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<NewsItem contentIssues="false" id="13603" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/13603">
<Title>SU2012 Blackboard Drop-in Sessions</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for summer courses.
    
    The following drop in sessions will be held in Engineering 025. A DoIT staff member will be available to work one-on-one with with users who show up during the designated times. Please note that this is not a formal Blackboard training class.  Users may show up or leave at any point during these sessions.
    
    Additional dates and times may be added as demand warrants.
    
    <table border="1"> <tbody> <tr><td colspan="3"><strong>
    SU2012 Blackboard Drop-In Schedule</strong></td></tr> <tr><th><strong>Date<strong>Time</strong></strong></th></tr>
    <tr><td>Tu 5/8</td><td>12-1 pm</td></tr>
    <tr><td>Tu 5/15</td><td>12-1 pm</td></tr> 
    <tr><td>M 5/21</td><td>4-6 pm</td></tr> 
    <tr><td>Tu 5/22</td><td>12-1 pm </td></tr>
    <tr><td>Th 5/24</td><td>12-1pm</td></tr>  
    <tr><td>W 5/30</td><td>12-1 pm</td></tr> 
    <tr><td>F 6/1</td><td>12-1 pm</td></tr>
    <tr><td>M 6/4</td><td>12-1 pm </td></tr>
    </tbody></table></div>
]]>
</Body>
<Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for summer courses.  The following drop in sessions will be held in Engineering 025. A DoIT staff member...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/04/su2012_blackboa.html</Website>
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<Tag>blackboard</Tag>
<Tag>hybrid</Tag>
<Tag>teaching-and-learning</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 10 Apr 2012 11:03:29 -0400</PostedAt>
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<NewsItem contentIssues="false" id="13533" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/13533">
<Title>Blackboard Down for Maintenance from 10 pm Fri. 4/13 to 1 am Sat. 4/14</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">scheduled maintenance</a> from 10 pm Friday, April 13 to 1 am Saturday, April 14. DoIT staff will be applying security updates required by Blackboard during this time.
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down for three hours of scheduled maintenance from 10 pm Friday, April 13 to 1 am Saturday, April 14. DoIT staff will be applying security updates required by...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/04/blackboard_down_29.html</Website>
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<Tag>blackboard</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>teaching-and-learning</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 06 Apr 2012 17:24:21 -0400</PostedAt>
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<NewsItem contentIssues="false" id="13437" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/13437">
<Title>FA2012 Lab &amp; Lecture Hall Software Requests Deadline is May 1</Title>
<Body>
<![CDATA[
    <div class="html-content">In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2012 must be received by Tuesday, May 1. For Spring 2013, the lab &amp; lecture hall software "image" deadline is Monday, October 1. All software requests must be made <em>each semester </em>(they do not carry over from semester to semester).
    
    To be added to the lab &amp; lecture hall image, DoIT must have the following:
    
    * Proof of purchase/licenses
    * Media and software installation instructions
    
    Please <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">submit an RT ticket </a> containing the required information or contact 410.455.3838 and a Technology Support Center (TSC) staff member will assist you.  If the request is not received by the deadline, there is no guarantee the requested software will be made available.
    
    For an instructor-only demo of software, please use a laptop. If you don't have a laptop, you can <a href="http://www.umbc.edu/oit/classroomtechnology/avrequest.html" rel="nofollow external" class="bo">reserve</a> and pick up one at <a href="http://www.umbc.edu/oit/classroomtechnology/" rel="nofollow external" class="bo">AV Services</a> (020 ENGR Bldg).
    
    If you need software installed on the lab image for a one-time purpose (for example, a 2-day workshop in which all users need access to the software), the request should be submitted no less than six (6) weeks prior to the first lab reservation for that class. The software will be removed once you are done.
    
    An e-mail will be sent to the requester once the software is installed, typically 1-2 week(s) before the first use of the software; faculty/instructors need to then test the software to ensure everything is working as expected for class. Support for the software is the responsibility of the instructor or department who requested that the software be installed.
    
    Again, proof of purchase and/or license must be provided for as many copies as will be needed for the students in the class. We cannot install software without appropriate proof of licensing.
    
    Although DoIT will make a reasonable effort to get all software packages to work, we can not guarantee that they will. Some packages may not function because of the network, computer hardware, and lab setup. DoIT cannot be held responsible for software that does not work by class time. Please contact the TSC at 410.455.3838 if you have any additional questions.</div>
]]>
</Body>
<Summary>In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2012 must be received by Tuesday, May 1. For...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/04/fa2012_lab_lect.html</Website>
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<Tag>classroom-technology</Tag>
<Tag>general</Tag>
<Tag>software</Tag>
<Tag>teaching-and-learning</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 03 Apr 2012 17:35:49 -0400</PostedAt>
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<NewsItem contentIssues="false" id="13438" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/13438">
<Title>Hybrid Teaching and Learning Resources Lunch &amp; Learn on 5/7 at 12 pm</Title>
<Body>
<![CDATA[
    <div class="html-content">Are you interested in learning more about hybrid teaching and learning? Are you curious about what resources are available to you on campus? Bring your lunch and join the conversation on Monday, May 7, from 12-1 pm in ENGR 023. Representatives from <a href="http://www.umbc.edu/doit" rel="nofollow external" class="bo">DoIT</a> and the <a href="http://www.umbc.edu/summer/" rel="nofollow external" class="bo">Office of Summer, Winter &amp; Special Programs</a> will give an overview of the <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/04/hybrid_course_r_3.html" rel="nofollow external" class="bo">Hybrid Course Redesign Workshop</a>, the <a href="http://my.umbc.edu/groups/doit-hybrid/documents/719" rel="nofollow external" class="bo">Alternate Delivery Program</a>, and resources available through <a href="http://www.qmprogram.org/" rel="nofollow external" class="bo">Quality Matters</a> and the <a href="http://sloanconsortium.org/workshops" rel="nofollow external" class="bo">SLOAN-C College Pass </a>program. All faculty are welcome to attend. Cookies and beverages will be provided for registered participants.  To register, please go to <a href="http://my.umbc.edu/groups/training/events/11392" rel="nofollow external" class="bo">this event</a> on the <a href="http://my.umbc.edu/groups/training" rel="nofollow external" class="bo">myUMBC Training site</a>.</div>
]]>
</Body>
<Summary>Are you interested in learning more about hybrid teaching and learning? Are you curious about what resources are available to you on campus? Bring your lunch and join the conversation on Monday,...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/04/hybrid_teaching.html</Website>
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<Tag>hybrid</Tag>
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<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 03 Apr 2012 17:15:40 -0400</PostedAt>
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<NewsItem contentIssues="false" id="13435" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/13435">
<Title>Hybrid Course Redesign Workshop, 6/8</Title>
<Body>
<![CDATA[
    <div class="html-content"><a href="http://www.umbc.edu/doit/" rel="nofollow external" class="bo">DoIT</a> and the <a href="http://www.umbc.edu/fdc/" rel="nofollow external" class="bo">Faculty Development Center</a> will be offering the Course Redesign/ Hybrid Course Redesign Workshop on June 8, 2012 from 10:00 am to 3:00 pm in ENGR 023 on UMBC's Main Campus. In the morning participants will learn the principles of good course design, including designing assignments and assessments that help students achieve the goals for their learning. Lunch will be provided and participants will hear from a panel of faculty experienced in teaching hybrid courses. In the afternoon  faculty will apply the principles of good course design from the morning session to planning a hybrid course (part-online, part face-to-face), and gain hands-on experience with some of the technology tools that are effective in online teaching. This workshop is open to all full or part time UMBC faculty and is limited to 14 participants. To register, please go to <a href="http://my.umbc.edu/groups/training/events/11393" rel="nofollow external" class="bo">this event</a> on the <a href="http://my.umbc.edu/groups/training" rel="nofollow external" class="bo">myUMBC Training site</a>.
    
    The workshop will also help meet the <a href="http://my.umbc.edu/groups/doit-hybrid/documents/720" rel="nofollow external" class="bo">requirements</a> for a one-time course-redesign stipend through the Alternate Delivery program (ADP), which is sponsored by both the <a href="http://www.umbc.edu/provost/" rel="nofollow external" class="bo">Office of the Provost</a>, and the Office of Summer, Winter and Special Programs (<a href="http://www.umbc.edu/summer/" rel="nofollow external" class="bo">OSWSP</a>).</div>
]]>
</Body>
<Summary>DoIT and the Faculty Development Center will be offering the Course Redesign/ Hybrid Course Redesign Workshop on June 8, 2012 from 10:00 am to 3:00 pm in ENGR 023 on UMBC's Main Campus. In the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/04/hybrid_course_r_3.html</Website>
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<Tag>blackboard</Tag>
<Tag>hybrid</Tag>
<Tag>teaching-and-learning</Tag>
<Tag>training</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 03 Apr 2012 17:05:53 -0400</PostedAt>
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<NewsItem contentIssues="false" id="13110" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/13110">
<Title>Human Resources to Release New UMBC Holidays Calendar</Title>
<Body>
<![CDATA[
    <div class="html-content">In 2011, the campus transitioned to Google Calendar as the campus-wide calendaring solution.  Incorporated in the use of Google Calendar is the need identify when the campus observes holidays within each year.  As a result, you will now see a new calendar named <strong>UMBC Holidays</strong> which represents the official University holiday observances. The new calendar will appear in the "Other calendars" section of your calendar. Official holidays will appear at the top of your calendar as a note.  Beginning March 30, 2012 the new <strong>UMBC Holidays</strong> calendar will be added to your UMBC Google calendar.
    
    HR will continue to post the hard copy schedule as we have in previous years.  The holiday calendar within Google is an additional feature for your convenience. Each year, the calendar will be updated with the University's observance dates for your convenience.  Should you have any questions, please feel free to contact Sherrell McNamara at <a href="mailto:mcnamara@umbc.edu">mcnamara@umbc.edu</a> or ext. 5-3646.</div>
]]>
</Body>
<Summary>In 2011, the campus transitioned to Google Calendar as the campus-wide calendaring solution.  Incorporated in the use of Google Calendar is the need identify when the campus observes holidays...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/03/human_resources.html</Website>
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<Tag>news</Tag>
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<PostedAt>Wed, 21 Mar 2012 21:48:21 -0400</PostedAt>
<EditAt>Wed, 21 Mar 2012 21:48:21 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="13064" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/13064">
<Title>Known Issue: Intermittent Login Failure, Workaround is Using VPN</Title>
<Body>
<![CDATA[
    <div class="html-content">Over the weekend, DoIT has received several reports of intermittent login failures using myUMBC, Blackboard and even the RT (Request Tracker) ticketing system The problem is actually not with these systems, but appears to be one of the campus authentication servers, which DoIT is addressing.
    
    In the meantime, if you encounter this error (depicted by the images below), a possible work around is to access these campus systems AFTER first logging in through UMBC's Virtual Private Network (or VPN) at <a href="http://vpn.umbc.edu" rel="nofollow external" class="bo">http://vpn.umbc.edu</a>. For help in using the VPN, visit the following FAQ entry:
    
    <strong>How Do I Connect via VPN?</strong>
    <a href="https://wiki.umbc.edu/x/boAc" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/boAc</a></div>
]]>
</Body>
<Summary>Over the weekend, DoIT has received several reports of intermittent login failures using myUMBC, Blackboard and even the RT (Request Tracker) ticketing system The problem is actually not with...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/03/known_issue_int.html</Website>
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<PostedAt>Mon, 19 Mar 2012 08:08:33 -0400</PostedAt>
<EditAt>Mon, 19 Mar 2012 08:08:33 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="12990" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/12990">
<Title>Blackboard Down for Maintenance from 7-9 am Wed., 3/21</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down for two hours of maintenance from 7 - 9 am Wednesday, March 21.   DoIT staff will be installing necessary patches and updates during this time.
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down for two hours of maintenance from 7 - 9 am Wednesday, March 21.   DoIT staff will be installing necessary patches and updates during this time.  We...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/03/blackboard_down_28.html</Website>
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<Tag>blackboard</Tag>
<Tag>general</Tag>
<Tag>hybrid</Tag>
<Tag>teaching-and-learning</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<PostedAt>Wed, 14 Mar 2012 16:31:08 -0400</PostedAt>
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<NewsItem contentIssues="false" id="12996" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/12996">
<Title>Known Issue: Non-Standard Characters in Course Title Causes Error When Sending Announcement as Email</Title>
<Body>
<![CDATA[
    <div class="html-content">DoIT has had several reports from faculty who have been unable to simultaneously post a Blackboard announcement and send it out as E-mail to students.  This action generates an error message indicating that the announcement was created but that the E-mail was not sent.
    <p>
    
    <img alt="announce.png" src="http://www.umbc.edu/blogs/oit-news/announce.png" width="622" height="108" style="max-width: 100%; height: auto;">
    
    
    </p><p>
    This is a known issue with Blackboard, and is due to a non-standard character in the Blackboard course title.  Testing has revealed that the parentheses ( )  and forward slash / characters are not problematic, but the inclusion of a colon : in the course title will cause this error to occur.  DoIT is working with Blackboard to obtain a patch to fix this issue.  In the meantime, if faculty experience this issue, the workaround is to <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=21725676" rel="nofollow external" class="bo">edit the course title </a>to remove the non-standard characters.</p></div>
]]>
</Body>
<Summary>DoIT has had several reports from faculty who have been unable to simultaneously post a Blackboard announcement and send it out as E-mail to students.  This action generates an error message...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/03/known_issue_non_1.html</Website>
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<Tag>blackboard</Tag>
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<PostedAt>Fri, 09 Mar 2012 09:00:39 -0500</PostedAt>
<EditAt>Fri, 09 Mar 2012 09:00:39 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="12856" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/12856">
<Title>Known Issue: Non-Standard Characters in Course Title...</Title>
<Body>
<![CDATA[
    <div class="html-content">Full Title: Known Issue: Non-Standard Characters in Course Title Causes Error When Sending Announcement as EmailDoIT has had several reports from faculty who have been unable to simultaneously post a Blackboard announcement and send it out as E-mail to students.  This action generates an error message indicating that the announcement was created but that the E-mail was not sent.
    <p>
    
    <img alt="announce.png" src="http://www.umbc.edu/blogs/oit-news/announce.png" width="822" height="128" style="max-width: 100%; height: auto;">
    
    
    </p><p>
    This is a known issue with Blackboard, and is due to a non-standard character in the Blackboard course title.  Testing has revealed that the parentheses ( )  and forward slash / characters are not problematic, but the inclusion of a colon : in the course title will cause this error to occur.  DoIT is working with Blackboard to obtain a patch to fix this issue.  In the meantime, if faculty experience this issue, the workaround is to <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=21725676" rel="nofollow external" class="bo">edit the course title </a>to remove the non-standard characters.</p></div>
]]>
</Body>
<Summary>Full Title: Known Issue: Non-Standard Characters in Course Title Causes Error When Sending Announcement as EmailDoIT has had several reports from faculty who have been unable to simultaneously...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/03/known_issue_non.html</Website>
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<PostedAt>Fri, 09 Mar 2012 09:00:39 -0500</PostedAt>
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