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<NewsItem contentIssues="true" id="27516" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/27516">
<Title>Box.com Has Arrived At UMBC!</Title>
<Tagline>A new, flexible, high-capacity storage solution for UMBC.</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p>We are living in a world where people work from multiple devices — phone, laptop, and computer – and need access to their files anywhere and anytime. UMBC’s active directory (AD) system serves the campus well but it doesn’t provide the level of flexibility for mobile devices and off-campus access that people need.</p><p>The higher education community, through an initiative by Internet2, has worked with a company named <a href="http://umbc.box.com" rel="nofollow external" class="bo">Box.com</a> to provide a service that we believe will meet our needs and is secure. <span>Box is an online file sharing system that you can access from multiple devices. Box also allows you to share your files and folders with others easily.</span></p><div><span>DoIT signed an agreement and launched <a href="http://umbc.box.com" rel="nofollow external" class="bo">Box.com</a> in late September, after integrating our single-signon.</span></div><div><span><br></span></div><p>Students, faculty, and staff will now be allowed to have web-based storage that they can use their myUMBC login to access. Files can be easily shared with others on campus and off-campus. You can even send a user a “URL” that allows someone that doesn’t have the <a href="http://umbc.box.com" rel="nofollow external" class="bo">Box.com</a> service to access the file.</p><p>One of the nice features of <a href="http://umbc.box.com" rel="nofollow external" class="bo">Box.com</a> is that is has great support for collaboration. It integrates well with Google Docs and we feel that faculty research groups will love the flexibility this provides in sharing data with other members of their research team.</p><p>DoIT will be rolling out this service with a limited launch to departments, faculty and staff that want to be early adopters, after which we will make this service available to everyone, including students. </p><p>During the spring we will also identify departments that need more flexibility for shared file storage than AD provides and transition them over to the <a href="http://umbc.box.com" rel="nofollow external" class="bo">Box.com</a> offering.</p><p><span>You can access Box by going to <a href="http://umbc.box.com" rel="nofollow external" class="bo">box.umbc.edu</a>.</span></p></div>
]]>
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<Summary>We are living in a world where people work from multiple devices — phone, laptop, and computer – and need access to their files anywhere and anytime. UMBC’s active directory (AD) system serves the...</Summary>
<Website>https://wiki.umbc.edu/display/faq/Box+at+UMBC</Website>
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<Tag>box-com</Tag>
<Tag>file</Tag>
<Tag>sharing</Tag>
<Tag>technology</Tag>
<Tag>umbc</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 10 Apr 2013 15:13:39 -0400</PostedAt>
<EditAt>Wed, 10 Apr 2013 15:35:43 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="27264" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/27264">
<Title>Known Issue: Bb Slowness on 4/4 Due to App Server Failure</Title>
<Body>
<![CDATA[
    <div class="html-content"><a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> received reports from several campus users of slowness in the UMBC <a href="http://blackboard.umbc.edu" rel="nofollow external" class="bo">Blackboard (Bb) production system</a> on Thursday evening, April 4. Upon investigation <a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> staff found that one of three Bb application servers had failed, and has subsequently been restarted. Campus users who were logged in to that particular server early Thursday evening (approximately 6:30 - 8 pm) may have experienced either slow loading of pages, or a lack of responsiveness.  <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">Emptying the browser cache</a> and then closing and restarting the browser should solve any issues.  <a href="http://doit.umbc.edu" rel="nofollow external" class="bo">DoIT</a> staff are actively working with <a href="http://blackboard.com" rel="nofollow external" class="bo">Blackboard, Inc.</a> to troubleshoot the cause of the failure.<br></div>
]]>
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<Summary>DoIT received reports from several campus users of slowness in the UMBC Blackboard (Bb) production system on Thursday evening, April 4. Upon investigation DoIT staff found that one of three Bb...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/news/27264</Website>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Fri, 05 Apr 2013 09:11:55 -0400</PostedAt>
<EditAt>Thu, 18 Apr 2013 22:24:09 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="27263" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/27263">
<Title>May 1: FA2013 Lab &amp; Lecture Hall Software Requests Deadline</Title>
<Tagline>Need that certain something installed?</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for <strong>Fall 2013</strong> must be received by <strong>Wednesday, May 1</strong>. For <strong>Spring 2014</strong>, the lab &amp; lecture hall software "image" deadline is <strong>Tuesday, October 1</strong>. All software requests must be made each semester (they do not carry over from semester to semester).</div><div><ul><li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=26281680" rel="nofollow external" class="bo">Software currently installed in PC labs</a></li><li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31197095" rel="nofollow external" class="bo">Software currently installed in Mac labs</a></li><li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31197124" rel="nofollow external" class="bo">Software currently installed in Linux labs</a></li></ul></div><div>To be added to the lab &amp; lecture hall image, DoIT must have the following:</div><div><ul><li>Proof of purchase/licenses</li><li>Media and software installation instructions</li></ul></div><div>Please submit an <a href="https://wiki.umbc.edu/x/U4Ac" rel="nofollow external" class="bo">RT ticket</a> containing the required information or contact 410.455.3838 and a Technology Support Center (TSC) staff member will assist you. If the request is not received by the deadline, there is no guarantee the requested software will be made available.</div><div><br></div><div>For an instructor-only demo of software, please use a laptop. If you don't have a laptop, you can reserve and pick up one at AV Services (020 ENGR Bldg).</div><div><br></div><div>If you need software installed on the lab image for a one-time purpose (for example, a 2-day workshop in which all users need access to the software), the <a href="https://wiki.umbc.edu/x/U4Ac" rel="nofollow external" class="bo">request</a> should be submitted no less than six (6) weeks prior to the first lab reservation for that class. The software will be removed once you are done.</div><div><br></div><div>An e-mail confirmation of the RT ticket will be sent to the requester once the software is installed, typically 1-2 week(s) before the first use of the software; faculty/instructors need to then test the software to ensure everything is working as expected for class. Support for the software is the responsibility of the instructor or department who requested that the software be installed.</div><div><br></div><div>Again, proof of purchase and/or license must be provided for as many copies as will be needed for the students in the class. We cannot install software without appropriate proof of licensing.</div><div><br></div><div>Although DoIT will make a reasonable effort to get all software packages to work, we can not guarantee that they will. Some packages may not function because of the network, computer hardware, and lab setup. DoIT cannot be held responsible for software that does not work by class time. </div><div><br></div><div><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=29853446" rel="nofollow external" class="bo">Additional information on this process can be found here.</a></div><div><br></div><div>Please contact the TSC at 410.455.3838 if you have any additional questions.</div></div>
]]>
</Body>
<Summary>In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2013 must be received by Wednesday, May 1. For...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=29853446</Website>
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<Tag>computer</Tag>
<Tag>halls</Tag>
<Tag>labs</Tag>
<Tag>lecture</Tag>
<Tag>software</Tag>
<Tag>technology</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 05 Apr 2013 09:07:24 -0400</PostedAt>
<EditAt>Fri, 05 Apr 2013 09:39:01 -0400</EditAt>
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<NewsItem contentIssues="false" id="26345" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26345">
<Title>Blackboard Down for Maintenance 10 pm 3/22 to 1 am 3/23</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a>
     and is necessary for DoIT staff to perform maintenance on the system. We 
    appreciate your patience and apologize for any inconvenience that this 
    down time may cause.</div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the regularly scheduled maintenance window  and is necessary for DoIT staff to...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Fri, 22 Mar 2013 11:41:48 -0400</PostedAt>
<EditAt>Mon, 25 Mar 2013 09:17:24 -0400</EditAt>
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<NewsItem contentIssues="false" id="26262" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26262">
<Title>Reminder: REX downtime today</Title>
<Body>
<![CDATA[
    <div class="html-content"><pre>Just a reminder that REX will be down today, Thursday, March 21, from 2 pm until Friday, March 22 at 8:30 am for system maintenance.  We will send out another email when REX is available.  This does not affect the Financial reports (T-REX).<br><br>Please let me know if you have any questions.<br><br>Kevin<br><br></pre></div>
]]>
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<Summary>Just a reminder that REX will be down today, Thursday, March 21, from 2 pm until Friday, March 22 at 8:30 am for system maintenance.  We will send out another email when REX is available.  This...</Summary>
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<NewsItem contentIssues="false" id="26212" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26212">
<Title>New REX report available - Application Trends by Plan</Title>
<Body>
<![CDATA[
    <div class="html-content">This new report provides Applied, Admitted, Confirmed, and Enrolled 
    counts for the selected term as of the selected date, as well as the two
     previous terms for comparison purposes.  Counts are provided by 
    Reporting College, which can be expanded to see counts by plan.  This 
    report is useful in assessing and gauging any potential shifts (increase
     or decrease) in new enrollments which can be useful for a variety of 
    planning purposes (i.e. course scheduling, advising, etc.).  The report 
    can be accessed by going to rex.umbc.edu, clicking on '<em>Guided Reports</em>', then clicking on the '<em>Admissions</em>' folder. </div>
]]>
</Body>
<Summary>This new report provides Applied, Admitted, Confirmed, and Enrolled  counts for the selected term as of the selected date, as well as the two  previous terms for comparison purposes.  Counts are...</Summary>
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<NewsItem contentIssues="true" id="26071" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26071">
<Title>UMBC To Discontinue Five Legacy Email Domains</Title>
<Tagline>April 4 - Legacy Email Delivery Will Be Stopped</Tagline>
<Body>
<![CDATA[
    <div class="html-content">UMBC will <strong>discontinue delivery of email</strong> sent to five legacy email domains <strong>beginning April 4, 2013</strong>. During the past two months there has been an increase in spam to the campus. Analysis of the mail logs has shown that much of this increase can be attributed to mail being sent to and from legacy email domains (see below) that are no longer used.<br><br><strong>NOTE:</strong> Only the email domains below will be affected by this change. Email sent to <a href="mailto:username@umbc.edu">username@umbc.edu</a> and previously exempted email domains will remain unaffected.<br><br><strong>Legacy Email Domains to Be Discontinued on April 4, 2013</strong><br><br><ul><li>    Username<strong>@gl.umbc.edu</strong></li><li>    Username<strong>@umbc2.umbc.edu</strong></li><li>    Username<strong>@umbc7.umbc.edu</strong></li><li>    Username<strong>@research.umbc.edu</strong></li><li>    Username<strong>@smtp.umbc.edu</strong></li></ul>In some situations these legacy email domains may have been published thus making continued delivery important to an individual. If you would like to continue delivery of one or more of these legacy email domains please submit a ticket requesting your email be exempted from the changes going into effect on April 4, 2013.<br><br>If you would like to request continued delivery to one or more of the five legacy email domains please submit an RT (Request Tracker) ticket via <strong><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a></strong> or contact UMBC’s Technology Support Center at 410.455.3838.<br><br></div>
]]>
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<Summary>UMBC will discontinue delivery of email sent to five legacy email domains beginning April 4, 2013. During the past two months there has been an increase in spam to the campus. Analysis of the mail...</Summary>
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<NewsItem contentIssues="false" id="26035" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26035">
<Title>Kerberos Upgrade</Title>
<Tagline>Kerberos upgrade Wednesday March 20th, 8:30am to 11am</Tagline>
<Body>
<![CDATA[
    <div class="html-content">On <strong>Wednesday March 20th</strong> starting at <strong>8:30am</strong> DoIT will be upgrading our Kerberos environment.  This upgrade is being done to achieve audit compliance as well as overhaul an old system.  The outage window will last from <strong>8:30am until 11am on Wednesday March 20th</strong>.  During this outage window both account creations and password changes will be offline but both services will resume once the upgrade is complete.  In the last 30 minutes of the upgrade, 10:30am to 11am, several services will be unavailable to the campus community.<br><br><u><strong>Those services are:</strong></u><br><ul><li>GL Server Logins</li><li>Linux Lab Image Logins</li><li>AFS Logins</li><li>Anyone who has not migrated their email to Google (Users still on Cyrus)</li><li>Account Creations</li><li>Password Changes</li></ul><br>It is important to note that anyone who has migrated their mail to Google will not experience any disruption during this upgrade.  All of the services listed above will be available for campus use until 10:30am on <strong>Wednesday March 20th</strong> and will be available again at 11am on <strong>Wednesday March 20th</strong> once the upgrade has been completed.  If you have any questions or concerns, please contact the Technology Support Center at x53838.  We apologize for any inconvenience this may cause and wish everyone a good spring break.<br><br><br><u><strong>TimeLine</strong></u><br><br><strong>Services Offline at 8:30am</strong><br><ul><li>Account Creations</li><li>Password Changes</li></ul><br><strong>Additional Services Offline at 10:30am</strong><br><ul><li>GL Server Logins</li><li>Linux Lab Image Logins</li><li>AFS Logins</li><li>Anyone who has not migrated their email to Google (Users still on Cyrus)</li></ul><br><strong>All services will be restored by 11am</strong><br><br><br></div>
]]>
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<Summary>On Wednesday March 20th starting at 8:30am DoIT will be upgrading our Kerberos environment.  This upgrade is being done to achieve audit compliance as well as overhaul an old system.  The outage...</Summary>
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<NewsItem contentIssues="false" id="25878" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/25878">
<Title>Mathematica and Wolfram Pro Training, April 9th 2:30-3:45</Title>
<Tagline>Using Mathematica for Teaching &amp; Research</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span>Teaching &amp; Research with Mathematica 9 and Wolfram|Alpha Pro</span><br><span>Tuesday, April 9, 2013</span><br><span>2:30-3:45pm, including Q&amp;A</span><br><span>Rm. 401, Math/Psyc Building, UMBC</span><br><br><span>This talk illustrates capabilities in Mathematica 9 that are directly</span><br><span>applicable for use in teaching and research on campus. Topics include:</span><br><br><span>* Free-form linguistic input &amp; predictive interface features</span><br><span>* 2D and 3D visualization</span><br><span>* Dynamic interactivity &amp; On-demand scientific data</span><br><span>* Example-driven course materials</span><br><span>* Symbolic interface construction</span><br><span>* Statistics &amp; Data anaylsis</span><br><span>* Digital Image Processing, Parallelization, and Control Systems</span><br><span>functionality</span><br><br><span>Our brand-new Wolfram|Alpha Pro website will be featured, as well. You will</span><br><span>see the following Wolfram|Alpha Pro capabilities:</span><br><br><span>* built-in CDF interactivity</span><br><span>* automatic creation of interactive models</span><br><span>* ability to upload data (spreadsheets, data, text) for instant and thorough</span><br><span>analysis</span><br><span>* step-by-step solution guide to many problems</span><br><span>* specialized keyboard for mathematical and scientific symbols</span><br><span>* export results to over 60 formats</span><br><br><span>Current users will benefit from seeing the many improvements and new</span><br><span>features of Mathematica 9...</span><br><a href="http://www.wolfram.com/mathematica/new-in-9/" rel="nofollow external" class="bo">http://www.wolfram.com/mathematica/new-in-9/</a><br><span>...as well as Wolfram|Alpha Pro...</span><br><a href="http://www.wolframalpha.com/pro" rel="nofollow external" class="bo">http://www.wolframalpha.com/pro</a><br><span>...but prior knowledge of Mathematica is not required.</span></div>
]]>
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<Summary>Teaching &amp; Research with Mathematica 9 and Wolfram|Alpha Pro Tuesday, April 9, 2013 2:30-3:45pm, including Q&amp;A Rm. 401, Math/Psyc Building, UMBC  This talk illustrates capabilities in...</Summary>
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<NewsItem contentIssues="false" id="25874" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/25874">
<Title>Userpages Downtime</Title>
<Tagline>Userpages will be down from 9am to 12pm on March 16th</Tagline>
<Body>
<![CDATA[
    <div class="html-content">The UMBC userpages web server will be taken down for system maintenance on Saturday, March 16 at 9am.  This downtime is expected to be completed in 3 hours.  During this time, any web page hosted via userpages.umbc.edu will not be accessible. This downtime will only affect personal web pages that are served out of your personal AFS directory.  <br><br>Important Note: Departmental webpages and main campus web pages will NOT be affected.  These will remain online.<br><br>Please contact the TSC at x53838 with questions or any issues you experience after the maintenance. <br></div>
]]>
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<Summary>The UMBC userpages web server will be taken down for system maintenance on Saturday, March 16 at 9am.  This downtime is expected to be completed in 3 hours.  During this time, any web page hosted...</Summary>
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