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<NewsItem contentIssues="true" id="53398" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53398">
<Title>Drop-in Support Available for UMBC Faculty</Title>
<Tagline>Get Support Using Technology in Your Course(s)</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><em>Have questions about Blackboard, Clickers or other<a href="https://docs.google.com/a/umbc.edu/document/d/14bfc9cbMd_gPgx4oUQ0ogeaEpJo8nefUMsHt8RFJVVY/edit?usp=sharing" rel="nofollow external" class="bo"> supported instructional technologies?  </a></em><br><br>Then please join us on <strong>Mondays</strong> during free hour (12pm-1pm) in <strong>ENG 025</strong> for drop-in support. The Instructional Technology Team will be on hand to answer your questions about using technology in your course(s). Drop-ins will begin on <strong>Monday, August 23</strong> and end on <strong>Monday, December 7</strong> (no drop-ins November 30). These dates are subject to change based on attendance. Drop-ins can also be accessed virtually by joining our <a href="https://us.bbcollab.com/collab/ui/session/guest/F269055EA880213A3C97BFDC208352F1" rel="nofollow external" class="bo">Blackboard Collaborate room</a>.  <br><br>Don't forget to also check out our <a href="http://my.umbc.edu/groups/doit/posts/53021" rel="nofollow external" class="bo">list of scheduled workshop</a> opportunities. <br><br>If you have any questions or concerns, please feel free to contact the Instructional Technology team at <strong><a href="mailto:instructionaltechnology@umbc.edu">instructionaltechnology@umbc.edu</a></strong>.<br><br>See you there! <br></div>
]]>
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<Summary>Have questions about Blackboard, Clickers or other supported instructional technologies?    Then please join us on Mondays during free hour (12pm-1pm) in ENG 025 for drop-in support. The...</Summary>
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<PostedAt>Tue, 18 Aug 2015 08:11:55 -0400</PostedAt>
<EditAt>Tue, 08 Sep 2015 08:35:39 -0400</EditAt>
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<NewsItem contentIssues="true" id="53386" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53386">
<Title>Staff Changes in DoIT New Media Studio</Title>
<Tagline>Ferrera Leaving as Acting Manager, Roddy Stepping Up</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Late last month, <strong>Christine Ferrera</strong> announced she would be stepping down on August 28 as a video producer and Acting Manager of DoIT’s <a href="http://studio.umbc.edu" rel="nofollow external" class="bo">New Media Studio</a> (NMS). In addition to working in the Studio for the past seven years, first as an MFA grad assistant, and then full time upon her graduation in 2010, Christine is a talented <a href="http://christineferrera.com/about" rel="nofollow external" class="bo">performance artist</a>, author and stand-up comic, which she wants to pursue full time. During this transition we’ll continue to consult with Christine on a part-time basis, but also wish her the best in all her pursuits.<br><br>Reflecting on her time at UMBC, Christine highlights her work with <a href="http://stories.umbc.edu" rel="nofollow external" class="bo">Digital Storytelling</a> on-campus. “Specifically, I've enjoyed working with Bill [Shewridge] on projects such as, the Sparrow's Point Steel Workers documentary (<a href="http://www.umbc.edu/blogs/digitalstories/2013/05/mill_stories_sparrows_point_st.html" rel="nofollow external" class="bo">Mill Stories</a>) and working with retirees through the Erickson School of Aging Studies,” says Christine, who also enjoyed teaching Digital Stories in collaboration with MCS, Public History and the Linehan Artist Scholars program. “The best part about my experience over the past 5 years has been working with such a vast array of departments and people on campus, from HR to Athletics.”<br><br>
    In the interim, <strong>Dustin Roddy</strong>, another video producer in the Studio, will be handling coordination of Studio projects on a temporary basis. Like Christine, Dustin has worked on several UMBC Digital Storytelling projects, first as a student for one year, and since his 2014 graduation from UMBC, with majors in Media &amp; Communications Studies and American Studies. In addition to his work at UMBC, Dustin has freelanced as a camera operator for a number of extreme sports events broadcast online and for national sports networks, and worked as a supervisor for Vans outdoor apparel. For more information, contact Dustin at <a href="mailto:drod2@umbc.edu">drod2@umbc.edu</a> or 5-3214.
    <img src="http://my.umbc.edu/groups/doit/posts/53386/attachments/17795" width="250" style="max-width: 100%; height: auto;"><div><br></div></div>
]]>
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<Summary>Late last month, Christine Ferrera announced she would be stepping down on August 28 as a video producer and Acting Manager of DoIT’s New Media Studio (NMS). In addition to working in the Studio...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Mon, 17 Aug 2015 16:14:23 -0400</PostedAt>
<EditAt>Thu, 20 Aug 2015 23:18:54 -0400</EditAt>
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<NewsItem contentIssues="true" id="53195" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53195">
<Title>Recommended Technology</Title>
<Tagline>The Blackboard Grade Center</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p><span>Students love instructor feedback and want to know how they are performing in their courses. With the start of the new academic year quickly approaching, why not try something new in your courses? <br></span></p><p><span>The</span><span> Grade Cente</span><span>r is the instructor’s central hub for keeping track of student assignments to grade, reviewing submitted assessments, and tracking student performance. Whenever a graded items, such as an assignment or assessments, is created in a Bb course, the system will automatically create a column in the </span><span>Grade Center</span><span>. </span></p><span>Save time and paper by requiring students to submit assignments through Blackboard. Then use the </span><a href="https://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Instructor/000_Product_Updates/Inline_Grading_Building_Block" rel="nofollow external" class="bo"><span>Inline Grading tool</span></a><span> to embed feedback. Describe expectations and standardize the evaluation process with </span><a href="https://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Instructor/120_Student_Performance/040_Rubrics" rel="nofollow external" class="bo"><span>Rubrics</span></a><span>.</span><br><p><span><br>Instructors can customize many </span><span>Grade Center</span><span> features, such as grading schemas (points/percentages converted to letter grades), categories (labs, projects), color coding (e.g., red to indicate at risk) and other important column information. The </span><span>Grade Center </span><span>also works well with many other areas of Blackboard including the </span><a href="http://ondemand.blackboard.com/r91/movies/bb91_evaluation_retention_center.htm" rel="nofollow external" class="bo"><span>Retention Center</span></a><span>.  </span></p><span>To learn more about the </span><span>Grade Center: </span><ul><li><p><span>please visit our </span><a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo"><span>Blackboard FAQ page</span></a></p></li><li><p><span>open </span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>an RT ticket</span></a><span> for any technical issues</span></p></li><li><p><span>view the schedule of training workshops at the </span><a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo"><span>DoIT group page</span></a></p></li></ul><ul><li><a href="mailto:instructionaltechnology@umbc.edu" rel="nofollow external" class="bo"><span>contact</span></a><span> the Instructional Technology Team with any suggestions or concerns</span></li></ul></div>
]]>
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<Summary>Students love instructor feedback and want to know how they are performing in their courses. With the start of the new academic year quickly approaching, why not try something new in your courses?...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Mon, 10 Aug 2015 14:03:19 -0400</PostedAt>
<EditAt>Tue, 11 Aug 2015 14:10:30 -0400</EditAt>
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<NewsItem contentIssues="true" id="53167" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53167">
<Title>Qwickly Simplifies Faculty Tasks Within Blackboard</Title>
<Tagline>Streamline Course Availability &amp; Announcement Postings</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p><span><a href="http://www.goqwickly.com/" rel="nofollow external" class="bo">Qwickly</a> is new tool deployed to faculty in Blackboard during the summer. It</span><span> was designed to dramatically simplify the workflow of common tasks frequently performed by faculty.</span></p><p><span>One great example is the Make Course Available Tool. Consider the current multi-step workflow to make a course available in Blackboard: </span></p><ol><li><span>Go into the course</span></li><li><span>Open the Control Panel</span></li><li><span>Expand the Properties menu</span></li><li><span>Change the value of Make Course Available to Yes</span></li><li><span>Submit the form</span></li><li><span>Repeat for each course</span></li></ol><span>Qwickly takes this repetitive task and provides instructors with a fast way to make courses available with just 2 clicks! </span><span>Qwickly also supports:</span><div><ul><li><span>Sending emails to all or some courses at one time</span></li><li><span>Posting announcements to all or some courses at one time</span></li><li><span>Reviewing which courses have items that need </span><span>grading</span></li></ul><div>To access Qwickly, log into Blackboard and click on the My Blackboard tab. The Qwickly panel is available on the left side of the page. </div><div><br></div><div><br></div><div>These tools are restricted to faculty and TA roles and filtered to the current year (for example, SP2015, SU2015, and FA2015 semesters) for improved performance.</div><div><br></div><div><div>For more information about Qwickly:</div></div><div><ul><li><span>Review </span><a href="https://wiki.umbc.edu/x/QweYAw" rel="nofollow external" class="bo">the FAQ on using Qwickly</a></li><li><div><span><a href="http://my.umbc.edu/groups/doit/events?mode=upcoming&amp;amp;tag=qwickly" rel="nofollow external" class="bo">Attend training</a></span></div></li><li><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">Request support via RT</a></li></ul></div></div></div>
]]>
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<Summary>Qwickly is new tool deployed to faculty in Blackboard during the summer. It was designed to dramatically simplify the workflow of common tasks frequently performed by faculty.  One great example...</Summary>
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<PostedAt>Fri, 07 Aug 2015 14:15:25 -0400</PostedAt>
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<NewsItem contentIssues="true" id="51883" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/51883">
<Title>DoIT Technology Support Center To Be Closed Aug. 21 10-11:30</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>DoIT's Technology Support Center will be closed from <strong>10AM-11:30AM, Friday, August 21</strong> to allow our staff to attend our departmental staff meeting.</div><div><br></div><div>If you need assistance during this time, we encourage you to refer to our FAQ knowledgebase available at <a href="http://umbc.edu/faq" rel="nofollow external" class="bo">umbc.edu/faq</a> for answers to many frequent questions. If you require further assistance, we ask that you please submit a ticket online by going to <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</div></div>
]]>
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<Summary>DoIT's Technology Support Center will be closed from 10AM-11:30AM, Friday, August 21 to allow our staff to attend our departmental staff meeting.     If you need assistance during this time, we...</Summary>
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<NewsItem contentIssues="true" id="53141" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53141">
<Title>New UMBC App Now Available to Download for Android Devices</Title>
<Tagline>App features easier sign on, personalized content, and more</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>The Android version of the UMBC app is now available on the<a href="https://play.google.com/store/apps/details?id=com.mindgrub.umbc&amp;hl=en" rel="nofollow external" class="bo"> Google Play Store</a>. The app requires Android version 4.1 and up. There is no login required, as you can access all the features as a guest. If you do have an account, log in once to the UMBC app and from that point forward use a 4-digit pin to quickly log in later.</div><div><br></div><div>The design is slightly different in the Android version, Home, Search, Places, and Events are moved to the top but users should expect the same features found in the <a href="http://my.umbc.edu/groups/doit/posts/52769" rel="nofollow external" class="bo">iOS version</a> launched last month. If logged in, the UMBC app will feature content and resources tailored to you.</div><div><br></div><div>In the Home tab, users can browse both the myUMBC and UMBC mobile friendly site and quickly check for updates. Search has a built in QR code scanner and shows what you have used recently, what others are looking for and myUMBC favorites. </div><div><br></div><div><img src="http://my.umbc.edu/groups/doit/posts/53141/attachments/17508" style="max-width: 100%; height: auto;"> </div><div><br></div><div>Places will display office hours, maps, and upcoming events while Events will show you what is happening now and upcoming events on campus. Just like the iOS version, the app will be updated with more features in the future making it more robust.</div></div>
]]>
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<Summary>The Android version of the UMBC app is now available on the Google Play Store. The app requires Android version 4.1 and up. There is no login required, as you can access all the features as a...</Summary>
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<PostedAt>Thu, 06 Aug 2015 10:43:06 -0400</PostedAt>
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<NewsItem contentIssues="false" id="53125" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53125">
<Title>Data Center Network Upgrade this Saturday beginning at 6am</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT will be doing some data center network updates this Saturday morning (August 8th) starting at 6:00am. We don't expect there to be any major interruption in services but there may be some brief disruption of various campus websites and on-campus mail services as we migrate services from one device to another to allow for the upgrades. These outages should only last a few seconds to a minute, but there will be several of them throughout the upgrade process. <div><br></div><div>We expect the work to be completed by 10:00am. <div><br></div><div>We apologize for any inconvenience this may cause,</div><div><br></div><div>Thank you, </div><div><br></div><div>Damian</div><div><br></div></div></div>
]]>
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<Summary>DoIT will be doing some data center network updates this Saturday morning (August 8th) starting at 6:00am. We don't expect there to be any major interruption in services but there may be some...</Summary>
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<NewsItem contentIssues="true" id="53067" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53067">
<Title>How DoIT &amp; OGC Upgraded an 8 Year Old Website</Title>
<Tagline>Brand new website features BOX integration and RT support</Tagline>
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<![CDATA[
    <div class="html-content"><div>Brian Thompson, Assistant Dean of the Graduate School and an affiliate member of the Office of the General Counsel (OGC), had a problem. The 8 year old OGC website just wasn't doing its job of effectively providing information and establishing communication for visitors. </div><div><br></div><div>It wasn't until Joe Kirby, Assistant Vice President of Business Systems for DoIT, would soon introduce Thompson to all sorts of tools to use on the website. “The world we live in right now is self service,” Kirby said. “We can’t deliver fish anymore, we have to teach them how to fish.” </div><div><br></div><div>What needed to happen first was a <a href="http://ogc.umbc.edu" rel="nofollow external" class="bo">new redesign</a>, so Kirby suggested moving to the WordPress platform. This gave the OGC site a much needed refresh, as well as providing a more mobile friendly website. </div><div><br></div><div>After just a couple hours of tutorial, Thompson ended up redesigning the website himself and even added a new public info requests tab to the site. Information was further streamlined with contact information always at the bottom of any tab or page while navigating the site. </div><div><em><br></em></div><div>General counsel employees received their own tabs within the website, compared to the old website where all employees were just listed and lumped into one tab. </div><div><br></div><div>Next up was <a href="https://wiki.umbc.edu/display/faq/Box" rel="nofollow external" class="bo">integrating BOX</a> into the site. Thompson could now link to BOX files on the new site, and update these documents automatically without having to go back to the OGC website and update the links making it less of a hassle to manage.</div><div><br></div><div>Another addition was RT support in the form of <a href="http://ogc.umbc.edu/md-public-information-act-requests/" rel="nofollow external" class="bo">electronic requests</a>. Before, email requests for public info could get lost or would have multiple people working on the same request. </div><div><br></div><div><img src="http://my.umbc.edu/groups/doit/posts/53067/attachments/17469" style="max-width: 100%; height: auto;"></div><div><span><br></span></div><div><span>By <a href="http://doit.umbc.edu/request-tracker-rt/" rel="nofollow external" class="bo">adding RT</a> to the new OGC site, users could now simply fill out an online request form rather than sending an self-generated email to one or more of the legal counsel staff and it would be sent to the right person automatically, streamlining the whole process.</span></div><div><br></div><div>Thompson was able to experiment with a lot of different tools without worrying of breaking something somewhere else. “I think that what DoIT does, it creates an environment where you don’t have to be afraid of failure.” said Thompson. </div><div><br></div><div>One thing the old site didn't have was an RSS feed. “Let’s just say, the old site had a news tab that wasn't the most current,” said Thompson. “A RSS feed seemed like the perfect compromise.” The RSS feed is always accessible as it consistently appears on each of the tabs on the new general counsel website.</div><div><br></div><div>Overall, the entire experience of overhauling the site was great for experience. “Having an environment where you don’t have to worry about failure is very empowering.” said Thompson. </div><div><br></div><div>The partnership between DoIT and OGC lead to a practical solution of the necessary technologies to be implemented rather than applying the latest and greatest tools to a site. “We would like to let people know who aren't technical that they can do this.” said Kirby.</div></div>
]]>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Mon, 03 Aug 2015 10:21:18 -0400</PostedAt>
<EditAt>Wed, 19 Sep 2018 12:35:42 -0400</EditAt>
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<NewsItem contentIssues="false" id="52919" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/52919">
<Title>Quarterly Systems Patching August 7th beginning at 6:00pm</Title>
<Body>
<![CDATA[
    <div class="html-content"><div><span>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday August 7th beginning at 6:00pm.  While many of the systems will be patched without any service disruption, there are several systems which require the downtime of key services.  The schedule below outlines which key services will be offline and for how long. We expect the work to begin by 6:00pm and be completed by midnight, most services will only be off-line for part of this time. </span></div><div><span><br></span></div><span><div><ul><li><p>RT will be down from <span>6pm to 8pm</span></p></li></ul></div></span><div><ul><li><p>The new web hosting environment will be down (pages will be available but any database calls will not work)<br></p></li><span><li><p>Student mySQL databases will be offline</p></li></span></ul></div><div><span><ul><li><p>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)</p></li><ul><li><p>All mail will be queued up and delivered after the server is patched</p></li><li><p>Expected to be unreachable from <span><span>6pm to 8pm</span></span></p></li></ul><li><p>All HFS (user) servers will be offline</p></li><li><p>Userpages will be unavailable<br></p></li><li><p>License5 will be down (autodesk, cadence, idl, schrodinger, xilinx, mathematica)</p></li><li><p>Perseus will be unavailable</p></li></ul></span><div><div><ul><span><li><p>myUMBC lite page will be up resulting in reduced myUMBC functionality</p></li></span><li><p>Wiki will be unavailable</p></li><span><li><p>The sites (wordpress) web hosting environment will be unreachable</p></li></span></ul></div></div></div></div>
]]>
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<Summary>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday August 7th beginning at 6:00pm.  While many of the systems...</Summary>
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<Tag>downtime</Tag>
<Tag>patching</Tag>
<Tag>quarterly</Tag>
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<PostedAt>Fri, 31 Jul 2015 16:38:41 -0400</PostedAt>
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<NewsItem contentIssues="false" id="53035" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/53035">
<Title>RT - Request Tracker downtime on 8/7/2015</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>On Friday, August 7th starting at 6pm RT (Request Tracker) will
     be taken down for system maintenance.  <div><br></div><div>The
     maintenance window will allow staff to apply needed security and 
    application updates.  The outage window is expected to last two hours 
    with services being restored by 8pm on Friday August 7th.  <div><br></div><div>If you have any questions or concerns, 
    please contact our Technology Support Center at x53838.<br><br>Thank you,<br><br>Joe Kirby<br></div></div></div></div>
]]>
</Body>
<Summary>On Friday, August 7th starting at 6pm RT (Request Tracker) will  be taken down for system maintenance.      The  maintenance window will allow staff to apply needed security and  application...</Summary>
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<PostedAt>Fri, 31 Jul 2015 06:13:01 -0400</PostedAt>
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