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<Title>Upgrade to New Clicker Software is Required, Not Recommended</Title>
<Tagline>Existing Clickers and Receivers WILL work with New Software</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>As DoIT </span><a href="http://doit.umbc.edu/news/1/?id=34307" rel="nofollow external" class="bo"><span>announced previously</span></a><span>, the </span><span>Turning Technologies (TT) student response system software (a.k.a clickers) has been upgraded to version 5.2.1 this summer. </span><span> All current receivers and student clickers are compatible with the new software. However, only the new 5.2.1 version of the software is now installed on lecture hall computers, which had a “permissions” issue yesterday that has been fixed. In addition, only the new 5.2.1 version integrates with the Blackboard grade center. </span></p><br><p><span>As a result, we should have announced that the new software upgrade was </span><span>required</span><span> for all faculty, whether or not they use the TT software on a lecture hall or on their own laptops. We can't easily support multiple versions of software and use cases (LH computer vs. laptop). In addition, we should have sent this to the </span><a href="https://lists.umbc.edu/lists/info/clickers" rel="nofollow external" class="bo"><span>UMBC “clickers” email listerserve</span></a><span> that is manually updated with email addresses of faculty who require their students to buy clickers at the bookstore. In retrospect, this was an oversight on our part. We apologize and will try to improve our communication going forward.</span></p><br><p><span>Background</span></p><br><p><span>The new 5.2.1 TT software has been out for a year, but it was released too late for the start of the Fall 2012 semester. In addition, it included a new Mac version that didn't work with our UMBC authentication. By January 2013, the Mac authentication still did not work, so we did not push it out for the Spring 2013 semester. We also didn’t want to do so in the middle of the academic year. We worked on the authentication issue over the summer and announced the new software availability through our </span><a href="http://doit.umbc.edu/news/1/?id=34307" rel="nofollow external" class="bo"><span>update on 8/19</span></a><span>. </span></p><br><p><span>In addition to our own </span><a href="http://www.umbc.edu/clickers" rel="nofollow external" class="bo"><span><span>FAQ</span></span></a><span>, TT offers a </span><a href="http://www.turningtechnologies.com/pdf/special/TurningPoint5.2.1TrainingWebinars2.pdf" rel="nofollow external" class="bo"><span>webinar</span></a><span> on the new software, which has a different initial interface (or "splash screen"), but is essentially the same once you select the TP Anywhere option. Our TT rep has also offered to come to campus for training on the new software on Friday, September 13 (time &amp; location TBA). Finally, there are quite a few other resources we've added to our UMBC Clickers FAQ collection:</span></p><br><p><span>Recorded webinars:</span></p><ul><li><p><a href="https://turningtechnologies.webex.com/turningtechnologies/lsr.php?AT=pb&amp;SP=EC&amp;rID=61172687&amp;rKey=c02dbcfbb6cc16b3" rel="nofollow external" class="bo"><span>Anywhere Polling</span></a></p></li><li><p><a href="https://turningtechnologies.webex.com/turningtechnologies/lsr.php?AT=pb&amp;SP=EC&amp;rID=61182797&amp;rKey=4dece0f993aa3060" rel="nofollow external" class="bo"><span>PowerPoint Polling PC</span></a></p></li><li><p><a href="https://turningtechnologies.webex.com/turningtechnologies/lsr.php?AT=pb&amp;SP=EC&amp;rID=61191252&amp;rKey=1f77c11a832c7492" rel="nofollow external" class="bo"><span>Powerpoint Polling Mac</span></a></p></li></ul><p></p><p><span>Tutorials</span></p><p><a href="http://www.turningtechnologies.com/tutorials" rel="nofollow external" class="bo"><span>http://www.turningtechnologies.com/tutorials</span></a></p><p></p><p><span>Training Documents</span></p><p><a href="http://www.turningtechnologies.com/training-documents" rel="nofollow external" class="bo"><span>http://www.turningtechnologies.com/training-documents</span></a></p><br><p><span>If you have questions or need assistance, please visit the </span><a href="http://www.umbc.edu/clickers" rel="nofollow external" class="bo"><span>www.umbc.edu/clickers</span></a><span> FAQ collection or submit an RT (Request Tracker) support request on the myUMBC “Help” menu or directly at </span><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo"><span>my.umbc.edu/help</span></a><span>. </span></p></span><br></div>
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<Summary>As DoIT announced previously, the Turning Technologies (TT) student response system software (a.k.a clickers) has been upgraded to version 5.2.1 this summer.  All current receivers and student...</Summary>
<Website>http://www.umbc.edu/clickers</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 30 Aug 2013 15:00:52 -0400</PostedAt>
<EditAt>Fri, 30 Aug 2013 15:18:35 -0400</EditAt>
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<NewsItem contentIssues="true" id="34560" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34560">
<Title>Blackboard Down for Maintenance 10 pm 8/30 to 1 am 9/1</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 8/30 to 1 am Saturday 9/1.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause.<div><br></div><div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in. Step-by-step instructions are on <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/gIAc</a></div></div>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 8/30 to 1 am Saturday 9/1.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to perform...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/news/34560</Website>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Thu, 22 Aug 2013 15:08:34 -0400</PostedAt>
<EditAt>Mon, 30 Sep 2013 21:54:54 -0400</EditAt>
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<NewsItem contentIssues="false" id="34366" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34366">
<Title>LDAP, Kerberos and webadmin downtime changed to 8/23/2013</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>Hello all. </span><div><br></div><div>We've changed the date and time for this downtime.  On Friday, August 23rd starting at 2pm LDAP Master, Kerberos and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected during this downtime.  <div><br></div><div>The maintenance window will allow staff to apply needed security and application updates.  The outage window is expected to last two hours with services being restored by 4pm on Friday, August 23rd.  <div><br></div><div>During the outage window account creations will be queued and then processed upon restoration of services.  If you have any questions or concerns, please contact our Technology Support Center at x53838.</div><div><br></div><div>Thanks!</div></div></div></div>
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<Summary>Hello all.     We've changed the date and time for this downtime.  On Friday, August 23rd starting at 2pm LDAP Master, Kerberos and Webadmin will be taken down for system maintenance.  During this...</Summary>
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<PostedAt>Mon, 19 Aug 2013 11:12:52 -0400</PostedAt>
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<NewsItem contentIssues="false" id="34342" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34342">
<Title>UMBC Blackboard Update: FA2013</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>UMBC Blackboard Update is provided by the <a href="http://umbc.edu/doit" rel="nofollow external" class="bo">Division of Information Technology</a> for students, faculty and staff. If you have questions or need help, please consult the <a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>.  You can also contact the <a href="http://doit.umbc.edu/tsc" rel="nofollow external" class="bo">Technology Support Center</a> at 410.455.3838 or <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo">submit an RT (Request Tracker) ticket</a> via the <a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo">myUMBC Help Menu</a> or directly at <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</div><div><br></div><div><strong>HEADLINES</strong></div><div><br></div><div><ol><li><a href="http://doit.umbc.edu/news/?id=34308&amp;page=1" rel="nofollow external" class="bo">Fall 2013 Bb Course Shells Created on 7/16/13</a></li><li><a href="http://doit.umbc.edu/news/?id=32541" rel="nofollow external" class="bo">DoIT Announces F2F &amp; Virtual Bb Drop Ins for Q&amp;A</a></li><li><a href="http://doit.umbc.edu/news/?id=31498" rel="nofollow external" class="bo">Changes in Instructional Technology Support Staffing</a></li><li><a href="http://doit.umbc.edu/news/?id=34306&amp;page=1" rel="nofollow external" class="bo">Bb Courses Older than FA2007 Will Be Deleted 8/23/13</a></li><li><a href="http://doit.umbc.edu/news/?id=34302&amp;page=1" rel="nofollow external" class="bo">Bb to be Upgraded from January 8-10, 2014</a></li><li><a href="http://doit.umbc.edu/news/?id=34310&amp;page=1" rel="nofollow external" class="bo">Reminder of Regular Bb Maintenance Window</a></li><li><a href="http://doit.umbc.edu/news/?id=34307&amp;page=1" rel="nofollow external" class="bo">TurningPoint Anywhere "Clicker" Software Upgraded</a></li><li><a href="http://doit.umbc.edu/news/?id=34341" rel="nofollow external" class="bo">Scantron Test Scoring Service Moves to IMC in ACIV 219</a></li><li><a href="http://doit.umbc.edu/support/tips" rel="nofollow external" class="bo">FYI: Tips for Getting IT Support</a></li><li><a href="http://doit.umbc.edu/news/?id=34343" rel="nofollow external" class="bo">FYI: Educause Announces CFPs for 2014 Conferences</a></li></ol></div></div>
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<Summary>UMBC Blackboard Update is provided by the Division of Information Technology for students, faculty and staff. If you have questions or need help, please consult the Blackboard Help tab inside...</Summary>
<Website>http://www.umbc.edu/blackboard/help</Website>
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<PostedAt>Mon, 19 Aug 2013 00:31:17 -0400</PostedAt>
<EditAt>Wed, 26 Mar 2014 12:29:40 -0400</EditAt>
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<NewsItem contentIssues="false" id="34343" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34343">
<Title>FYI: Educause Announces CFPs for 2014 Conferences</Title>
<Tagline>ELI @ New Orleans (9/6/13) &amp; Connect @ Baltimore (11/13/13)</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Educause has recently announced the Call for Proposals (CFP) for two 2014 conferences:<div><br></div><div><ul><li>Educause Learning Initiative (ELI) Annual Meeting to be held in New Orleans, LA, February 3-5, 2014 (<a href="http://www.educause.edu/eli/events/eli-annual-meeting/call-proposals" rel="nofollow external" class="bo">CFP Deadline: 9/6/13</a>). Note: <a href="http://doit.umbc.edu/services/training/" rel="nofollow external" class="bo">UMBC is an institutional member of ELI</a>. </li><li>Educause Connect @ Baltimore, to be held April 30-May 2, 2014 (<a href="http://www.educause.edu/events/educause-connect-baltimore/call-proposals" rel="nofollow external" class="bo">CFP Deadline: 11/13/13</a>). Note: <a href="http://www.educause.edu/conferences-events/educause-connect" rel="nofollow external" class="bo">Educause Connect</a> will involve a new, highly interactive format. Connect @ Baltimore replaces the Mid-Atlantic Regional Conference (MARC).</li></ul></div></div>
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<Summary>Educause has recently announced the Call for Proposals (CFP) for two 2014 conferences:      Educause Learning Initiative (ELI) Annual Meeting to be held in New Orleans, LA, February 3-5, 2014 (CFP...</Summary>
<Website>http://www.educause.edu</Website>
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<PostedAt>Mon, 19 Aug 2013 00:24:22 -0400</PostedAt>
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<NewsItem contentIssues="false" id="34341" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34341">
<Title>Scantron Test Scoring Moves to IMC in ACIV B Wing, Room 219</Title>
<Tagline>After Hours "Drop Box" Remains in Engineering, Room 104</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Due to staffing reassignments within DoIT, the <a href="https://wiki.umbc.edu/x/EAGRAQ" rel="nofollow external" class="bo">Scantron test scoring process</a> has been moved to the <a href="http://doit.umbc.edu/support/tips/" rel="nofollow external" class="bo">International Media Center </a>(IMC) located in the B Wing of the ACIV Bldg., Room 219. For questions, please consult the <a href="https://wiki.umbc.edu/x/EAGRAQ" rel="nofollow external" class="bo">Scantron FAQ collection</a> or contact IMC Coordinator <span><strong>Joan Costello</strong> at 410-455-3685 or </span><a href="mailto:jcostello@umbc.edu" rel="nofollow external" class="bo">jcostello@umbc.edu</a><span>.</span><div><span><br></span></div><div><span><strong>Note</strong>: The IMC operates with one FT staff member. IMC students may receive exams, but not process or retrieve them. If Joan is not available or the IMC is <a href="http://doit.umbc.edu/services/instructional-technology/imc/update/" rel="nofollow external" class="bo">closed</a>, faculty or teaching assistants may drop off exams in the secure "after hours" drop box that remains in Engineering 104. However, given the distance between the IMC and Engineering 104, this drop box will ONLY be checked after receipt of an RT ticket indicating that exams have been dropped off there. To submit an RT ticket, visit <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</span></div><div><br></div><div><span><br></span></div></div>
]]>
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<Summary>Due to staffing reassignments within DoIT, the Scantron test scoring process has been moved to the International Media Center (IMC) located in the B Wing of the ACIV Bldg., Room 219. For...</Summary>
<Website>https://wiki.umbc.edu/x/EAGRAQ</Website>
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<PostedAt>Sun, 18 Aug 2013 23:29:00 -0400</PostedAt>
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<NewsItem contentIssues="false" id="34310" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34310">
<Title>Reminder of Regular Blackboard Maintenance Downtime Window</Title>
<Body>
<![CDATA[
    <div class="html-content">This is just a friendly reminder to the UMBC campus community of the <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">Blackboard weekly maintenance schedule</a> window from Friday 10 pm to Saturday 1 am. Although this maintenance window is not always utilized, DoIT Staff will now be regularly implementing server updates on the last Friday of each month. Reminder notices about the downtime will be posted several days in advance. Blackboard instructors should take note of the weekly maintenance window, and as a general rule, refrain from assigning any work that is due on Blackboard during this time. Similarly students should understand that Blackboard may be unavailable each week from Friday 10 pm - Saturday 1 am.  </div>
]]>
</Body>
<Summary>This is just a friendly reminder to the UMBC campus community of the Blackboard weekly maintenance schedule window from Friday 10 pm to Saturday 1 am. Although this maintenance window is not...</Summary>
<Website>http://www.umbc.edu/blackboard/help</Website>
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<Tag>blackboard</Tag>
<Tag>downtime</Tag>
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<PostedAt>Fri, 16 Aug 2013 15:26:17 -0400</PostedAt>
<EditAt>Mon, 19 Aug 2013 01:17:50 -0400</EditAt>
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<NewsItem contentIssues="true" id="34308" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34308">
<Title>Fall 2013 Bb Course Shells Created 7/16/13</Title>
<Body>
<![CDATA[
    <div class="html-content">Bb course shells for FA 2013 were created on July 16, and will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, or discussion) listed in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there was an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a>listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update hourly. If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved. Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://www.umbc.edu/doit/blackboard/requestbbshell.html" rel="nofollow external" class="bo">new course request</a>or <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">submit an RT ticket</a> with your request. As a reminder, all Bb course shells are initially unavailable to students until the instructor <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867862" rel="nofollow external" class="bo">makes it available</a></div>
]]>
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<Summary>Bb course shells for FA 2013 were created on July 16, and will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, or discussion) listed in the UMBC...</Summary>
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<PostedAt>Fri, 16 Aug 2013 15:19:15 -0400</PostedAt>
<EditAt>Fri, 16 Aug 2013 15:33:43 -0400</EditAt>
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<NewsItem contentIssues="false" id="34307" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34307">
<Title>TurningPoint Anywhere Software Upgrade</Title>
<Body>
<![CDATA[
    <div class="html-content">Turning Technologies’ student response system (a.k.a clickers) has been upgraded to version 5.2.1 this summer. Since the upgrade, the new version offers better overall integration with UMBC’s Blackboard system. Additionally, the latest software includes a number of enhancements from the previous version and is now available for <a href="http://umbc.edu/go/software" rel="nofollow external" class="bo">download</a>. Please reference the <a href="http://www.umbc.edu/clickers" rel="nofollow external" class="bo">UMBC FAQ</a>  for further information.</div>
]]>
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<Summary>Turning Technologies’ student response system (a.k.a clickers) has been upgraded to version 5.2.1 this summer. Since the upgrade, the new version offers better overall integration with UMBC’s...</Summary>
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<PostedAt>Fri, 16 Aug 2013 15:15:53 -0400</PostedAt>
<EditAt>Fri, 16 Aug 2013 20:18:38 -0400</EditAt>
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<NewsItem contentIssues="false" id="34306" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/34306">
<Title>Bb Courses Older Than FA2007 Will Be Deleted on 8/23/13</Title>
<Body>
<![CDATA[
    <div class="html-content"><div><p>In accordance with the <a href="http://www.umbc.edu/blogs/oit-news/archives/2009/05/faculty_senate.html" rel="nofollow external" class="bo">Blackboard Course Retention Policy</a>, all Blackboard courses <strong><em>older than  </em></strong><strong>Fall 2007</strong> will be deleted. DoIT has scheduled this removal for Friday, August 23, 2013. <br></p><p>Instructors are encouraged to <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=24477807" rel="nofollow external" class="bo">download and keep a copy of the Grade Center</a> for any affected courses. Instructors may also <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=22708244" rel="nofollow external" class="bo">archive an entire course</a>, and keep a local copy for their records. Be aware though that only DoIT system administrators can "restore" an archived course on the <a href="http://blackboard.umbc.edu" rel="nofollow external" class="bo">UMBC Blackboard production server.</a></p></div></div>
]]>
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<Summary>In accordance with the Blackboard Course Retention Policy, all Blackboard courses older than  Fall 2007 will be deleted. DoIT has scheduled this removal for Friday, August 23, 2013.    Instructors...</Summary>
<Website>http://www.umbc.edu/blackboard/help</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 16 Aug 2013 15:09:54 -0400</PostedAt>
<EditAt>Sun, 18 Aug 2013 22:52:01 -0400</EditAt>
</NewsItem>

</News>
