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<NewsItem contentIssues="false" id="64949" important="true" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64949">
<Title>RT 4.4.1 Upgrade Completed</Title>
<Body>
<![CDATA[
    <div class="html-content">The RT upgrade from 4.2 to 4.4 has been completed. <br><br>Special thanks to Paul Riddle and Jeremy Gude for making this happen.<br><br>The system may seem a little slow initially as the system rebuilds server cache.<br><br>Please contact me if you have any questions or issues, preferably via a ticket into RT.<br><br>Thank you<br><br>Joe Kirby ,  Assistant Vice President, Business Systems<br>Division of Information Technology (DoIT) <br>Support Response -   <a href="http://www.umbc.edu/doit">http://www.umbc.edu/doit</a> <br>Administration 627<br>Office - 410-455-3020 <br>Email - <a href="mailto:kirby@umbc.edu">kirby@umbc.edu</a><br> <br></div>
]]>
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<Summary>The RT upgrade from 4.2 to 4.4 has been completed.   Special thanks to Paul Riddle and Jeremy Gude for making this happen.  The system may seem a little slow initially as the system rebuilds...</Summary>
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<PostedAt>Fri, 06 Jan 2017 18:11:01 -0500</PostedAt>
<EditAt>Thu, 20 Sep 2018 10:21:56 -0400</EditAt>
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<NewsItem contentIssues="true" id="64938" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64938">
<Title>Attention TechSmith Mac Users</Title>
<Tagline>Server Upgrade Requires Mac Recorder Update</Tagline>
<Body>
<![CDATA[
    <div class="html-content">On Tuesday, January 10, from 8:00 - 11:00 AM, DoIT will be performing server maintenance to upgrade our software to version 5.1.2. The update is necessary to remove QuickTime from the server because it presents security vulnerabilities. TechSmith has rebuilt the Mac recorder, which is now compatible with OS 10.12 Sierra. Please do not submit recordings during the upgrade. <strong>Windows users are not required to update their recorder. </strong><br><br><strong>Critical items of note:</strong><br><ul><li>Mac users must upgrade their recording clients in order to continue using TechSmith Relay. </li><li>TechSmith has discontinued recorder support for Mac OS 10.9. </li></ul><strong>To update your Mac recorder after the system maintenance, please follow these steps:</strong><br><ol><li>Delete the current application from your computer (via Applications)<br></li><li>Navigate to the TechSmith Relay server: <a href="https://cam-relay.ad.umbc.edu/relay%20" rel="nofollow external" class="bo">https://cam-relay.ad.umbc.edu/relay </a></li><li>Login using your UMBC username and password</li><li>Select the Client Downloads tab and download the new Mac recorder</li></ol>Please submit an <a href="rt.umbc.edu" rel="nofollow external" class="bo">RT ticket</a> if you need any technical support with this update and we will get in touch with you ASAP to provide assistance.<br><br>Best,<br>Instructional Technology<br></div>
]]>
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<Summary>On Tuesday, January 10, from 8:00 - 11:00 AM, DoIT will be performing server maintenance to upgrade our software to version 5.1.2. The update is necessary to remove QuickTime from the server...</Summary>
<Website>http://doit.umbc.edu/</Website>
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<PostedAt>Fri, 06 Jan 2017 10:37:46 -0500</PostedAt>
<EditAt>Fri, 06 Jan 2017 10:43:13 -0500</EditAt>
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<NewsItem contentIssues="true" id="64912" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64912">
<Title>First Day of Class Getting Started Webinar Series (Clickers)</Title>
<Tagline>Webinars being offered by Turning Technologies</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><a href="http://www.turningtechnologies.com" rel="nofollow external" class="bo">Turning Technologies</a> will be offering a series of getting started webinars before the beginning of the spring semester.These 30-minute webinars are designed to assist you with student registration during the first days of class. Our training specialists will walk you through the registration process for your Learning Management System, and provide helpful tips on such start-of-the-semester tasks as updating your syllabus and emailing your students the requirements for <a href="https://wiki.umbc.edu/display/faq/Clickers" rel="nofollow external" class="bo">registration.</a> <div><br></div><div>Blackboard focused webinar dates are as follows: </div><div><ul><li>Wednesday, January 11 at 1 PM</li><li>Wednesday, January 11 at 3 PM </li><li>Wednesday, January 18 at 1 PM</li><li>Wednesday, January 18 at 3 PM </li></ul><div>Please <a href="https://www.turningtechnologies.com/Pages/First-Day-of-Class-Getting-Started-Webinar-Series" rel="nofollow external" class="bo">click here to register</a> for any of the webinars listed above.  </div></div><div><br></div><div>Questions? Please contact Holly Owens at <a href="mailto:holly3@umbc.edu">holly3@umbc.edu</a>. </div></div>
]]>
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<Summary>Turning Technologies will be offering a series of getting started webinars before the beginning of the spring semester.These 30-minute webinars are designed to assist you with student registration...</Summary>
<Website>http://my.umbc.edu/groups/instructional-technology/posts/64912</Website>
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<PostedAt>Thu, 05 Jan 2017 12:16:40 -0500</PostedAt>
<EditAt>Thu, 05 Jan 2017 13:18:15 -0500</EditAt>
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<NewsItem contentIssues="true" id="64770" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64770">
<Title>MCS students and DHMH produce Overdose Prevention series</Title>
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<![CDATA[
    <div class="html-content"><div><img src="http://newmediastudio.umbc.edu/files/2016/12/DHMH-MCS-395-e1482347315881.jpg" style="max-width: 100%; height: auto;"></div><div><span><br></span></div><div><span>During the Fall 2016 semester, t</span><span>he Maryland Department of Health and Mental Hygiene's </span><span>Overdose Prevention Office</span><span> worked with MCS television production students at UMBC to interview stakeholders and community advocates about opioid overdose and treatment in Maryland. The series particularly focused the use of naloxone (the life-saving opioid overdose reversal drug). These videos and clips provided an opportunity to tell the stories </span><span>of those who work on the front lines of the opioid epidemic and save lives with naloxone. </span></div><div><span><br></span></div><div><span>The videos</span><span> will be used to educate the public on the tools available to address the opioid epidemic, combat the stigmatization of drug use, and promote the work of the Overdose Prevention Office to expand access to naloxone. </span><span>Please visit their website at </span></div><div><a href="http://bha.dhmh.maryland.gov/OVERDOSE_PREVENTION/Pages/Index.aspx" rel="nofollow external" class="bo">http://bha.dhmh.maryland.gov/OVERDOSE_PREVENTION/Pages/Index.aspx</a> for more information. </div><div><br></div><div><br></div>
    
    <div class="embed-container"><iframe src="https://www.youtube.com/embed/videoseries?list=PLnj_pHJHgqkU77kaH9MRWO6jtU3gnfXk6" frameborder="0" webkitAllowFullScreen="webkitAllowFullScreen" mozallowfullscreen="mozallowfullscreen" allowFullScreen="allowFullScreen">[Video]</iframe></div></div>
]]>
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<Summary>During the Fall 2016 semester, the Maryland Department of Health and Mental Hygiene's Overdose Prevention Office worked with MCS television production students at UMBC to interview stakeholders...</Summary>
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<PostedAt>Wed, 21 Dec 2016 14:03:00 -0500</PostedAt>
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<NewsItem contentIssues="false" id="64745" important="true" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64745">
<Title>2016-12-22 RT Scheduled Downtime</Title>
<Body>
<![CDATA[
    <div class="html-content">Please be aware that RT will be down for systems patching from 5pm - 6pm on Thursday 12-22-2016.<br><br>For a full list of services being patched please see myUMBC post from DoIT's <span>Senior Director of Enterprise Infrastructure </span>(EIS) Damian Doyle at <a href="http://my.umbc.edu/groups/doit/posts/64743">http://my.umbc.edu/groups/doit/posts/64743</a><br><br>Please contact me if you have any questions.<br><br>Joe Kirby<br>AVP Business Systems<br>DoIT - UMBC<br></div>
]]>
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<Summary>Please be aware that RT will be down for systems patching from 5pm - 6pm on Thursday 12-22-2016.  For a full list of services being patched please see myUMBC post from DoIT's Senior Director of...</Summary>
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<PostedAt>Tue, 20 Dec 2016 11:41:09 -0500</PostedAt>
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<NewsItem contentIssues="false" id="64743" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64743">
<Title>System Patching Thursday December 22nd starting at 5:00pm</Title>
<Body>
<![CDATA[
    <div class="html-content"><p><span>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Thursday, December 22nd from 5pm to 11pm.  While many systems will be patched without any service disruption, there are several systems which require the downtime of key services for short times during this window.  The schedule below outlines which key services will be offline and for how long.</span></p><ul><li>The new web hosting environment (virthost and jabba) will be partially unavailable (pages will be available but any database calls will not work)<br></li><li>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)<br></li><ul><li>All mail will be queued up and delivered after the server is patched</li><li>Expected to be unreachable from 5pm to 8pm</li></ul><li>All HFS (user) servers will be offline<br></li><li>Userpages will be unavailable<br></li><li>License5 will be down (autodesk, cadence, idl, schrodinger, xilinx, mathematica)<br></li><li>Perseus will be unavailable<br></li><li>RT<br></li><ul><li>Expected to be down from 5pm to 6pm only</li></ul><li>myUMBC lite page will be up resulting in reduced myUMBC functionality</li><ul><li>Expected to be down from 5pm to 7pm only </li></ul><li>Wiki will be unavailable<br></li><li>The sites (wordpress) web hosting environment will be unreachable<br></li><ul><li>Expected to be down from 5pm to 7pm only</li></ul></ul><div><br></div><div>Please let me know if you have any questions. </div><div><br></div><div>Damian Doyle</div><div>Senior Director of Enterprise Infrastructure</div><div>DoIT - UMBC</div></div>
]]>
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<Summary>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Thursday, December 22nd from 5pm to 11pm.  While many systems will...</Summary>
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<NewsItem contentIssues="false" id="64666" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64666">
<Title>LDAP-Master and Webadmin downtime on 12/22</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>On Thursday, December 22nd starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected during this downtime.  </span><div><br></div><div>The maintenance window will allow staff to apply needed security and application updates.  The outage window is expected to last two hours with services being restored by 4pm on Thursday, December 22nd.<div><br></div><div>During the outage window account creations will be queued and then processed upon restoration of services.  If you have any questions or concerns, please contact our Technology Support Center at x53838.</div></div></div>
]]>
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<Summary>On Thursday, December 22nd starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable. ...</Summary>
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<NewsItem contentIssues="true" id="64643" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64643">
<Title>UMBC Blackboard Update: WT2017</Title>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>UMBC Blackboard Update is provided by the </span><a href="http://umbc.edu/doit" rel="nofollow external" class="bo"><span>Division of Information Technology</span></a><span> for students, faculty and staff. If you have questions or need help, please consult the </span><a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo"><span>Blackboard Help tab</span></a><span> inside Blackboard or directly at </span><a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo"><span>www.umbc.edu/blackboard/help</span></a><span>.  You can also contact the </span><a href="http://doit.umbc.edu/tsc" rel="nofollow external" class="bo"><span>Technology Support Center</span></a><span> at 410.455.3838 or </span><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo"><span>submit an RT (Request Tracker) ticket</span></a><span> via the </span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>myUMBC Help Menu</span></a><span> or directly at </span><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo"><span>my.umbc.edu/help</span></a><span>.</span></p><p><span>HEADLINES</span></p><p><span>Blackboard &amp; Instructional Technology</span></p><ul><li><p><a href="http://my.umbc.edu/groups/bbannouncements/posts/64298" rel="nofollow external" class="bo"><span>Blackboard Upgrade Scheduled Dec. 26, 6:30 AM - 6:30 PM</span></a></p></li><li><p><a href="http://my.umbc.edu/groups/bbannouncements/posts/64293" rel="nofollow external" class="bo"><span>WT/SP2017 Courses Created in Blackboard on 11/29/2016</span></a></p></li><li><p><a href="http://doit.umbc.edu/news/?id=53476" rel="nofollow external" class="bo"><span>Faculty Can Make Blackboard Courses Available in 2-Clicks</span></a></p></li><li><p><a href="http://doit.umbc.edu/news/?id=60586" rel="nofollow external" class="bo"><span>Archive of Old Blackboard Courses Complete</span></a></p></li><li><p><a href="http://my.umbc.edu/groups/instructional-technology/posts/64407" rel="nofollow external" class="bo"><span>Take Attendance Qwickly with New Tool in Blackboard</span></a></p></li><li><p><span><a href="http://my.umbc.edu/groups/doit/posts/64450" rel="nofollow external" class="bo">Using Blackboard to Leverage Lynda.com</a></span></p></li></ul><p><span>Training &amp; Professional Development</span></p><ul><li><p><a href="http://my.umbc.edu/groups/instructional-technology/posts/64294" rel="nofollow external" class="bo"><span>Beat the Next Snow Day with the Skill Builder Boot Camp</span></a><span> (January 24-25, 2017)</span></p></li><li><p><a href="http://my.umbc.edu/groups/instructional-technology/events/44864" rel="nofollow external" class="bo"><span>Hybrid &amp; Online Course Designer Workshop</span></a><span> (January 17-19, 2017)</span></p></li><li><p><span><a href="http://my.umbc.edu/groups/instructional-technology/posts/64474" rel="nofollow external" class="bo">TechFest 2017 Coming Soon: Submit Your Proposal Today!</a></span></p></li></ul><p><span>Other DoIT News</span></p><ul><li><p><a href="http://my.umbc.edu/groups/instructional-technology/posts/64256" rel="nofollow external" class="bo"><span>Nearly All UMBC Students Own Laptops AND Smart Phones</span></a></p></li><li><p><a href="http://my.umbc.edu/groups/doit/posts/62366" rel="nofollow external" class="bo"><span>UMBC Gmail Now Accessible Through Google Inbox App</span></a></p></li><li><p><a href="http://doit.umbc.edu/news/?id=61509" rel="nofollow external" class="bo"><span>DoIT Supports Video Captioning and Transcription</span></a></p></li><li><p><span><a href="http://my.umbc.edu/groups/doit/posts/62359" rel="nofollow external" class="bo">Kudos to Holly Owens on Her Clicker Advisory Board Appointment</a></span></p></li></ul><p><span>As always, if you have any questions, please consider the following options:</span></p><ul><li><p><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo"><span>Check our extensive FAQ collection</span></a></p></li><li><p><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"><span>Open a ticket via RT</span></a></p></li><li><p><a href="http://doit.umbc.edu/news/?id=53398" rel="nofollow external" class="bo"><span>Drop-in to one of our walk-in clinics</span></a></p></li><li><p><span>Follow the </span><a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"><span>Instructional Technology</span></a><span> &amp; </span><a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo"><span>DoIT</span></a><span> myUMBC groups</span></p></li><li><p><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"><span>Request a consult</span></a><span> with a member of the instructional technology team</span></p></li></ul><p></p><div><br></div></span></div>
]]>
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<Summary>UMBC Blackboard Update is provided by the Division of Information Technology for students, faculty and staff. If you have questions or need help, please consult the Blackboard Help tab inside...</Summary>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Tue, 13 Dec 2016 12:43:15 -0500</PostedAt>
<EditAt>Thu, 31 Aug 2017 09:17:08 -0400</EditAt>
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<NewsItem contentIssues="false" id="64481" important="true" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64481">
<Title>RT 4.4.1 development ready for testing</Title>
<Tagline>Testers needed for RT 4.4.1 upgrade</Tagline>
<Body>
<![CDATA[
    <div class="html-content">The work for preparing our upgrade from RT 4.2.11 to RT 4.4.1 is ready for testing.<br><br>The actual upgrade to production is scheduled for the January 6, 2017 weekend starting Friday evening beginning at 5:00 pm.<br><br>Here is the<a href="https://rt-dev-new.core.umbc.edu/" rel="nofollow external" class="bo"> link</a>
     to access the development RT. Please be patient as this is a very small
     setup so it will be much slower than what you are used to in 
    production. <br><br>Also note that there could be a message indication 
    of an invalid certificate. This is due to being in our development area 
    and it is OK to continue.<br><br>I am mainly looking to see if you can create tickets, update tickets, etc..<br><br>If you were unable to make our October 6th, 2016 users group meeting please feel free to review some of the highlights via this <a href="http://my.umbc.edu/groups/rt/events/43797" rel="nofollow external" class="bo">link</a><br><br>You can <a href="https://rt.umbc.edu/Ticket/Create.html?Queue=228" rel="nofollow external" class="bo">put in a ticket</a>
     if a question or issue arises. Please try to include the version of 
    4.4.1 in the subject as this will be very helpful in troubleshooting.<br><br>Thank you,<br><br>Joe Kirby</div>
]]>
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<Summary>The work for preparing our upgrade from RT 4.2.11 to RT 4.4.1 is ready for testing.  The actual upgrade to production is scheduled for the January 6, 2017 weekend starting Friday evening beginning...</Summary>
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<PostedAt>Wed, 07 Dec 2016 15:47:04 -0500</PostedAt>
<EditAt>Thu, 20 Sep 2018 10:22:34 -0400</EditAt>
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<NewsItem contentIssues="true" id="64474" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/64474">
<Title>DEADLINE EXTENDED TechFest 2017: Submit Your Proposal Today!</Title>
<Tagline>Share your favorite technologies with the UMBC Community</Tagline>
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    <div class="html-content"><span><p><span>Last year, the Instructional Technology team held UMBC’s first <a href="http://my.umbc.edu/groups/instructional-technology/posts/58552" rel="nofollow external" class="bo">TechFest</a>. TechFest is  designed to bring together UMBC students, faculty, and staff to share their favorite technologies with the campus community through workshops and presentations. </span></p><div><span>The <a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo">Instructional Technology Team</a> cordially invites any interested groups and/or individuals to propose sessions for TechFest 2017 to demonstrate a favorite instructional technology tool, and share best practices. Last year, </span><a href="http://my.umbc.edu/groups/instructional-technology/posts/57904" rel="nofollow external" class="bo">session topics</a><span> included such as Google Calendar, Box, LinkedIn, Microsoft OneNote, and Blackboard.  </span></div><p><span>There are two types of sessions that will be offered at TechFest 2017:</span></p><ul><li><p><span><span>Workshop Session (35 minutes)-</span><em><span>Presenter(s) provide a brief overview of the instructional technology and offer information based on best practices and use. Participants are provided with at least three take aways implementing use of the technology. </span></em></span></p></li><li><p><span>Power Session (70 minutes)-</span><span><em><span>Presenter(s) provide a more in-depth  overview of the instructional technology and offer information based on best practices and use. In Power Sessions, participants are </span><span>given the opportunity to explore the technology through "hands-on" activities. </span></em></span></p></li></ul><div><br></div><p><span><strong>Deadlines and Notifications</strong></span></p><p><span>Proposals must be submitted no later than 5pm on<strong> FRIDAY, FEBRUARY 10</strong></span><span> by completing</span><span> this </span><a href="https://docs.google.com/a/umbc.edu/forms/d/e/1FAIpQLSdyIQM2fd7UyQFnNb7ENn0EDhCwB8MBtTss1tHN_TjiQ6DBlQ/viewform" rel="nofollow external" class="bo"><span>Google Form</span></a><span>.  Applicants will be notified about acceptances approximately two weeks after the submission deadline. Selection will be based on how well the proposal connects to the themes, goals, and overall contribution to TechFest. </span></p><p><span>Mark your calendars: TechFest 2017 will be held on </span><span><strong>Monday, April 10, 2017</strong></span><span>. More details are forthcoming. <a href="https://goo.gl/ZEFS13" rel="nofollow external" class="bo">Sign up here</a> to be notified when registration opens for this event. </span></p><p><span>For more information, please contact Holly Owens at </span><a href="mailto:holly3@umbc.edu" rel="nofollow external" class="bo"><span>holly3@umbc.edu</span></a><span> or Collin Sullivan at </span><a href="mailto:csulli1@umbc.edu" rel="nofollow external" class="bo"><span>csulli1@umbc.edu</span></a><span>. </span></p><div><span><br></span></div></span></div>
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<Summary>Last year, the Instructional Technology team held UMBC’s first TechFest. TechFest is  designed to bring together UMBC students, faculty, and staff to share their favorite technologies with the...</Summary>
<Website>http://my.umbc.edu/groups/instructional-technology/posts/64474</Website>
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<PostedAt>Wed, 07 Dec 2016 12:34:02 -0500</PostedAt>
<EditAt>Wed, 01 Feb 2017 10:04:02 -0500</EditAt>
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