reports</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Student Group filters have been added to the Admitted Students by Plan 
    (Ugrad), Advising and Registration Status by Plan, and Student 
    Enrollment by Plan reports which are located in the Administrative 
    Reports section of myUMBC.  These filters will allow you to narrow down 
    the population on the reports by the selected student group(s).  In 
    order to select student groups for reporting, you must select 'Yes' at 
    the 'Filter by Student Group?' prompt, and then select the desired 
    student group(s) from the 'Student Group' prompt.<br>
    <br>
    Additionally, the plan heading separators and totals have been removed 
    from the reports.  This will allow for easier sorting when the reports 
    are exported to Excel.  Note that on the Advising and Registration 
    Status by Plan report, the totals at the end of the report will now 
    print on a separate sheet when exported to Excel.  If the report is 
    filtered by student groups, the totals will reflect those students who 
    are selected for the report, not the entire population for the selected 
    plan(s).</div>
]]>
</Body>
<Summary>Student Group filters have been added to the Admitted Students by Plan  (Ugrad), Advising and Registration Status by Plan, and Student  Enrollment by Plan reports which are located in the...</Summary>
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<PostedAt>Sat, 28 Aug 2010 22:32:49 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2275" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2275">
<Title>New REX report</Title>
<Tagline>Graduation Application Status report added</Tagline>
<Body>
<![CDATA[
    <div class="html-content">A new report, Graduation Application Status, has been added to the Student Administration Reports in myUMBC.  This report provides a list of students by graduation application status.<br><br></div>
]]>
</Body>
<Summary>A new report, Graduation Application Status, has been added to the Student Administration Reports in myUMBC.  This report provides a list of students by graduation application status.</Summary>
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<PostedAt>Sat, 28 Aug 2010 13:55:02 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2264" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2264">
<Title>How New Employees/Instructors Get Access to Bb Courses</Title>
<Body>
<![CDATA[
    <div class="html-content">As <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/fall_bb_course.html" rel="nofollow external" class="bo">announced</a> earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a named instructor of record has been added to the Schedule of Classes. In order for this process to work, department scheduling coordinators, the Registrar's Office and the new employee each need to complete specific steps (described below):</div>
]]>
</Body>
<Summary>As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html</Website>
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<PostedAt>Thu, 26 Aug 2010 16:11:47 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2298" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2298">
<Title>How New Employees/Instructors Get Access to Bb Courses</Title>
<Body>
<![CDATA[
    <div class="html-content">As <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/fall_bb_course.html" rel="nofollow external" class="bo">announced</a> earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a named instructor of record has been added to the Schedule of Classes. In order for this process to work, department scheduling coordinators, Human Resources, the Registrar's Office and the new employee each need to complete specific steps (described or <a href="http://www.umbc.edu/blogs/oit-news/ExistingFacultyHireProcess.png" rel="nofollow external" class="bo">illustrated</a> below):</div>
]]>
</Body>
<Summary>As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe.html</Website>
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<PostedAt>Thu, 26 Aug 2010 16:11:47 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2244" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2244">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 8/27...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/27 to 1 am Sat. 8/28The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance </a> starting this Friday, August 27, at 10 p.m.</div>
]]>
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<Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/27 to 1 am Sat. 8/28The UMBC Blackboard server will be down for three hours of scheduled maintenance  starting this Friday, August 27,...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_down_13.html</Website>
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<PostedAt>Wed, 25 Aug 2010 12:15:54 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2238" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2238">
<Title>UMBC Blackboard Update: FA2010</Title>
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<![CDATA[
    <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC.  If you have questions or need help, please consult the <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">http://www.umbc.edu/blackboard/help</a>.  You can also contact the DoIT Help Desk at 410.455.3838, ENGR Room 020.  Students may submit a help request via the 24/7 Blackboard Support portal at <a href="http://bbsupport.umbc.edu" rel="nofollow external" class="bo">http://bbsupport.umbc.edu</a>.
    
    <strong>HEADLINES</strong>
    
    1. <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/fall_bb_course.html" rel="nofollow external" class="bo">Fall Bb Course Shells Created 7/15; Daily Updates Continue</a>
    2. <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_upgr.html" rel="nofollow external" class="bo">Blackboard Upgraded to Bb Learn 9.1; New Features and Known Issues</a>
    3. <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/top_5_start_of.html" rel="nofollow external" class="bo">Top 5 Start of Semester Blackboard Tips</a>
    4. <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/doit_announces_2.html" rel="nofollow external" class="bo">Changes in How Faculty Can Get Blackboard Help</a>
    5. <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/support_for_wt_1.html" rel="nofollow external" class="bo">Support for WT &amp; SP 2011 Hybrid Courses, Instructional Continuity</a>
    6. <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/05/a_case_for_usin_1.html" rel="nofollow external" class="bo">A Case for Using the Blackboard Grade Book</a>
    7. <a href="http://www.umbc.edu/blogs/oit-news/archives/2009/08/changes_in_requ_1.html" rel="nofollow external" class="bo">Reminder: How to Request AV Services</a></div>
]]>
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<Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC.  If you have questions or need help, please consult the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/umbc_blackboard_5.html</Website>
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<PostedAt>Tue, 24 Aug 2010 17:58:29 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2227" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2227">
<Title>ResNet Blitz - August 27, 28, 30. Sign Up Now!</Title>
<Body>
<![CDATA[
    <div class="html-content">Welcome back! To make your transition easier, the Department of Information Technology has provided a simple form that you can use to request assistance, should you experience difficulty in connecting to the UMBC network. DoIt staff will be available at the residence halls and apartments on Friday, Saturday and Monday to resolve these issues. The forms to request assistance are available at every front desk of all residence halls, at the Help Desk front desk (ENGR building room 020), on <a href="http://my.umbc.edu">http://my.umbc.edu</a> and <a href="http://resnet.umbc.edu">http://resnet.umbc.edu</a>.</div>
]]>
</Body>
<Summary>Welcome back! To make your transition easier, the Department of Information Technology has provided a simple form that you can use to request assistance, should you experience difficulty in...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/resnet_blitz_au.html</Website>
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<PostedAt>Tue, 24 Aug 2010 09:00:00 -0400</PostedAt>
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