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<NewsItem contentIssues="false" id="2368" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2368">
<Title>Quiz Errors on Blackboard- UPDATE</Title>
<Body>
<![CDATA[
    <div class="html-content"><strong>UPDATE:</strong>
    DoIT staff implemented the suggested fix during the scheduled downtime on Friday evening, Sept. 10th.  This fix should provide a resolution to the "no action config" errors in quizzes and surveys.
    ------------
     DoIT has received numerous reports today from students who have been getting error messages when they take quizzes and surveys on Blackboard. Typically the student finishes answering the questions and then after submitting the quiz, this message is generated:
    
    No action config found for the specified url.
    For reference, the Error ID is db51608a-8c02-496d-a662-79a7003470ed.
    Thursday, September 2, 2010 3:20:33 PM EDT
    
    This error is not generated all of the time, and at this point does not seem to be dependent on either operating system, or browser. We have contacted Blackboard for support in troubleshooting the issue, and will update the campus community as soon as we have a resolution.
    
    Karin Readel
    Director, Instructional Technology</div>
]]>
</Body>
<Summary>UPDATE: DoIT staff implemented the suggested fix during the scheduled downtime on Friday evening, Sept. 10th.  This fix should provide a resolution to the "no action config" errors in quizzes and...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/09/quiz_errors_on.html</Website>
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<PostedAt>Thu, 02 Sep 2010 18:55:51 -0400</PostedAt>
<EditAt>Thu, 02 Sep 2010 18:55:51 -0400</EditAt>
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<NewsItem contentIssues="false" id="2360" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2360">
<Title>SPSS License Update Fall 2010 Updated 9-30</Title>
<Body>
<![CDATA[
    <div class="html-content">Posted 10-01-2010 1:35PM
    
    IBM-SPSS has notified us that the new license generation program for the network license where our 900 lab computers point is not working, disabling SPSS in the labs at this time. We have no firm estimate of a resolution time; we will continue to post updates as we receive them.
    
    Posted 9-30-2010 9:30PM
    The <strong>NEW permanent codes</strong> for SPSS 17 and 18 have been posted on the SPSS <a href="http://www.umbc.edu/downloads/SPSS/" rel="nofollow external" class="bo">download site</a>. 
    
    We were unable to obtain the network license for SPSS. This will affect SPSS usage in the DoIT labs. SPSS customer service opens at 8:30AM tomorrow at which time we will work with them to send us the proper network codes. Once we have those we will update the network license to ensure SPSS works in the labs.
    ------------------------------
    Posted 9-30-2010
    The contract has been signed. We have been told by SPSS-IBM that we will receive our permanent codes later on today (Thursday, September 30, 2010).
    
    ---------------------------------------------------
    Posted 9-28-2010
    On Friday, October 1, 2010 SPSS will stop working on all machines and systems at UMBC. At this time IBM-SPSS is unwilling to issue a 30 day temporary code until the new contract is signed by UMBC. 
    
    In the past this has not been an issue but we have been informed that SPSS-IBM will not make an exception. Even if they made an exception they are unable to issue a 30 day temporary license due the inability to issue a $0.00 order before their quarter ends.
    
    Earlier this year IBM purchased SPSS. This resulted in new contract terms being negotiated with IBM. We began negotiating the new contract terms over two months ago. Unfortunately, there have been a number of delays due to contract revisions and requests for changes based on Maryland law.  UMBC’s legal team received IBM’s final proposed version earlier this week. Campus legal is currently reviewing the contract terms proposed by IBM.
    
    This issue has been escalated to senior management at IBM-SPSS for review but at this time it is doubtful this will be resolved before the expiration on Friday, October 1. We will update this blog post as we know more.
    
    
    
    ------------------------------------------------------
    Posted 9-2-2010
    UMBC has been working with IBM-SPSS to renew the campus site license. Our current licenses will “soft expire” on August 31, 2010. During the soft expiry period users will receive a pop-up warning each time SPSS is launched. The good news is that SPSS will work normally after accepting the pop-up warning. The “hard expire” for is October 1, 2010. After this date SPSS will no longer work.
    
    It will take at least 45 days for UMBC to receive the permanent license codes from IBM-SPSS. This vendor will not provide a permanent code until they have received an actual check from the state, a PO is not sufficient. Therefore, a <strong>temporary 30 day code will be issued by IBM-SPSS which we will release the week of September 20th.
    </strong>
    We expect to receive the permanent license codes around the second week of October. With IBM's recent acquisition of SPSS all of UMBC's existing SPSS contracts had to be re-negotiated and vetted through both legal departments. This process took the better part of summer and was finalized in mid August. 
    
    We apologize for any problems this may have caused.</div>
]]>
</Body>
<Summary>Posted 10-01-2010 1:35PM  IBM-SPSS has notified us that the new license generation program for the network license where our 900 lab computers point is not working, disabling SPSS in the labs at...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/09/spss_license_up_1.html</Website>
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<PostedAt>Thu, 02 Sep 2010 12:53:59 -0400</PostedAt>
<EditAt>Tue, 28 Sep 2010 12:53:59 -0400</EditAt>
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<NewsItem contentIssues="false" id="2314" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2314">
<Title>Instructor Display of Bb Menus Using Firefox Now Fixed</Title>
<Body>
<![CDATA[
    <div class="html-content"><img alt="firefox_bb_bad_still.png" src="http://www.umbc.edu/blogs/oit-news/firefox_bb_bad_still.png" width="175" style="max-width: 100%; height: auto;">Yesterday, DoIT began receiving reports from instructors that their course menus were  obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which identified the source of the problem (a missing or corrupt icon image, perhaps a result following the Service Pack 2 upgrade last Friday night during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_down_13.html" rel="nofollow external" class="bo">scheduled maintenance</a> window), and implemented the solution this morning. 
    
    To clarify, DoIT always tests Blackboard upgrades, service packs and hot fixes before implementing in production. We did not see this issue on our Bb test environment, and do not know why the issue manifested itself yesterday (four days after the SP2 implementation). We are working with Blackboard to confirm the cause of the missing image file, but for now the issue appears to be resolved.</div>
]]>
</Body>
<Summary>Yesterday, DoIT began receiving reports from instructors that their course menus were  obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/09/instructor_disp.html</Website>
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<PostedAt>Wed, 01 Sep 2010 11:11:26 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2309" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2309">
<Title>Performance of myUMBC on Tuesday, August 31, 2010</Title>
<Body>
<![CDATA[
    <div class="html-content">Today, <em>m</em>yUMBC users have been experiencing authentication errors and slowness. Initially, the typical message was a “shibboleth listener error.” We believe we have identified the cause of the authentication error and implemented a fix, which we are continuing to monitor.
    
    In addition, we know there are ongoing issues with slow page loads. DoIT staff are working late to change a few system parameters, and will be monitoring performance of the <em>my</em>UMBC environment tonight and tomorrow.
    
    In the meantime, you can login directly to most of the services that you typically see in <em>my</em>UMBC. To make this easier, the DoIT web site now has a <a href="http://www.umbc.edu/doit/myumbc.html" rel="nofollow external" class="bo">link to a temporary web page with direct links to many of the various campus services</a>.</div>
]]>
</Body>
<Summary>Today, myUMBC users have been experiencing authentication errors and slowness. Initially, the typical message was a “shibboleth listener error.” We believe we have identified the cause of the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/performance_of.html</Website>
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<PostedAt>Tue, 31 Aug 2010 18:34:04 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2288" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2288">
<Title>Sign Up For Google@UMBC Today!</Title>
<Body>
<![CDATA[
    <div class="html-content">If you are ready to experience an entirely new collaborative experience then Google@UMBC is right for you. If you are interested in signing up or just want to know more then <a href="https://sites.google.com/a/umbc.edu/gmail-migration/home/google-sign-up-steps" rel="nofollow external" class="bo"><strong>please visit UMBC's support site</strong></a> hosted using Google Sites.
    
    
    <strong>Previous Google Post</strong>
    <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/google_apps_is.html" rel="nofollow external" class="bo">http://www.umbc.edu/blogs/oit-news/archives/2010/08/google_apps_is.html</a></div>
]]>
</Body>
<Summary>If you are ready to experience an entirely new collaborative experience then Google@UMBC is right for you. If you are interested in signing up or just want to know more then please visit UMBC's...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/sign_up_for_goo.html</Website>
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<PostedAt>Mon, 30 Aug 2010 02:16:06 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2278" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2278">
<Title>Updated REX Reports</Title>
<Tagline>Student Group filter added to some reports</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Student Group filters have been added to the Admitted Students by Plan 
    (Ugrad), Advising and Registration Status by Plan, and Student 
    Enrollment by Plan reports which are located in the Administrative 
    Reports section of myUMBC.  These filters will allow you to narrow down 
    the population on the reports by the selected student group(s).  In 
    order to select student groups for reporting, you must select 'Yes' at 
    the 'Filter by Student Group?' prompt, and then select the desired 
    student group(s) from the 'Student Group' prompt.<br>
    <br>
    Additionally, the plan heading separators and totals have been removed 
    from the reports.  This will allow for easier sorting when the reports 
    are exported to Excel.  Note that on the Advising and Registration 
    Status by Plan report, the totals at the end of the report will now 
    print on a separate sheet when exported to Excel.  If the report is 
    filtered by student groups, the totals will reflect those students who 
    are selected for the report, not the entire population for the selected 
    plan(s).</div>
]]>
</Body>
<Summary>Student Group filters have been added to the Admitted Students by Plan  (Ugrad), Advising and Registration Status by Plan, and Student  Enrollment by Plan reports which are located in the...</Summary>
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<Sponsor>Report Exchange (REX)</Sponsor>
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<PostedAt>Sat, 28 Aug 2010 22:32:49 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2275" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2275">
<Title>New REX report</Title>
<Tagline>Graduation Application Status report added</Tagline>
<Body>
<![CDATA[
    <div class="html-content">A new report, Graduation Application Status, has been added to the Student Administration Reports in myUMBC.  This report provides a list of students by graduation application status.<br><br></div>
]]>
</Body>
<Summary>A new report, Graduation Application Status, has been added to the Student Administration Reports in myUMBC.  This report provides a list of students by graduation application status.</Summary>
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<PostedAt>Sat, 28 Aug 2010 13:55:02 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2264" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2264">
<Title>How New Employees/Instructors Get Access to Bb Courses</Title>
<Body>
<![CDATA[
    <div class="html-content">As <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/fall_bb_course.html" rel="nofollow external" class="bo">announced</a> earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a named instructor of record has been added to the Schedule of Classes. In order for this process to work, department scheduling coordinators, the Registrar's Office and the new employee each need to complete specific steps (described below):</div>
]]>
</Body>
<Summary>As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html</Website>
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<PostedAt>Thu, 26 Aug 2010 16:11:47 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2298" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2298">
<Title>How New Employees/Instructors Get Access to Bb Courses</Title>
<Body>
<![CDATA[
    <div class="html-content">As <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/fall_bb_course.html" rel="nofollow external" class="bo">announced</a> earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a named instructor of record has been added to the Schedule of Classes. In order for this process to work, department scheduling coordinators, Human Resources, the Registrar's Office and the new employee each need to complete specific steps (described or <a href="http://www.umbc.edu/blogs/oit-news/ExistingFacultyHireProcess.png" rel="nofollow external" class="bo">illustrated</a> below):</div>
]]>
</Body>
<Summary>As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe.html</Website>
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<PostedAt>Thu, 26 Aug 2010 16:11:47 -0400</PostedAt>
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<NewsItem contentIssues="false" id="2244" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/2244">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 8/27...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/27 to 1 am Sat. 8/28The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance </a> starting this Friday, August 27, at 10 p.m.</div>
]]>
</Body>
<Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/27 to 1 am Sat. 8/28The UMBC Blackboard server will be down for three hours of scheduled maintenance  starting this Friday, August 27,...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_down_13.html</Website>
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