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<NewsItem contentIssues="true" id="80996" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80996">
<Title>UMBC Blackboard Use Differs from Most Schools</Title>
<Tagline>Findings based on Bb's "course archetypes" research</Tagline>
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<![CDATA[
    <div class="html-content"><span><p><span>Earlier this year, Blackboard released a “course archetype” system administrator’s tool that allows institutions to see how the company’s Learning Management System (LMS) software is being used across campus. The “course archetype” tool was informed by Blackboard’s 2016 </span><span><a href="https://blog.blackboard.com/patterns-in-course-design-how-instructors-actually-use-the-lms/" rel="nofollow external" class="bo">research</a></span><span> on clients it hosts, including UMBC (</span><a href="https://doit.umbc.edu/news/?id=46984" rel="nofollow external" class="bo"><span>since 2014</span></a><span>). The primary reason DoIT was interested in the “course archetype” tool was to get a better understanding of the depth and complexity of our current Bb usage, as we gauge the work to be done to move to our Ultra migration in Fall 2019 (see </span><a href="http://my.umbc.edu/go/ultra" rel="nofollow external" class="bo"><span>umbc.edu/go/ultra</span></a><span>).</span></p><p><span>A few observations are worth noting:</span></p><ol><li>Blackboard’s course <span><a href="https://blog.blackboard.com/patterns-in-course-design-how-instructors-actually-use-the-lms/" rel="nofollow external" class="bo">archetype research</a></span><span> initially focused on more than 3M students, in 70k courses from 927 institutions hosted by Blackboard in Spring 2016. After extensive filtering for courses between 10 and 500 students, at least average student use of 60 minutes, and faculty use of the grade book, the resulting data set for analysis “included 601,544 learners (16.25%) in 18,810 (26.87%) courses” (p.2 of the <a href="https://blog.blackboard.com/patterns-in-course-design-how-instructors-actually-use-the-lms/" rel="nofollow external" class="bo">study</a>). W</span>hen DoIT ran the course archetype tool on our 1,469 active FA18 Bb courses, only 464 (31%) did not meet the same enrollment size and usage criteria compared with 51,190 (73%) of the 70k courses hosted by Blackboard, but also filtered off for the study.</li><li><span>Blackboard found the vast majority of courses it studied were "supplemental" (content-heavy, low interaction) or "complementary" (1-way, instructor-led, minimal communication) courses, or 53% and 24%, respectively (77% total). </span>By contrast, DoIT found nearly 40% of UMBC’s remaining 991 FA18 courses are characterized at the top end of Blackboard's course design archetype: "evaluative" (heavy use of assessments) and "holistic" (high LMS activity with balanced use of assessments, content and discussion), or 21% and 18%, respectively (or 39% total).</li><li>Except for students checking grades, Blackboard found that other high student LMS activity wasn't necessarily associated with better student outcomes. We've not looked at how our UMBC students' activity is associated with outcomes (yet), because the term isn't over, but we'll do so after Fall 2018 grades are submitted in early January. </li></ol><p><span><span><a href="https://drive.google.com/file/d/1DitqbqvILNLHJS5GnvF39HiohgOMJGy3/view?usp=sharing" rel="nofollow external" class="bo"><br></a></span></span></p><p><span><a href="https://drive.google.com/file/d/1DitqbqvILNLHJS5GnvF39HiohgOMJGy3/view?usp=sharing" rel="nofollow external" class="bo"><img src="https://my3.my.umbc.edu/groups/instructional-technology/posts/80996/attachments/30065" style="max-width: 100%; height: auto;"></a></span></p><p><span><span><br></span></span></p><p><span><span>Special thanks to </span><a href="https://doit.umbc.edu/itnm/staff/hawken/" rel="nofollow external" class="bo"><span>Mariann Hawken</span></a><span>, DoIT’s Coordinator of eLearning and certified </span><a href="http://www.blackboard.com/mvp" rel="nofollow external" class="bo"><span>Blackboard MVP</span></a><span>, and </span><a href="https://doit.umbc.edu/itnm/staff/penniston/" rel="nofollow external" class="bo"><span>Tom Penniston</span></a><span>, our Analytics Specialist in Instructional Technology, for this analysis.</span></span></p><p><span>DoIT needs to explore our own data further, but UMBC's Blackboard courses appear to represent a significantly different profile compared to most Bb client institutions hosted by the company. We’ve always had <a href="https://doit.umbc.edu/analytics/most-active-bb-courses/" rel="nofollow external" class="bo">high adoption</a> -- typically 95% of all students, 87% of all instructors and 82% of all PeopleSoft sections use Bb during any given term. But when we first started our own learning analytics </span><a href="https://doit.umbc.edu/analytics/" rel="nofollow external" class="bo"><span>research</span></a><span> in 2007, just over 40% of all our Bb courses used the grade book, even though the annual "Undergraduates and IT" Educause </span><a href="https://www.educause.edu/ecar/technology-research-academic-community" rel="nofollow external" class="bo"><span>national study</span></a><span> has frequently found that students value checking grades more than any other LMS function. Typically, about 73% of all active UMBC Blackboard courses now use the grade book, a characteristic common to many of our <a href="https://doit.umbc.edu/analytics/most-active-bb-courses/" rel="nofollow external" class="bo">most active Bb courses</a>. </span></p><p><span>“DoIT has always wanted to use analytics to help inform and grow the depth and sophistication of our Bb LMS usage,” says John Fritz, Assoc. Vice President for Instructional Technology, who profiled UMBC's course design experience in a <a href="https://er.educause.edu/articles/2017/2/learning-analytics-research-for-lms-course-design-two-studies" rel="nofollow external" class="bo">2017 Educause article</a> that also referenced Bb's course archetype research. “Our institutional Blackboard usage suggests UMBC may be helping higher ed better understand how good LMS course design could be one of the most scalable student success interventions any institution can pursue.”</span></p><div><br></div><div><em>By John Fritz and Tom Penniston</em></div></span></div>
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<Summary>Earlier this year, Blackboard released a “course archetype” system administrator’s tool that allows institutions to see how the company’s Learning Management System (LMS) software is being used...</Summary>
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<Sponsor>Instructional Technology</Sponsor>
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<PostedAt>Tue, 11 Dec 2018 23:23:39 -0500</PostedAt>
<EditAt>Sat, 17 Jul 2021 16:07:39 -0400</EditAt>
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<NewsItem contentIssues="true" id="80753" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80753">
<Title>WT/SP2019 Courses Created in Blackboard on November 29, 2018</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>Blackboard course shells for WT2019 and SP2019 <a href="https://wiki.umbc.edu/x/eYHGAw" rel="nofollow external" class="bo">were created</a> on November 29, 2018.</p><p><span>The </span><a href="https://wiki.umbc.edu/x/VIdnB" rel="nofollow external" class="bo">Ultra Course Preview</a><span> setting is enabled in both WT2019 and SP2019 courses. This tool allows faculty to convert an existing Original course and see what it looks like in the Ultra Experience. Blackboard provides a conversion log with a list of Original features and functions that change in Ultra or those that won't carry forward if you choose to convert the course to Ultra. Faculty may also choose to use the Ultra Course Preview sandbox, <a href="https://my3.my.umbc.edu/groups/instructional-technology/posts/80305" rel="nofollow external" class="bo">which was provided earlier this semester</a>.</span></p><p></p><ul><li><span>Related FAQ: </span><a href="https://wiki.umbc.edu/x/VIdnB" rel="nofollow external" class="bo">How do I preview my course as an Ultra course?</a></li></ul>
    <p><strong>About Course Creation</strong></p>
    <p>Bb shells for WT2019 and SP2019 are available for all courses (designated as lecture, lab, field or discussion) listed in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> UMBC Schedule of Classes (SOC)</a>, provided that there is an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo"> instructor of record</a> listed. As new course sections and/or instructors are added to the SOC by <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Department Scheduling Coordinators</a>, corresponding Bb shells are automatically generated overnight. </p>
    <ul>
    <li>If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> SOC</a>, please see your <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Departmental Scheduling Coordinator</a> to resolve the issue. Once you are listed in the <a href="https://my.umbc.edu/go/schedule" rel="nofollow external" class="bo"> SOC</a>, your Bb course shell will be created automatically. </li>
    <li>If you and your <a href="https://docs.google.com/a/umbc.edu/document/d/1rwm_adJUvAP3cxL-QCrb56n9ql4xrR8FHd9_1Cw0vJI/edit?usp%3Dsharing" rel="nofollow external" class="bo"> Department Scheduling Coordinator</a> believe you are correctly assigned as the instructor of record in the SOC and you do not see your course shell in Blackboard, please submit a Request Tracker (RT) ticket via <a href="https://my.umbc.edu/help" rel="nofollow external" class="bo"> my.umbc.edu/help</a>.</li>
    <li>If you need a Bb shell for a research or independent study course, please submit a <a href="http://www.umbc.edu/doit/blackboard/requestbbshell.html" rel="nofollow external" class="bo"> new course request</a>.</li>
    </ul>
    <p>Instructors who teach multiple sections of the same course will find those enrollments merged into one Bb course shell. These sections may be split upon <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"> request by an RT ticket</a>, which we recommend <a href="https://wiki.umbc.edu/x/d4HGAw" rel="nofollow external" class="bo"> submitting at least one week</a> before the semester starts, if not as soon as courses are created in Blackboard.</p>
    <p>Student enrollment in Bb mirrors the official registration in SA and updates hourly. However, courses are not accessible to students by default until the instructor of record <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId%3D1867862" rel="nofollow external" class="bo"> makes them available</a>.</p>
    <p>As always, if you have any questions, please consider the following options:</p>
    <ul>
    <li><a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo"> Check our extensive FAQ collection</a></li>
    <li><a href="http://my.umbc.edu/go/request-help" rel="nofollow external" class="bo"> Open a ticket via RT</a></li>
    <li>Follow the <a href="http://my.umbc.edu/groups/instructional-technology" rel="nofollow external" class="bo"> Instructional Technology</a> &amp; <a href="http://my.umbc.edu/groups/doit" rel="nofollow external" class="bo"> DoIT</a> myUMBC groups</li>
    <li><a href="http://doit.umbc.edu/itnm/staff/" rel="nofollow external" class="bo"> Request a consult</a> with instructional technology staff</li>
    </ul></div>
]]>
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<Summary>Blackboard course shells for WT2019 and SP2019 were created on November 29, 2018.  The Ultra Course Preview setting is enabled in both WT2019 and SP2019 courses. This tool allows faculty to...</Summary>
<Website>https://my3.my.umbc.edu/groups/bbannouncements/posts/80753</Website>
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<Tag>winter</Tag>
<Group token="bbannouncements">Blackboard Announcements</Group>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Tue, 11 Dec 2018 10:55:35 -0500</PostedAt>
<EditAt>Mon, 02 Dec 2019 19:35:17 -0500</EditAt>
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<NewsItem contentIssues="false" id="80952" important="true" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80952">
<Title>Help Wanted!! - Testers for RT in the Cloud</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>For several months DoIT staff have been working diligently on a project to transition RT to a hosted environment (Cloud) in Amazon Web Services (AWS).</div><div><br></div><div>The goal is to address volume related performance issues currently being experienced and provide a more robust business continuity option. This transition will include a minor upgrade to the application (4.4.2 to 4.4.3) and testing will begin 12/10/2018 with the actual upgrade occurring 1/5/2019.</div><br>We are asking all support staff to log in and perform testing on typical tasks to ensure a smooth and successful transition. <br><br>Please note that the <a href="https://rt-dev.umbc.edu/" rel="nofollow external" class="bo">test system</a> will not actually send emails to ticket participants however it will record them as if they were sent for verification purposes. You can add new tickets via the ‘New Ticket in’ button on the top right of the screen. Note, web forms will not create tickets in the test instance. This feature will be verified via the RT technical team.<br><br>The major items to test will be adjustments to existing tickets (e.g. add a correspondence, change a custom field value, resolve a ticket, change ownership, etc.).<br><br>Please note that the<a href="https://rt-dev.umbc.edu/" rel="nofollow external" class="bo"> test system</a> will have the BestPractical default look and feel of blue/white instead of our UMBC colors.<br><br>Please <a href="https://rt.umbc.edu/Ticket/Create.html?Queue=228" rel="nofollow external" class="bo">submit</a> a ticket for any issues identified in your testing.<br><br>For those interested we are on version 4.4.2. You can review the release notes for RT 4.4.3 <a href="https://docs.bestpractical.com/release-notes/rt/4.4.3" rel="nofollow external" class="bo">here</a>. <br><br>Thank you<br><br>Joe Kirby</div>
]]>
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<Summary>For several months DoIT staff have been working diligently on a project to transition RT to a hosted environment (Cloud) in Amazon Web Services (AWS).     The goal is to address volume related...</Summary>
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<NewsItem contentIssues="true" id="80948" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80948">
<Title>Graduate Assistantship Forms Transitioning to DocuSign!</Title>
<Tagline>Digital Workflow Offers Expanded Functionality</Tagline>
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<![CDATA[
    <div class="html-content"><div>The <a href="https://gradschool.umbc.edu/" rel="nofollow external" class="bo">Graduate School</a> has been using DocuSign as their e-signature and digital workflow platform, replacing many of their paper forms with electronic forms that can be submitted, signed, processed and stored with no printing required. The ease with which both students and staff can submit and sign the forms and the efficiency they generate in the workplace has encouraged the Graduate School to partner with the Division of Information Technology (DoIT) to transition graduate assistantship forms to the DocuSign platform.</div><div><br></div><div>However, creating a form that all departments could use while simultaneously fulfilling the individual needs and preferences of each was not an easy task. The form had to be smart enough to adapt to many different scenarios and reliable enough to remain consistent and efficient for signers.</div><div><br></div><div>With the help of DoIT’s assistant vice president <strong>Joe Kirby</strong>, software developer <strong>Frank Elmore</strong>, their team of student developers, and input from graduate assistants and campus stakeholders, the Graduate School created a dynamic data gathering form for assistantships. This webform allows departmental staff to quickly enter information, automatically retrieve key information from the school database, and easily identify the name and email of each required signer in the workflow. As the DocuSign form travels to each individual via secure email, administrators can track the document through recorded timestamps and easily see each time someone opens, edits, or signs it. <br></div><div><br></div><div>According to the Assistant Dean for Administration, Policy and Compliance <strong>Isabel Garrido</strong>, the ability to track the form as it progresses in the DocuSign workflow is efficient and eliminates guesswork. As an example, when graduate assistants contact the Graduate School about the status of their tuition remission, instead of referring them to their department, searching for paper forms or wondering if they have been signed, DocuSign allows Isabel and her staff to view the most recent timestamp on a form and know exactly where it is in the process in seconds.</div><div><br></div><div>DocuSign’s technical accessibility is also beneficial. Within moments of the form being sent graduate assistants can access, sign and submit them on their mobile device from any location. Upon receipt of the form, graduate assistants will be glad to see that not only has much of the required information been pre-populated, but the few fields they are required to complete are intuitive and come with helpful tips to guide them smoothly and quickly through the process. <br></div><div><br></div><div>Although mistakes are less likely when entering DocuSign forms, if errors occur, the process to generate a corrected form in DocuSign is quick and easy. The helpful notifications feature in DocuSign automatically sends email reminders to signers ensuring speedy compliance and provides an electronic copy of each finalized form to the Graduate School. DoIT’s recent upgrade of the forms has gone even further to make the process more flexible to the needs of graduate assistants and departments alike.</div><div><br></div><strong>Lina Chung</strong>, Program Management Specialist in the College of Engineering and Information Technology (CoEIT) transitioned to the DocuSign process for graduate assistant forms in 2017 and praises how efficiently her office processes GA Tuition Remission and GA Appointment Letters now. “Before, timelines could be very unpredictable. Forms could take anywhere from days to weeks to fully complete. Now, it rarely takes more than a few days,” Lina explains. With most graduate students living busy lives off campus, some in other countries, a faster process that limits the need for back-and-forth communication is essential. <br><div><br></div><div>Information Systems adopted the DocuSign process for graduate assistantships in 2017. Chemical, Biochemical &amp; Environmental Engineering (CBEE) implemented the process in Dec. 2018. Computer Science and Electrical Engineering (CSEE), Mathematics and Statistics, and Physics and are expected to implement shortly. A pilot group comprised of members from various departments who have not transitioned to the DocuSign process is currently testing the forms. Departments interested in joining the pilot group should contact Isabel Garrido (<a href="mailto:garrido@umbc.edu">garrido@umbc.edu</a>) in the Graduate School. </div><br>Campus-wide implementation of graduate assistantship forms via DocuSign is slated for summer ‘19.<br><br></div>
]]>
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<Summary>The Graduate School has been using DocuSign as their e-signature and digital workflow platform, replacing many of their paper forms with electronic forms that can be submitted, signed, processed...</Summary>
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<NewsItem contentIssues="false" id="80920" important="true" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80920">
<Title>12-07-2018 Service Interruption</Title>
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    <div class="html-content">RT had a server issue at approximately 11:30am which prevented updates to occur. <div><br></div><div>The system did queued these up and now that the issue has been resolved the backlog of requests will be processed.<div><br></div><div>Please allow the next 30 minutes or so for catch up.</div><div><br></div><div>Thank you for your patience in this matter.</div><div><br></div><div>Joe Kirby</div><div><br></div><div> </div></div></div>
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<Summary>RT had a server issue at approximately 11:30am which prevented updates to occur.     The system did queued these up and now that the issue has been resolved the backlog of requests will be...</Summary>
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<NewsItem contentIssues="true" id="80914" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80914">
<Title>myUMBC Spring 2019 Update</Title>
<Tagline>Changes to navigation and notifications</Tagline>
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<![CDATA[
    <div class="html-content"><div>We launched the updated myUMBC homepage experience this August and overall the responses were positive with regard to the updated look and feel and community focus. However, it was also obvious that we made some missteps in our redesign, notably around the notification list on the left of the homepage and the visibility of the main navigation links.</div><div><br></div><div>Although we hate making dramatic changes to myUMBC because of the disruption they cause to your workflow, we feel it is import to correct these mistakes quickly because of the frustration they’re causing.</div><div><br></div><h5>Main Navigation Changes</h5><div>We’re moving the main navigation links into a single black bar across the top. This bar will contain Search, links to the major sections of myUMBC, as well as the links to Mail, Blackboard, etc. This should put these links in a more familiar place for users of past versions of myUMBC and be more obvious overall for all users.</div><div><br></div><h5>Notification Changes</h5><div>When we redesigned the homepage to focus more on community events and updates we were worried about people losing touch with the updates from their groups. The notifications menu in the top right let you see the latest updates from your groups but it was hidden by default, so we decided to show a summary of your updates on the left hand side of the homepage next to the navigation links. This summary showed you the number of unread updates from your groups but because, realistically, people don't read everything they get from every group, what ended up happening was a bloat of notifications. This resulted in an increasing notification count that was at best annoying and at worst anxiety inducing.</div><div><br></div><div><blockquote><div><img src="https://my3.my.umbc.edu/groups/myumbc/posts/80914/attachments/30037" width="320" style="max-width: 100%; height: auto;"></div></blockquote></div><div><br></div><div>Since we’re removing the main navigation links from the left-hand side, we decided to go ahead and remove the entire left side of the homepage and use the space made available to show the notification menu by default.  We think this has two key advantages over the previous design:</div><div><ol><li>You can immediately see the subject of your most recent notifications to know if something is interesting or not — versus just the name of the sending group and a number of unread.</li><li>Critical updates like Alerts are seen immediately upon logging in rather than hidden under a number or a dropdown.</li></ol></div><div>The notification list will be open by default on large screen browsers only and only on the homepage of myUMBC. We are also exploring redesigning this notification list to work more like notifications on your phone: grouping of notifications, easier marking as read, and more interactive.</div><div><br></div><h4>Updated Interface</h4><div>Here is a screenshot of the new interface:</div><div><img src="https://my3.my.umbc.edu/groups/myumbc/posts/80914/attachments/30038" style="max-width: 100%; height: auto;"></div><div><br></div><div>We apologize for making dramatic changes like this mid-academic year, but we feel these improvements are warranted.</div><div><br></div><div>As always, feel free to leave a comment or reach out to me directly if you have any questions for feedback.</div><div><br></div><div><div>B. Collier Jones</div><div>myUMBC Project Lead</div><div><a href="mailto:collier@umbc.edu" rel="nofollow external" class="bo">collier@umbc.edu</a></div></div></div>
]]>
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<NewsItem contentIssues="true" id="80886" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80886">
<Title>UMBC Graduate School Makes Strides In Efficient Outreach</Title>
<Tagline>E-signatures Continue To Produce New Business Solutions</Tagline>
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    The <a href="https://gradschool.umbc.edu/" rel="nofollow external" class="bo">Graduate School</a> at UMBC takes pride in providing opportunities for student success. Through collaboration with prestigious faculty and research with groundbreaking partner institutions, graduate students can achieve personal, professional, and academic excellence. In order to better serve students and the community, the graduate school provides numerous services and programs that support non-traditional students in reaching their goals. <br></div><div><br></div><div>The <a href="https://gradschool.umbc.edu/admissions/nontraditional/golden/" rel="nofollow external" class="bo">Golden ID Program</a> waives the tuition costs of certain graduate programs for qualifying Maryland retirees who are at least 60 years of age. Whether degree seeking or not, Golden ID students can continue to enrich their lives with learning and development at little cost. <br></div><div><br></div><div>The <a href="https://gradschool.umbc.edu/admissions/nontraditional/accelerated/" rel="nofollow external" class="bo">Accelerated Graduate Program</a> allows ambitious undergrads to double count a certain number of credits for both their bachelor’s and intended graduate degrees. By making their intentions known to both their undergraduate advisor and the appropriate graduate program director, accepted students can make an academic plan that jump-starts their collegiate career. <br></div><div><br></div><div>Both of these programs offer unique opportunities for qualifying individuals, but they generally require those individuals to discover and actively pursue those opportunities. Consequently, retirees who don’t know they could attend classes without paying tuition and undergrads who are too preoccupied with their current coursework can easily miss the chance to apply. That is why the Graduate School at UMBC is reexamining their business practices and adopting new tools and technology to widen their outreach to prospective students. <br></div><div><br></div><div>DocuSign, the e signature and digital workflow platform, has provided a unique solution. In addition to making traditionally paper forms much easier to fill out and process, DocuSign’s digital envelopes can be sent out automatically to potential applicants via secure email complete with personalized messages and direct access to the electronic form. Rather than depend on students or applicants eligible for the Golden ID program to research and initiate the process themselves, Grad School can instead approach them directly with everything they need. <br></div><div><br></div><div>Converting to a new business process has its difficulties. It is often an exercise in reexamining every aspect of the workflow and defining what is essential and where the inefficiencies occur. Operations manager <strong>Dan Neeley</strong>, M.S. ‘15 Human-Centered Computing, says that change management involves balancing the needs of both staff and students, managing the workflow and accountability of designated signers, and handling exceptions and possible points of failure. <br></div><div><br></div><div>Despite these challenges, Neeley acclaims the plentiful opportunities for improvements in sensible efficiency that come in return. Improving communications between UMBC and applicants to these valuable programs goes a long way in increasing student satisfaction and success.</div><div><br></div><div><strong>More Info:</strong></div><div><ul><li><span>Visit
         the <u><span><a href="https://my3.my.umbc.edu/groups/docusign" rel="nofollow external" class="bo"><span>DocuSign
         myUMBC Group</span></a></span></u></span></li><li><span>Visit
         UMBC's <u><span><a href="https://wiki.umbc.edu/display/faq/Find+Help" rel="nofollow external" class="bo"><span>FAQ knowledge base</span></a></span></u></span></li></ul></div></div>
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<Summary>The Graduate School at UMBC takes pride in providing opportunities for student success. Through collaboration with prestigious faculty and research with groundbreaking partner institutions,...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<NewsItem contentIssues="true" id="80842" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80842">
<Title>Digital Workflows Integrate Procedure And Technology</Title>
<Tagline>AOP Provides New Opportunities For Business Efficiency</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>UMBC’s <a href="https://aop.umbc.edu/" rel="nofollow external" class="bo">Office of Academic Opportunities Programs</a> (AOP) is dedicated to providing assistance, resources, and support to students who have traditionally been underrepresented in higher education in order to facilitate academic success. By coordinating with UMBC departments as well as off campus agencies such as the US Department of Education and the National Science Foundation, AOP encourages and empowers pre-college and ambitious UMBC students to achieve their academic goals. <br></div><div><br></div><div>In order to enhance its correspondence with students and their families as well as improve its business processes, AOP has adopted DocuSign as their e-signature and digital workflow tool. With help from developers in the Division of Information Technology (DoIT), AOP has converted much of their paper forms to electronic, automated forms that can be signed and submitted without ever having to print. <br></div><div><br></div><div>The <a href="https://mcnair.umbc.edu/" rel="nofollow external" class="bo">McNair Scholars Program</a>, for example, has transformed its entire application process to DocuSign, creating a digital envelope that allows applicants to upload any financial documents or recommendations directly to the form and submit it all through a secure email. DocuSign forms can also be filled out on any mobile device, which can significantly reduce the time it takes for students to submit their applications. <br></div><div><br></div><div>In addition to improving the experience for students, AOP has integrated DocuSign’s capabilities with their existing business practices to create a much more efficient system for processing and storing the submitted forms. One of the big disadvantages of paper applications is always the back and forth correspondence and approvals required when the form is filled out improperly. This takes up a lot of time that staff could be using to complete their numerous other tasks and tends to leave both staff and students dissatisfied. <br></div><div><br></div><div>With DocuSign, staff can create templates that guide signers step by step through the form, offering tooltips and validations to ensure that signers input the correct information. At any time, staff can also check on the status of each pending form as DocuSign timestamps each time the signer views and edits the form. Once the form has been submitted, AOP staff have designated Box folders into which DocuSign will automatically upload the completed application and all supporting documents. If they still need to follow up with the applicant, AOP can cancel or resend the form with just a few clicks. <br></div><div><br></div><div>McNair Scholars Assistant Director <strong>Michael Hunt</strong>, B.S. ‘06 Mathematics, says that the ability to adjust and automate the application’s workflow has gone a long way in reducing administrative work for McNair staff. Though the McNair Scholars Program has gone farthest in reducing paper, AOP’s other programs have also taken up DocuSign as well. <br></div><div><br></div><div>AOP Director<strong> Corris Davis</strong>, B.S. ‘98 Biological Sciences, praised the use of DocuSign for the many agreements and contracts used in the <a href="https://upwardbound.umbc.edu/" rel="nofollow external" class="bo">Upward Bound Program</a>, which reaches out to high school students in Baltimore City and County. Many of these forms require both the student and a parent/guardian to read and agree to numerous program requirements and rules. DocuSign not only skips the hassle of having to submit all these forms by mail, but also does more to ensure that the signers fully read each section by preventing submission before each part is initialed and signed.  <br></div><div><br></div><div>In advancing their mission to enable academic success, AOP has simultaneously improved their business processes to benefit both students and staff. Moving forward, as DoIT continues to integrate DocuSign with campus systems, AOP expects to create even more efficient solutions. <br></div><div><br></div><div><p><strong><span>More Info:</span></strong></p>
    
    <ul><li><span>Visit
         the <u><span><a href="https://my3.my.umbc.edu/groups/docusign" rel="nofollow external" class="bo"><span>DocuSign
         myUMBC Group</span></a></span></u></span></li><li><span>Visit
         UMBC's <u><span><a href="https://wiki.umbc.edu/display/faq/Find+Help" rel="nofollow external" class="bo"><span>FAQ knowledge base</span></a></span></u></span></li></ul></div></div>
]]>
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<Summary>UMBC’s Office of Academic Opportunities Programs (AOP) is dedicated to providing assistance, resources, and support to students who have traditionally been underrepresented in higher education in...</Summary>
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<Sponsor>Division of Information Technology (DoIT)</Sponsor>
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<NewsItem contentIssues="true" id="80736" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80736">
<Title>TechFest 2019 - Save the Date!</Title>
<Tagline>4th Annual TechFest to be held on Friday, March 1, 2019</Tagline>
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<![CDATA[
    <div class="html-content"><p><span>On Friday, <strong>March 1, 2019</strong>, DoIT's Instructional Technology Team will hold its fourth annual TechFest.  TechFest traditionally brings the campus community together to share and demonstrate ways technology can both support and improve the efficiency of day-to-day activities including academics. This year, participants are in for a double treat as Instructional Technology partners with the Faculty Development Center to bring you day </span><span>celebrating technology, teaching and learning! </span><span> </span></p><p><span>The Faculty Development Center will also be holding their <a href="https://fdc.umbc.edu/programs/workshops/provosts-teaching-and-learning-symposium/" rel="nofollow external" class="bo">Symposium sponsored by the Provost's office</a> on the same day which will include a poster session and luncheon with keynote address by renowned speaker Randy Bass.</span></p><p><span>Key themes for this year’s TechFest include (but are not limited to) the following:</span><br></p><p><span>·<span>         </span></span><strong>Using Learning Technologies for Instruction and Engagement (LTIE)</strong></p><p><span>·<span>         </span></span><strong>Using Data Collection and Analytics to Inform Instruction, Measure Success, and Prompt Intervention (DCA)</strong></p><p><span>·<span>         </span></span><strong>Integrating Technology Tools into Best Practices (TBP)</strong></p><p><span> </span></p><p><span>Students, faculty, and staff are all welcome and encouraged to attend.</span></p><p><span> </span></p><p><strong><span>Are you a student, faculty, or staff member</span></strong><span> <strong>interested in </strong>leading a 45-minute workshop session on one of the three themes, presenting a poster on teaching and learning, or providing a brief overview of an instructional technology tool in the Technology Test Kitchen?  Then start planning the abstract for your proposal.  A Call for Proposals will be issued soon.  Past Session topics have included Clickers, Blackboard, iCloud, Accessibility, Phishing, CourseArc, and Lynda.com.  New topics are encouraged and appreciated.</span></p><p><span><a href="https://my3.my.umbc.edu/groups/instructional-technology/posts/81092" rel="nofollow external" class="bo"> View the Call for Proposals here.</a></span></p><p><span><a href="https://goo.gl/forms/ayghqVK4DHz3YHiP2" rel="nofollow external" class="bo">Submit your proposal by following this link.</a></span></p><p><span> </span></p><p><span>For more information about TechFest, be on the lookout for future posts regarding proposal deadlines and event registration.  You can also contact us at <a href="mailto:techfest19@umbc.edu" rel="nofollow external" class="bo">techfest19@umbc.edu</a>. </span></p></div>
]]>
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<Summary>On Friday, March 1, 2019, DoIT's Instructional Technology Team will hold its fourth annual TechFest.  TechFest traditionally brings the campus community together to share and demonstrate ways...</Summary>
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<Sponsor>Instructional Technology</Sponsor>
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<PostedAt>Tue, 04 Dec 2018 10:21:21 -0500</PostedAt>
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<NewsItem contentIssues="true" id="80155" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/80155">
<Title>Learning and Leading in DoIT: Sherri Braxton</Title>
<Tagline>Co-director, Educause Learning Technology Leadership Program</Tagline>
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<![CDATA[
    <div class="html-content"><div>As technology continues to change the academic landscape, UMBC’s <a href="https://doit.umbc.edu/itnm/about/" rel="nofollow external" class="bo">Division of Information Technology (DoIT) Instructional Technology</a> staff are at the forefront, serving as leaders in their field and mentoring the next generation of leaders. Sherri Braxton, senior director of instructional technology, was recently named co-director of <a href="https://www.educause.edu/" rel="nofollow external" class="bo">Educause’s</a> <a href="https://events.educause.edu/educause-institute/learning-technology-leadership-institute" rel="nofollow external" class="bo">Learning Technology Leadership (LTL) Program</a>, an intensive, five-day residential program that offers time away from on-the-job demands for interacting with peers, recharging vision, and honing skills.</div><div><br></div><div><br></div><div>The LTL program provides IT staff whose role is to support and promote technology in teaching and learning with the decision making, relationship building, management, and other critical skills they will need as leaders in a variety of contexts and with different campus groups. Braxton, who joined the DoIT staff in 2014, had already been asked to serve on the LTL Program faculty for a three-year term in 2017 after participating in the program in 2016. As co-leader of the program, she’ll serve as co-director for one year, and then lead the program the following year. She is also co-leader of the Educause Instructional Technology Constituents Group.</div><div><br></div><div><br></div><div>John Fritz, associate vice president, information technology, says, “I'm pleased but not surprised that Educause has recognized what we've known about Sherri during her four years with us: She's not only a leader on campus but also in our profession. She leads by example, has nurtured a great team, and people want to work with and for her. She brings a lot of energy to anything she does and it's contagious.”</div><div><br></div><div><br></div><div>Braxton’s own perspectives as a leader and manager include an emphasis on communication and mentorship. “I want people to feel they have ownership over the projects they are working on. I don’t believe in micromanaging; allowing staff to be self-starters inspires their confidence,” she says. “We have great communication within the instructional technology team. It’s important for people to feel they can come to me if they’re not sure they’re doing something right - or if they aren’t sure I’m doing something right.” </div><div><br></div><div><br></div><div>Prior to UMBC, Braxton worked as a software engineer and a defense contractor before moving into both teaching and instructional design at Bowie State University and the Johns Hopkins University. For over 15 years, she has served as an adjunct professor in the IT and computer science program at University of Maryland University College. She received her bachelor’s degree in mathematics with a minor in computer science from Wake Forest University, a master’s in computer science with a minor in math from North Carolina State University, and a doctorate in computer science from the George Washington University with minors in educational leadership and management science.</div><div><br></div><div><br></div><div>In their own careers, Braxton says, staff should always be thinking about where they want to go next and what skills they will need. “I want to be able to support my staff in making that next step. It’s also important to network, and to take risks, to work on projects that make them uncomfortable and try as many different things as possible.”</div><div><br></div><div><br></div><div>“Being a lifelong learner is important for IT professionals,” Braxton adds. “Change in IT isn’t a matter of if but of when, which means quickly learning new tools and new ways to transform the academic landscape. It also means understanding and communicating the potential for added benefits to users.”</div><div><br></div><div>“It never gets dull,” she says with a smile.</div><div><br></div></div>
]]>
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<Summary>As technology continues to change the academic landscape, UMBC’s Division of Information Technology (DoIT) Instructional Technology staff are at the forefront, serving as leaders in their field...</Summary>
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<PostedAt>Mon, 03 Dec 2018 10:09:37 -0500</PostedAt>
<EditAt>Fri, 07 Dec 2018 12:36:05 -0500</EditAt>
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