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<Title>myUMBC: Fall 2017 Updates</Title>
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<![CDATA[
    <div class="html-content">I hope everyone had a great summer. We've made a few changes for this fall, hopefully nothing that trips anyone up.<div><br></div><h4>Cleaned Up Start Page</h4><div>We made an attempt at making the start page a little less busy. Hopefully it is easier on the eyes. Not a major change but we hope you enjoy it.</div><div><br></div><div>We're in the process of reaching out to folks to discuss major changes to how the Start page works. If you have ideas and want to discuss, please let me know.</div><div><br></div><h4>Featured and Weekend Events</h4><div>Now on the <a href="https://my.umbc.edu/events" rel="nofollow external" class="bo">Events</a> page there are tabs to view upcoming Featured events as well as events happening during the upcoming weekend. Now if someone says "I wonder what's going on this weekend," you'll know.</div><div><br></div><h4>Guide is the New Topics</h4><div>Topics was never a great name for the menu, but we couldn't think of anything better at the time. Changing it to Guide aligns with how we will be revisiting the section in future updates to myUMBC.</div><div><br></div><h4>Faculty and Staff Center Tweaks</h4><div>We changed the layout of the Faculty and Staff Center to make them in line with the other topic pages. Hopefully the change isn't too dramatic.</div><div><br></div><h4>Profile: Classes (Beta)</h4><div>We added a Classes section to the <a href="https://my.umbc.edu/go/profile" rel="nofollow external" class="bo">Profile</a> of students. Please take a look and let us know what you think.</div><div><br></div><div>I hope everyone has a great semester. Don't hesitate to contact me if you have questions or comments!</div><div><br></div><div><strong>B. Collier Jones</strong></div><div>myUMBC Project Lead</div><div><a href="mailto:collier@umbc.edu" rel="nofollow external" class="bo">collier@umbc.edu</a></div><div><br></div><div><br></div></div>
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<Summary>I hope everyone had a great summer. We've made a few changes for this fall, hopefully nothing that trips anyone up.    Cleaned Up Start Page  We made an attempt at making the start page a little...</Summary>
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<PostedAt>Sun, 20 Aug 2017 10:23:43 -0400</PostedAt>
<EditAt>Sun, 20 Aug 2017 13:56:38 -0400</EditAt>
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<NewsItem contentIssues="false" id="69526" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/69526">
<Title>Summer 2017 Classroom Technology Upgrades</Title>
<Tagline>11 Rooms in three months!</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>During the summer of 2017, DoIT AV Services upgraded eleven classrooms and meeting rooms across campus.  Funding for these room renovations was provided by CNMS, The Commons, and DoIT.  The full list of the rooms upgraded is below.</div><div><br></div><div>Some of the highlights of these upgrades are as follows:</div><div><ul><li>80" monitors on stands with Mersive Solstice wireless collaboration devices in two Commons meeting rooms</li><li>Improved audio, projection, and sight-lines in two Public Policy and two Sondheim classrooms</li><li>Improved audio and projection in three Sherman Hall a one Meyerhoff room </li></ul><div>In addition to these highlights, the CASTLE was completely renovated from a AV technology standpoint.  The "new" CASTLE features eight larger displays, improved room audio, wireless collaboration, and new instructor controls that allow the instructor to display content or multiple sources of content on one or many displays all through the use of a touch-panel screen.</div></div><div><br></div><div>All of this work (design, installation, configuration, and training) was done in-house by AV Services.  Special kudos to Danielle Brown and Jack Malone. </div><div><br></div><div>List of rooms upgraded:</div><div><ul><li>CASTLE</li><li>Commons 327 and 328</li><li>Meyerhoff 256</li><li>Public Policy 206 and 208</li><li>Sherman Hall 013, 014, 015</li><li>Sondheim 103 and 105</li></ul></div></div>
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<Summary>During the summer of 2017, DoIT AV Services upgraded eleven classrooms and meeting rooms across campus.  Funding for these room renovations was provided by CNMS, The Commons, and DoIT.  The full...</Summary>
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<PostedAt>Thu, 17 Aug 2017 14:43:32 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69462" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/69462">
<Title>Quarterly system patching on 8/18 &amp; 8/19</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday August 18th and Saturday August 19th.  While many of the systems will be patched without any service disruption, there are several systems which require the downtime of key services.  The schedule below outlines which key services will be offline and for how long.</span><div><span><br></span></div><div><div>Friday, 8/18/2017 between 5pm and 9pm <span>(most systems will only be down for a short period during this time):</span><span> </span></div><div><span><br></span></div><div><ul><li>The web hosting environments (virthost and jabba) will be partially unavailable (pages will be available but any database calls will not work)</li><li>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)<br></li><ul><li>All mail will be queued up and delivered after the server is patched</li><li>Expected to be unreachable from 5pm to 7pm</li></ul><li>All HFS (user) servers will be offline</li><li>License5 will be down (autodesk, cadence, idl, schrodinger, xilinx, mathematica)</li></ul><div>Saturday, 8/19/2017 between 9am and 11am<span>(most systems will only be down for a short period during this time)</span><span>:</span></div><div><ul><li>myUMBC lite page will be up resulting in reduced myUMBC functionality</li><li>Wiki will be unavailable</li><li>The sites (wordpress) web hosting environment will be unreachable</li></ul><div>Please let us know if you have any concerns or questions.<br><br>Thanks.<br>Tim Champ</div></div><div>Manager of Unix Infrastructure</div><div>UMBC DoIT</div></div></div></div>
]]>
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<Summary>As part of our ongoing commitment to security, the Unix Infrastructure group will be conducting its quarterly system patching on Friday August 18th and Saturday August 19th.  While many of the...</Summary>
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<PostedAt>Tue, 15 Aug 2017 11:52:42 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69393" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/69393">
<Title>LDAP-Master and Webadmin downtime on 8/17 at 2pm</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>On Thursday, August 17th starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account authentication and logins will not be affected during this downtime.  </span><div><br></div><div>The maintenance window will allow staff to apply needed security and application updates.  The outage window is expected to last two hours with services being restored by 4pm on Thursday, August 17th.<div><br></div><div>During the outage window account creations will be queued and then processed upon restoration of services.  If you have any questions or concerns, please contact our Technology Support Center at x53838.</div></div></div>
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<Summary>On Thursday, August 17th starting at 2pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account...</Summary>
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<PostedAt>Thu, 10 Aug 2017 11:11:34 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69217" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/69217">
<Title>Duplicate myUMBC Notifications on Monday 7/31</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>We had an issue yesterday (July 31) in which myUMBC sent duplicate copies of posts to approximately 11,000 students. Some students received up to 10 copies of the same post via myUMBC, email, and push notifications.</p><p>We have corrected the problem and after extensive testing we are confident that this will not happen again.</p><p>I sincerely apologize for the error. I know you are putting your faith in us to provide solutions and when things like this happen, our credibility takes a hit. I appreciate your understanding as we grow the use of this feature. If you have any questions, please let me know.</p><p>B. Collier Jones<br>Campus Portal Architect<br></p></div>
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<Summary>We had an issue yesterday (July 31) in which myUMBC sent duplicate copies of posts to approximately 11,000 students. Some students received up to 10 copies of the same post via myUMBC, email, and...</Summary>
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<PostedAt>Tue, 01 Aug 2017 14:47:49 -0400</PostedAt>
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<NewsItem contentIssues="false" id="69090" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/69090">
<Title>Information about partial systems outage from Thursday 7/20</Title>
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<![CDATA[
    <div class="html-content">Yesterday evening shortly after 10pm one of the main storage units that services myUMBC, on-campus mail and several other central services suffered a failure that caused these systems to be either taken off-line or respond slowly. <div><br></div><div>DoIT staff worked on the system and we were able to move over to a backup unit and restored all services shortly after 1:00am. </div><div><br></div><div>Any users on the affected mail system may have seen a delay in the delivery of mail, but all messages would have been queued up and delivered once service was restored. </div><div><br></div><div>We apologize for any inconvenience this caused, if you have any questions or concerns about this outage or any of the systems affected, please feel free to contact me for additional information. </div><div><br></div><div>Thanks and have a great weekend,</div><div><br></div><div>Damian Doyle</div><div>Senior Director of Enterprise Infrastructure</div><div>DoIT - UMBC</div></div>
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<Summary>Yesterday evening shortly after 10pm one of the main storage units that services myUMBC, on-campus mail and several other central services suffered a failure that caused these systems to be either...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<PostedAt>Fri, 21 Jul 2017 16:41:01 -0400</PostedAt>
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<NewsItem contentIssues="true" id="69043" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/69043">
<Title>FA17 Courses Created in Blackboard on 07/18/2017</Title>
<Tagline>Blackboard cloud migration completed on 07/07/2017</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p>Blackboard course shells for FA2017 <a href="https://wiki.umbc.edu/x/eYHGAw" rel="nofollow external" class="bo"> were created</a> on July 18, 2017 after the <a href="http://doit.umbc.edu/news/?id=68892" rel="nofollow external" class="bo"> completion of the cloud migration</a>.</p>
    <p>Summer 2017 courses will be archived <a href="http://doit.umbc.edu/news/?id=67520" rel="nofollow external" class="bo"> from the separate cloud environment</a> and migrated to the primary Blackboard site in mid-FA2017. Faculty will not need to <a href="https://wiki.umbc.edu/x/FIBaAQ" rel="nofollow external" class="bo"> export</a> their summer content unless they require it for immediate use.</p>
    <p>Returning faculty who have not used Blackboard since spring should consider the following before logging into the new cloud environment:</p>
    <ul>
    <li>Clear your Internet browser cache and cookies using <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo"> these step-by-step instructions</a>.</li><li>Report any technical issues <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo"> via RT ticket</a>. If possible, please include screen captures or error messages.</li>
    <li>Familiarize yourself with Blackboard’s <a href="https://wiki.umbc.edu/x/jAKJAg" rel="nofollow external" class="bo"> new features &amp; updates</a></li>
    <li>Review the original <a href="https://docs.google.com/a/umbc.edu/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Bb migration FAQ</a></li>
    </ul>
    <p><strong>About Course Creation</strong></p>
    <p>Bb shells for FA2017 are available for all courses (designated as lecture, lab, field or discussion) listed in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> UMBC Schedule of Classes (SOC)</a>, provided that there is an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo"> instructor of record</a> listed. As new course sections and/or instructors are added to the SOC by <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Department Scheduling Coordinators</a>, corresponding Bb shells are automatically generated overnight. </p>
    <ul>
    <li>If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> SOC</a>, please see your <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Departmental Scheduling Coordinator</a> to resolve the issue. Once you are listed in the <a href="https://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> SOC</a>, your Bb course shell will be created automatically. </li>
    <li>If you and your <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Department Scheduling Coordinator</a> believe you are correctly assigned as the instructor of record in the SOC and you do not see your course shell in Blackboard, please submit a Request Tracker (RT) ticket via <a href="https://my.umbc.edu/help" rel="nofollow external" class="bo"> my.umbc.edu/help</a>.</li>
    <li>If you need a Bb shell for a research or independent study course, please submit a <a href="http://www.umbc.edu/doit/blackboard/requestbbshell.html" rel="nofollow external" class="bo"> new course request</a>.</li>
    </ul>
    <p>Instructors who teach multiple sections of the same course will find those enrollments merged into one Bb course shell. These sections may be split upon <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"> request by an RT ticket</a>, which we recommend <a href="https://wiki.umbc.edu/x/d4HGAw" rel="nofollow external" class="bo"> submitting at least one week</a> before the semester starts, if not as soon as courses are created in Blackboard.</p>
    <p>Student enrollment in Bb mirrors the official registration in SA and updates hourly. However, courses are not accessible to students by default until the instructor of record <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId%3D1867862" rel="nofollow external" class="bo"> makes them available</a>.</p>
    <p>As always, if you have any questions, please consider the following options:</p>
    <ul>
    <li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo"> Check our extensive FAQ collection</a></li>
    <li><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"> Open a ticket via RT</a></li>
    <li>Follow the <a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"> Instructional Technology</a> &amp; <a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo"> DoIT</a> myUMBC groups</li>
    <li><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"> Request a consult</a> with instructional technology staff</li>
    </ul></div>
]]>
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<Summary>Blackboard course shells for FA2017  were created on July 18, 2017 after the  completion of the cloud migration.   Summer 2017 courses will be archived  from the separate cloud environment and...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/posts/69043</Website>
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<PostedAt>Thu, 20 Jul 2017 08:56:35 -0400</PostedAt>
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<NewsItem contentIssues="true" id="68892" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/68892">
<Title>Blackboard Cloud Migration Completed on July 7</Title>
<Tagline>System restored to full service</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p>DoIT is pleased to announce the completion of <a href="http://doit.umbc.edu/news/?id=68523" rel="nofollow external" class="bo"><span>the Blackboard cloud migration</span></a><span>.</span><span><br></span></p><p><span>During the downtime window, Blackboard engineers and DoIt staff migrated nearly 21,000 courses and more than 800 communities to the new cloud infrastructure. Summer courses continue to operate in </span><a href="http://doit.umbc.edu/news/?id=67520" rel="nofollow external" class="bo"><span>a separate environment</span></a><span> and will be migrated later during the FA2017 semester.</span><span><br></span></p><p><span>Before logging into the new cloud environment, please consider the following: </span></p><ul><li><p><span>Clear your Internet browser cache and cookies using </span><a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo"><span>these step-by-step instructions</span></a><span>. </span></p></li></ul><ul><li><p><span>Report any technical issues <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">via RT ticket</a>. If possible, please include screen captures or error messages.</span></p></li><li><p><span>Familiarize yourself with Blackboard’s </span><a href="https://wiki.umbc.edu/x/jAKJAg" rel="nofollow external" class="bo"><span>new features &amp; updates</span></a></p></li><li><p><span>Review the original </span><a href="https://docs.google.com/a/umbc.edu/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit?usp=sharing" rel="nofollow external" class="bo"><span>Bb migration FAQ</span></a></p></li></ul><p><span>Please note: FA2017 courses </span><a href="https://wiki.umbc.edu/x/eYHGAw" rel="nofollow external" class="bo"><span>will be created</span></a><span> during the week of July 17th. If you do not see your course or need to request a new course shell in Blackboard, please </span><a href="https://wiki.umbc.edu/x/SYYcAg" rel="nofollow external" class="bo"><span>review this FAQ</span></a><span>. To ensure </span><a href="https://wiki.umbc.edu/x/d4HGAw" rel="nofollow external" class="bo"><span>your split or merge request</span></a><span> is processed before the first day of class, please submit your RT request at least one week before the semester starts.</span></p><span>As always, if you have any questions, please consider the following options:</span><ul><li><p><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo"><span>Check our extensive FAQ collection</span></a></p></li><li><p><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"><span>Open a ticket via RT</span></a></p></li><li><p><span>Follow the</span><a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"><span> Instructional Technology</span></a><span> &amp;</span><a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo"><span> DoIT</span></a><span> myUMBC groups</span></p></li><li><p><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"><span>Request a consult</span></a><span> with instructional technology staff</span></p></li></ul><p><span>Thank you for your patience while we bring you a better Blackboard experience.</span></p></div>
]]>
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<Summary>DoIT is pleased to announce the completion of the Blackboard cloud migration.   During the downtime window, Blackboard engineers and DoIt staff migrated nearly 21,000 courses and more than 800...</Summary>
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<NewsItem contentIssues="true" id="68768" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/68768">
<Title>Technology Support Center To Be Closed July 1-4</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>DoIT's Technology Support Center will be closed from <strong>Saturday, July 1st to Tuesday, July 4th</strong> due to the upcoming holiday weekend. The office was already scheduled to be closed on Monday, July 3rd and Tuesday, July 4th for the holiday, and given that the AOK Library is not open on Saturdays during the Summer, it was decided to leave the building closed on Sunday, July 2nd as well.</div><div><br></div><div>If you need assistance during this time, we encourage you to refer to our FAQ knowledge base available at <a href="http://umbc.edu/faq" rel="nofollow external" class="bo">umbc.edu/faq</a> for answers to many frequent questions. If you require further assistance, we ask that you please submit a ticket online by going to <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a>.</div><div><br></div><div><a href="http://doit.umbc.edu/news/?id=68523" rel="nofollow external" class="bo">Reminder: Blackboard will be down for Cloud Migration June 30-July 8th</a></div></div>
]]>
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<Summary>DoIT's Technology Support Center will be closed from Saturday, July 1st to Tuesday, July 4th due to the upcoming holiday weekend. The office was already scheduled to be closed on Monday, July 3rd...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<NewsItem contentIssues="true" id="68523" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/68523">
<Title>Blackboard Down for Cloud Migration June 30 - July 8</Title>
<Tagline>Summer courses remain ONLINE during this period</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p><a href="https://wiki.umbc.edu/x/O4opB" rel="nofollow external" class="bo">click here to access summer courses<br><img src="https://blackboard.umbc.edu/bbcswebdav/institution/gateway/SU2017_BbV3.png" alt="access summer courses" width="275" style="max-width: 100%; height: auto;"></a><br></p>
    <hr>
    <p>Per DoIT’s <a href="http://doit.umbc.edu/news/?id=66298" rel="nofollow external" class="bo">March 8</a> and <a href="http://doit.umbc.edu/news/?id=67520" rel="nofollow external" class="bo">April 28</a> announcements, Blackboard engineers will migrate the primary UMBC Blackboard site (blackboard.umbc.edu) <strong>beginning at 12:01 AM on Friday, June 30, 2017, and lasting up to 7 days</strong>. Summer 2017 courses are <a href="http://doit.umbc.edu/news/?id=67520" rel="nofollow external" class="bo">hosted in a separate environment</a> and <em>no disruption is expected</em>.</p><p><strong>FYI: </strong>Please note that DoIT's <a href="http://doit.umbc.edu/tsc" rel="nofollow external" class="bo">Technology Support Center</a> (TSC) <a href="http://doit.umbc.edu/news/?id=68768" rel="nofollow external" class="bo">will be closed July 1 and reopen on July 5</a>.</p><p>The downtime window will allow Blackboard and UMBC to migrate all existing content, files, and database from the current hosting facilities to <a href="http://doit.umbc.edu/news/?id=66298" rel="nofollow external" class="bo">the new cloud infrastructure</a>. Time is also allocated for DoIT staff to verify third-party integrations and to perform quality assurance testing.</p><p>In preparation for this downtime, faculty, staff, and students should review these resources:</p><ul><li><a href="http://doit.umbc.edu/news/?id=67670" rel="nofollow external" class="bo">7 tips to remember</a> about the Bb cloud migration when teaching/taking a class during summer</li><li><a href="https://wiki.umbc.edu/x/O4opB" rel="nofollow external" class="bo">Where to access SU2017 courses</a></li><li><a href="https://wiki.umbc.edu/x/jAKJAg" rel="nofollow external" class="bo">New features &amp; updates in Blackboard</a> for SU2017</li><li><a href="http://my.umbc.edu/groups/instructional-technology/events?mode=upcoming&amp;tag=webinar" rel="nofollow external" class="bo">Attend a summer webinar</a></li></ul><p>After Blackboard is back online:</p><ul><li>Please clear your Internet browser cache and cookies before logging in using <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">these step-by-step instructions</a>.</li><li>Report any technical issues <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">via RT ticket</a>. If possible, please include screen captures or error messages.</li></ul><p>The UMBC Blackboard team identified a time period that should have a reduced impact on our users. If our Blackboard site is down longer than expected due to unforeseen circumstances, updates will be posted to this news article.</p><p>For more information about the cloud migration, please review DoIT’s <a href="https://docs.google.com/a/umbc.edu/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit?usp=sharing" rel="nofollow external" class="bo">Bb migration FAQ</a> for complete details about:</p><ul><li><a href="https://docs.google.com/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit#heading=h.9wbyn3861m12" rel="nofollow external" class="bo">Migrating to Blackboard’s cloud environment (SaaS)</a></li><li><a href="https://docs.google.com/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit#heading=h.z1xdi4r9nzk" rel="nofollow external" class="bo">The migration timeline</a></li><li><a href="https://docs.google.com/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit#heading=h.st65s22dohxn" rel="nofollow external" class="bo">Working in the new cloud environment</a></li><li><a href="https://docs.google.com/document/d/1I__5xmGWtT-1xoip6u821qGq-Mqsf8HQG6zr9N89n4g/edit#heading=h.63eq4jg2z1rk" rel="nofollow external" class="bo">General course access</a></li></ul><p>As always, if you have any questions, please consider the following options:</p><ul><li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">Check our extensive FAQ collection</a></li><li><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">Open a ticket via RT</a></li><li>Follow the<a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"> Instructional Technology</a> &amp;<a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo"> DoIT</a> myUMBC groups</li><li><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo">Request a consult</a> with instructional technology staff</li></ul><p>Thank you for your patience while we bring you a better Blackboard experience!</p></div>
]]>
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<Summary>click here to access summer courses       Per DoIT’s March 8 and April 28 announcements, Blackboard engineers will migrate the primary UMBC Blackboard site (blackboard.umbc.edu) beginning at 12:01...</Summary>
<Website>http://my.umbc.edu/groups/bbannouncements/posts/68523</Website>
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<Tag>bb-cloud</Tag>
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<Tag>downtime</Tag>
<Tag>migration</Tag>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Wed, 07 Jun 2017 15:28:40 -0400</PostedAt>
<EditAt>Tue, 10 Apr 2018 15:52:17 -0400</EditAt>
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