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<NewsItem contentIssues="false" id="6686" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6686">
<Title>UMBC Blackboard Update: SU2011</Title>
<Body>
<![CDATA[
    <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the Blackboard Help tab inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help">http://www.umbc.edu/blackboard/help</a>. You can also contact the DoIT Help Desk at 410.455.3838, ENGR Room 020, or submit an RT ticket via the myUMBC Help menu or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
    
    HEADLINES
    
    1. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/su2011_bb_cours.html" rel="nofollow external" class="bo">Summer Course Shells Created on 4/19</a>
    2. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_247_supp.html" rel="nofollow external" class="bo">End of 24/7 Bb Support for Students / DoIT Help Desk Moving to RLC</a>
    3. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_lo_build.html" rel="nofollow external" class="bo">End of LO Building Block (Blogs/ Wikis/ Journals)</a>
    4. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/hybrid_course_r_2.html" rel="nofollow external" class="bo">Hybrid Faculty Workshop June 9</a>
    5. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/fa2011_lab_lect.html" rel="nofollow external" class="bo">Call for Software for Lecture Halls/ Lab Images</a> &amp; <a href="https://spaces.umbc.edu/display/ENGRLabs/ENGR+Computer+Lab+Scheduling+Guidelines" rel="nofollow external" class="bo">Preliminary Lab Reservations</a>
    6. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/fyi_bb_courses_2.html" rel="nofollow external" class="bo">Bb Courses Older than Fall 2005 Will Be Deleted August 25</a></div>
]]>
</Body>
<Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/umbc_blackboard_7.html</Website>
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<Tag>blackboard</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>software</Tag>
<Tag>teaching-and-learning</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Fri, 29 Apr 2011 14:12:49 -0400</PostedAt>
<EditAt>Fri, 29 Apr 2011 14:12:49 -0400</EditAt>
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<NewsItem contentIssues="false" id="6681" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6681">
<Title>End of 24/7 Bb Support for Students/ DoIT Help Desk...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: End of 24/7 Bb Support for Students/ DoIT Help Desk moving to RLCOn May 26, DoIT will no longer outsource student support of Blackboard. Instead, like faculty and staff, all students will now contact the <a href="http://www.umbc.edu/doit/" rel="nofollow external" class="bo">DoIT Help Desk</a> by calling 410.455.3838. As a reminder, the <a href="https://wiki.umbc.edu/display/doit/Hours+of+Operation" rel="nofollow external" class="bo">DoIT Help Desk hours</a> are 8 a.m. to 10:30 p.m. (Mon-Fri), 9 a.m. to 5 p.m. (Sat.) and Noon-5 p.m. (Sun.). Before, during and after these hours, everyone is encouraged to 1) consult the Blackboard Help tab inside Bb or directly at <a href="http://www.umbc.edu/blackboard/help">www.umbc.edu/blackboard/help</a>, or 2) submit an RT (“Request Tracker”) ticket via the myUMBC Help menu or directly at <a href="http://rt.umbc.edu">http://rt.umbc.edu</a>. Also, DoIT has found that customers who can supply a “<a href="https://wiki.umbc.edu/display/doit/Enhance+Problem+Description+with+Screen+Captures+or+Screencasts" rel="nofollow external" class="bo">screen capture</a>” of a software problem help us resolve the issue more efficiently or effectively.</div>
]]>
</Body>
<Summary>Full Title: End of 24/7 Bb Support for Students/ DoIT Help Desk moving to RLCOn May 26, DoIT will no longer outsource student support of Blackboard. Instead, like faculty and staff, all students...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_247_supp.html</Website>
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<Tag>blackboard</Tag>
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<PostedAt>Fri, 29 Apr 2011 13:47:44 -0400</PostedAt>
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<NewsItem contentIssues="false" id="6657" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6657">
<Title>FYI: Bb Courses Older Than FA2005 Will Be Deleted 8/25</Title>
<Body>
<![CDATA[
    <div class="html-content">In accordance with the <a href="http://www.umbc.edu/blogs/oit-news/archives/2009/05/faculty_senate.html" rel="nofollow external" class="bo">Blackboard Course Retention Policy</a>, all Blackboard courses older than Fall 2005 will be deleted. DoIT has scheduled this removal for Thursday, August 25, 2011 at 3 p.m. No downtime will be required.
    
    Instructors are encouraged to <a href="http://ondemand.blackboard.com/r91/movies/bb91_grade_center_working_offline.htm" rel="nofollow external" class="bo">download and keep a copy of the Grade Center</a> for any affected courses. Instructors may also <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/Archive.html" rel="nofollow external" class="bo">archive an entire course</a>, and keep a local copy for their records. Be aware though that only DoIT system administrators can "restore" an archived course on the UMBC Blackboard production server.</div>
]]>
</Body>
<Summary>In accordance with the Blackboard Course Retention Policy, all Blackboard courses older than Fall 2005 will be deleted. DoIT has scheduled this removal for Thursday, August 25, 2011 at 3 p.m. No...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/fyi_bb_courses_2.html</Website>
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<Tag>blackboard</Tag>
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<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Thu, 28 Apr 2011 12:33:04 -0400</PostedAt>
<EditAt>Thu, 28 Apr 2011 12:33:04 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="6655" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6655">
<Title>Hybrid Course Redesign Workshop,  June 9, 2011</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT and the <a href="http://www.umbc.edu/fdc/" rel="nofollow external" class="bo">Faculty Development Center </a>will be offering the Hybrid Course Redesign Workshop on June 9, from 8:30 am to 3:30 pm in ENG 023. Participants will learn the principles of good course design and apply them to a traditional, face-to-face (F2F) course that could be delivered as a hybrid (part-online, part F2F) course.  Using hybrid delivery to demonstrate best practices of hybrid teaching, this workshop is open to any UMBC instructor considering teaching a hybrid course in any semester.  To register, please go to <a href="http://my.umbc.edu/groups/training/events/6678" rel="nofollow external" class="bo">this event</a> on the myUMBC <a href="http://my.umbc.edu/groups/training/events" rel="nofollow external" class="bo">Training site</a>.
    
    The workshop will also help meet the <a href="http://www.umbc.edu/oit/hybrid/requirements/" rel="nofollow external" class="bo">requirements</a> for a one-time course-redesign stipend through the Alternate Deliver program (ADP), which is sponsored by both the <a href="http://umbc.edu/provost" rel="nofollow external" class="bo">Office of the Provost</a>, and the Office of Summer, Winter and Special Programs (<a href="http://www.umbc.edu/summer/" rel="nofollow external" class="bo">OSWSP</a>).</div>
]]>
</Body>
<Summary>DoIT and the Faculty Development Center will be offering the Hybrid Course Redesign Workshop on June 9, from 8:30 am to 3:30 pm in ENG 023. Participants will learn the principles of good course...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/hybrid_course_r_2.html</Website>
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<Tag>blackboard</Tag>
<Tag>hybrid</Tag>
<Tag>teaching-and-learning</Tag>
<Tag>training</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Thu, 28 Apr 2011 11:37:02 -0400</PostedAt>
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<NewsItem contentIssues="false" id="6624" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6624">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 4/29...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 4/29 to 1 am Sat. 4/30The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance</a> starting this <strong>Friday, April 29</strong>, at 10 pm. DoIT staff will be applying MS Windows updates, and a patch provided by Blackboard to fix the known issue of viewing past archives in journals.
    
    Thank you for your patience during this time.</div>
]]>
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<Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 4/29 to 1 am Sat. 4/30The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, April 29,...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/blackboard_down_18.html</Website>
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<PostedAt>Tue, 26 Apr 2011 21:22:27 -0400</PostedAt>
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<NewsItem contentIssues="false" id="6587" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6587">
<Title>FA2011 Lab &amp; Lecture Hall Software Requests Deadline...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: FA2011 Lab &amp; Lecture Hall Software Requests Deadline is June 1In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2011 must be received by Wednesday, June 1. For Spring 2012, the lab &amp; lecture hall software "image" deadline is Tuesday, November 1.
    To be added to the lab &amp; lecture hall image, DoIT must have the following:
    
        * Proof of purchase/licenses
        * Media and software installation instructions
    
    
    
    Contact 410.455.3838 and a Help Desk staff member will enter a ticket.
    If the request is not received by the deadline, there is no guarantee the requested software will be made available.</div>
]]>
</Body>
<Summary>Full Title: FA2011 Lab &amp; Lecture Hall Software Requests Deadline is June 1In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/fa2011_lab_lect.html</Website>
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<Tag>general</Tag>
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<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Mon, 25 Apr 2011 16:23:21 -0400</PostedAt>
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<NewsItem contentIssues="false" id="6586" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6586">
<Title>SU2011 Bb Course Shells Created on 4/19</Title>
<Body>
<![CDATA[
    <div class="html-content">Bb course shells for SU 2011 were created on April 19, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there was an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a> listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update multiple times daily.
    
    If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved.
    
    Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/newcoursereq.html" rel="nofollow external" class="bo">new course request</a>.
    
    As a reminder, all <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/procedures.php" rel="nofollow external" class="bo">Bb course shells are initially unavailable</a> to students until the <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/MakeAvail.htm" rel="nofollow external" class="bo">instructor makes it available</a>.</div>
]]>
</Body>
<Summary>Bb course shells for SU 2011 were created on April 19, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the UMBC...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/su2011_bb_cours.html</Website>
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<PostedAt>Tue, 19 Apr 2011 21:08:04 -0400</PostedAt>
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<NewsItem contentIssues="false" id="6438" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/6438">
<Title>Known Issue: "Not Enough Space on Disk" Error Message...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Known Issue: "Not Enough Space on Disk" Error Message (RESOLVED)At approximately 10 am, Friday, April 15, DoIT staff received multiple reports from both faculty and students of a "not enough space on disk" error message on Blackboard.  Typically this error message was returned when users were trying to upload documents, create assessments or complete assignments and quizzes.  The cause of this error was isolated to one of the four Blackboard application servers.  Several key routine "housekeeping" tasks had failed to run on this server, resulting in the disk space usage error.  This server was restarted at approximately 2 pm and the problem has been resolved.
    
    Thank you for your patience.</div>
]]>
</Body>
<Summary>Full Title: Known Issue: "Not Enough Space on Disk" Error Message (RESOLVED)At approximately 10 am, Friday, April 15, DoIT staff received multiple reports from both faculty and students of a "not...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/known_issue.html</Website>
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<Tag>blackboard</Tag>
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<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Fri, 15 Apr 2011 15:28:06 -0400</PostedAt>
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<NewsItem contentIssues="false" id="5740" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/5740">
<Title>Blackboard Down for Extended Maintenance from 10 pm...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Extended Maintenance from 10 pm Fri. 3/18 to 10 am Sat. 3/19As a part of DoIT's regular <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance,</a> <strong>Blackboard will be down for an extended time on Friday, March 18 (10 p.m.) until Saturday, March 19 (10 a.m.)</strong> in order  to reindex the entire database.  This process is the second phase of a 2-step process recommended by Blackboard in order to fix the previously reported <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/02/known_issue_bb_1.html" rel="nofollow external" class="bo">spikes in database utilization</a>. The first phase, replacement of a key database function, was completed on February 11.  DoIT staff are hopeful that the completion of this second step will resolve any lingering Blackboard performance issues.
    
    We are sorry for the inconvenience of this temporary downtime, and we thank you for your cooperation and patience.</div>
]]>
</Body>
<Summary>Full Title: Blackboard Down for Extended Maintenance from 10 pm Fri. 3/18 to 10 am Sat. 3/19As a part of DoIT's regular scheduled maintenance, Blackboard will be down for an extended time on...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/03/blackboard_down_17.html</Website>
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<Tag>blackboard</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
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<PostedAt>Fri, 11 Mar 2011 13:01:43 -0500</PostedAt>
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<NewsItem contentIssues="false" id="5694" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/5694">
<Title>UMBC Moving to Google Calendar</Title>
<Body>
<![CDATA[
    <div class="html-content"><strong>Oracle Calendar to Google Calendar Migration</strong>
    On June 7th, 2011 the campus will move to Google calendar as the new campus-wide enterprise calendaring solution. Oracle calendar has been the campus’ calendaring solution for the last decade. Unfortunately, Oracle calendar has not kept up to date with current web and mobile technologies.</div>
]]>
</Body>
<Summary>Oracle Calendar to Google Calendar Migration On June 7th, 2011 the campus will move to Google calendar as the new campus-wide enterprise calendaring solution. Oracle calendar has been the campus’...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2011/03/umbc_moving_to.html</Website>
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<Tag>news</Tag>
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<PostedAt>Wed, 09 Mar 2011 13:21:05 -0500</PostedAt>
<EditAt>Wed, 09 Mar 2011 13:21:05 -0500</EditAt>
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