DoIT Technology Support Center To Be Closed May 26th 12-2PM
DoIT's Technology Support Center will be closed from 12PM-2PM, Thursday, May 26th to allow our staff to attend our departmental staff meeting.
If you need assistance during this time, we encourage you to refer to our FAQ knowledgebase available at
umbc.edu/faq for answers to many frequent questions. If you require further assistance, we ask that you please submit a ticket online by going to
my.umbc.edu/help.
The Alternate Delivery Program (ADP) offers technical, pedagogical, and financial support to a selected
cohort of faculty members who agree to convert an existing in-person
course to hybrid delivery mode and offer that course in Winter Session
2017. The 2017 ADP
will begin in June 2016 with a two day workshop for faculty (June 15th and June 16th), and the course conversion process will continue throughout the summer with technical support from DoIT's Instructional Technology Team.
Proposals will also be considered from faculty who wish to convert a
course to either hybrid or fully online delivery and offer that course in Summer Session
2017.
For more information, please contact the POCs identified in the ADP Call for Participation. The proposal submission deadline is May 13th.
]]>
Faculty interested in effective hybrid or fully online course delivery are invited to submit a proposal for this innovative faculty support program. The Alternate Delivery Program...
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Mon, 02 May 2016 16:17:38 -0400
Mon, 02 May 2016 16:18:20 -0400
Campus Central Login System Outage from 9:30-10:45pm
On Tuesday April 26th, from 9:30-10:45 PM, the campus experienced a service outage on our centralized login system for myUMBC. During this time services that use UMBC's single sign on, including blackboard and myumbc, were unavailable for login.
We have been able to restart the affected servers and all services should now be functioning. We designed this service to be replicated and highly available and we will be analyzing the outage to understand the root cause of the outage and take steps to prevent this from occurring in the future.
If you have any questions, please feel free to contact me.
Thank you,
Damian Doyle
Director of Enterprise Infrastructure
DoIT - UMBC
]]>
On Tuesday April 26th, from 9:30-10:45 PM, the campus experienced a service outage on our centralized login system for myUMBC. During this time services that use UMBC's single sign on, including...
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Tue, 26 Apr 2016 23:30:32 -0400
How a DoIT Student Employee Helped Bring TechFest to UMBC
An idea to bring the campus together through technology
On Wednesday, March 9th DoIT’s Instructional Technology team sponsored a brand new event, known as TechFest. Located across three different rooms in the University Center and featuring over 10 presenters, including DoIT’s own Jack Suess and his presentation on
tips for getting your inbox to zero.
Techfest was
a great success and brought the UMBC campus community together to present ways that technology can both support and improve the efficiency of day-to-day activities. Before that, TechFest was just an idea with Collin Sullivan, a freshman Information Systems and Economics major.
“You usually have some sort of IT Professional that teaches the technology…”
TechFest came from an idea Sullivan had when he was a senior in high school, interning for the Howard County Public School System. He felt that technology was being limited to just professionals and wanted to expand it. Sullivan said, “You usually have some sort of IT professional that teaches the technology, and that's pretty much it.”
Technology can be exciting and fun, and Sullivan wanted to capture that. Instead of having just professionals, why not get different community members? Techfest featured many members from the UMBC community, with students, faculty, and staff all attending.
Not everyone presenting was a DoIT employee either, as TechFest featured students hosting their own panels as well as individuals from the Career Center. Combine that with talking to people with different backgrounds at your seats, TechFest was diverse and welcoming to everyone.
Picking the workshop tools were based on a survey that was sent out through the
Instructional Technology group’s myUMBC page. From there, the team determined who was interested in presenting and asked themselves what tools they would want to see, along with what tools people who took the survey wanted to see. The most popular sessions would be placed during free hour.
“I was excited about the tools I was talking about.”
Sullivan himself was presenting two back to back sessions on Apple’s iCloud and Microsoft’s OneNote. “It was insanely stressful,” Sullivan said, “but I had a lot of fun. I was excited about the tools I was talking about.” These were interactive sessions where he would create assignments for the attendees to perform.
These two tools are what Sullivan uses himself on a day-to-day basis while at UMBC. Using Microsoft’s OneNote, Sullivan can take detailed notes in his classes and then share them with his classmates. OneNote doesn't strictly have to be for students, but rather everyone can integrate it into their lives. Sullivan said, “I envision faculty and staff using OneNote in meetings, it’s really really helpful.”
An example of Collin’s notes for his classes, all taken in OneNote.
“I don’t want anyone to be afraid of the cloud,”
Apple’s iCloud can make you more productive, and Sullivan wanted to capture that. During his iCloud session, he walked participants through the new opportunities that iCloud brings. He also answered questions anyone had surrounding iCloud. “I don’t want anyone to be afraid of the cloud.” Sullivan said, “It’s getting that stigma away from the cloud.”
While TechFest was a success, Sullivan is already in the stages of planning another TechFest for next Fall, TechFest 2. “We’re already having some preliminary discussions to what it would look like.” Sullivan said. One of the big things that will change is the session break time, as there were only five minute intervals between each session, and increasing the duration of each individual session as well.
Other than TechFest, Sullivan is also serving as a senator for the SGA and oversees various initiatives. “TechFest [2] is definitely on my mind.” Sullivan said, “I want to keep pushing for OneNote. This isn't the last hoorah.”
You can check out how to download OneNote and other Microsoft Office tools here
]]>
On Wednesday, March 9th DoIT’s Instructional Technology team sponsored a brand new event, known as TechFest. Located across three different rooms in the University Center and featuring over 10...
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Tue, 26 Apr 2016 10:33:34 -0400
SU2016 Courses Created in Blackboard on 4/24/2016
Blackboard course shells for SU2016 were created on April 24, 2016.
Bb shells are available for all courses (designated as lecture, lab, field or discussion) listed in the UMBC Schedule of Classes (SOC), provided that there is an instructor of record listed. As new course sections and/or instructors are added to the SOC, corresponding Bb shells are automatically generated overnight. If you need a shell for a research or independent study course, please submit a new course request.
Instructors who teach multiple sections of the same course will find those enrollments merged into one Bb course shell. These sections can be split upon request by an RT ticket. Student enrollment in Bb mirrors the official registration in SA and updates hourly. However, courses are not accessible to students by default until the instructor makes them available.
If you are an instructor, and your name is not associated with the course you are teaching in the SOC, please see your departmental scheduling coordinator to resolve the issue. Once you are listed in the SOC, your Bb course shell will be created automatically. If not, please submit a support request by an RT ticket.
]]>
Blackboard course shells for SU2016 were created on April 24, 2016. Bb shells are available for all courses (designated as lecture, lab, field or discussion) listed in the UMBC Schedule of...
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Mon, 25 Apr 2016 07:59:37 -0400
Mon, 09 May 2016 12:36:18 -0400
2016-04-22 RT Performance Issue
Please be aware that RT is having a performance issue related to the creation of tickets.
System folks are researching and an update will be provided as soon as we have one.
Thank you
Joe Kirby
]]>
Please be aware that RT is having a performance issue related to the creation of tickets. System folks are researching and an update will be provided as soon as we have one. Thank you Joe Kirby
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RT - Request Tracker
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Fri, 22 Apr 2016 15:09:10 -0400
Critical Vulnerability in Adobe Flash Affects Most Machines
A few days ago a critical vulnerability was announced within Adobe Flash Player that allows a machine to become infected with ransomware through a web browser. Ransomware is a type of malicious software that will encrypt files on your system and then require payment in return for giving you access back to these files. If you ever infected with this type of software you should submit a ticket through myUMBC Help or contact the Technology Support Center (TSC) at x5-3838 immediately.
In response to this DoIT has pushed an update out to all Windows PCs that are in active directory patching the vulnerability.
We strongly encourage all Apple, Linux and non active directory Windows users to apply the patch Adobe released to protect your machine against this bug.
For instructions on how to patch your browser, please visit adobe's help page:
For more information about the vulnerability please visit the link below:
Thank You,
Damian Doyle
--
Director of Enterprise Infrastructure
DoIT - UMBC
]]>
A few days ago a critical vulnerability was announced within Adobe Flash Player that allows a machine to become infected with ransomware through a web browser. Ransomware is a type of malicious...
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https://beta.my.umbc.edu/groups/doit
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Thu, 14 Apr 2016 09:29:58 -0400
Fri, 15 Apr 2016 05:36:56 -0400
And the Winner Is...
Workshop Topic for April
You voted and the winner for the workshop that will be held in April is...
Please complete this Doodle polland vote for the date(s) and time(s) of when you want the workshop to be held. Please submit your votes no later than Thursday, April 14, 2016.
Event information will be posted by Friday, April 15, 2016.
The Alternate Delivery Program (ADP) provides financial, technical, and pedagogical support to faculty who agree to redesign an existing face-to-face (F2F) course for online or hybrid (part online, part F2F) delivery in summer or winter session.
The expansion of the ADP includes three tracks:
I. Skill Builder Track
The Skill Builder track offers modular training in core components of Blackboard and supporting technologies (Bb Collaborate, TechSmith Relay, Box) to help faculty better utilize the features available in Blackboard and to prepare for the Course Designer track.
II. Course Designer Track
This track, which most closely resembles the "old" ADP, is available to faculty who have either completed the ADP Skill Builder track or demonstrated competency with the Skill Builder components. The Course Designer track typically requires at least a semester for course development before the redesigned course is offered in summer or winter session. It includes a one day training workshop and an opportunity to work one-on-one with an Instructional Technology Specialist in the Division of Information Technology (DoIT). Faculty who participate in the Course Designer track should have prior experience teaching in summer or winter sessions and convert courses that have a proven enrollment “track record” in Summer or Winter Sessions.
III. Quality Booster Track
The Quality Booster track is designed for faculty who are already offering hybrid or online courses, but who have either not previously participated in formal course redesign training through the ADP or participated in ADP prior to the Quality Matters (QM) process integration. Quality Matters is an internationally recognized peer review process to assess the design quality of an online or hybrid course. The goal is to carefully evaluate the components of a hybrid or online course to ensure that it meets nationally identified quality standards.
Participation requirements for each track are provided here.
The Skill Builder workshops are on our training schedule; sign up for them now on the Instructional Technology Events page. The Call for Participation for the Course Designer Track is available now; access it here. We are also currently seeking participants for the next Quality Booster Track.
To learn more about the Alternate Delivery Program and Quality Matters, attend the Quality Matters-Focused Course Design Workshop on June15, 2016.
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The Alternate Delivery Program (ADP) provides financial, technical, and pedagogical support to faculty who agree to redesign an existing face-to-face (F2F) course for online or hybrid (part...
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Mon, 04 Apr 2016 12:50:54 -0400
Vote for the Workshop Held in April!
What workshop would you like to attend in April?
Please select up to THREE topics you would like to see featured as our April workshop.
The choices are:
4 .Organizing Your Course Content in
Box
This poll will close on the Friday, April 8, 2016.
Date and time of the workshop will be determined by a future Doodle poll.
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Please select up to THREE topics you would like to see featured as our April workshop. The choices are: 1. Assessing Your Learners in Blackboard 2. Blackboard Collaborate 3....
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Wed, 30 Mar 2016 10:49:33 -0400
Wed, 30 Mar 2016 10:52:15 -0400