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<NewsItem contentIssues="false" id="15429" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15429">
<Title>FA2012 Blackboard Drop-in Sessions</Title>
<Tagline>NEW! DoIT piloting virtual Bb drop-in sessions</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><h5>DoIT is offering Blackboard Drop-in Sessions to assist and help faculty prepare for fall courses.</h5><h6><br></h6><h5>Virtual Sessions:</h5>
    <p>This fall, DoIT will be piloting several virtual drop-in sessions using <a href="http://www.blackboard.com/Platforms/Collaborate/Products/Blackboard-Collaborate/Web-Conferencing.aspx" rel="nofollow external" class="bo">Bb Collaborate</a>, a web-conferencing tool. Any faculty members with Bb questions may participate in these online sessions. Dates and times are listed below. For more information on accessing these online sessions please visit <a href="http://umbc.edu/go/bbdropin" rel="nofollow external" class="bo">http://umbc.edu/go/bbdropin</a><br>
    </p>
    <table border="1"> 
    <tbody> 
     
    <tr><td>Date</td><td>Time</td></tr>
    <tr><td>Th 8/23</td><td>5:30-7 pm</td></tr>
    <tr><td>Tu 8/28</td><td>5:30-7 pm</td></tr> 
    <tr><td>Th8/30</td><td>5:30-7 pm</td></tr> 
    <tr><td>Tu 9/4</td><td>5:30-7 pm</td></tr>
    <tr><td>Th 9/6</td><td>5:30-7 pm</td></tr>  
    
    </tbody></table>
    
    
    <h6><br></h6><h5><strong>Face to Face Sessions:</strong></h5><p>The following F2F sessions will be held in ENGR 025.  A DoIT staff member will be available to work one-on-one with users who show up during the designated times.  Please note that this is not a formal Blackboard training class.  Users may show up or leave at any point during these sessions. Additional dates and times may be added as demand warrants.<br></p><br><table border="1"> 
    <tbody> 
     
    <tr><td>Date</td><td>Time</td></tr>
    <tr><td>W 8/15</td><td>12-1 pm</td></tr>
    <tr><td>F 8/17</td><td>12-1 pm</td></tr> 
    <tr><td>M 8/20</td><td>12-1 pm</td></tr> 
    <tr><td>W 8/22</td><td>12-1 pm </td></tr>
    <tr><td>M 8/27</td><td>12-1pm</td></tr>  
    <tr><td>Tu 8/28</td><td>12-1 pm</td></tr> 
    <tr><td>F 8/31</td><td>12-1 pm</td></tr>
    <tr><td>Tu 9/4</td><td>12-1 pm </td></tr>
    <tr><td>Th 9/6</td><td>12-1 pm</td></tr> 
    <tr><td>M 9/10</td><td>12-1 pm</td></tr>
    <tr><td>W 9/12</td><td>12-1 pm </td></tr>
    </tbody></table></div>
]]>
</Body>
<Summary>DoIT is offering Blackboard Drop-in Sessions to assist and help faculty prepare for fall courses.     Virtual Sessions:   This fall, DoIT will be piloting several virtual drop-in sessions using Bb...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<PostedAt>Tue, 26 Jun 2012 13:54:51 -0400</PostedAt>
<EditAt>Wed, 15 Aug 2012 16:36:35 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="15428" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15428">
<Title>Blackboard Down for Maintenance 10 pm Fri 6/29-1 am Sat 6/30</Title>
<Body>
<![CDATA[
    <div class="html-content">Blackboard Down for Maintenance 10 pm 6/29- 1 am 6/30<br></div>
]]>
</Body>
<Summary>Blackboard Down for Maintenance 10 pm 6/29- 1 am 6/30</Summary>
<Website>http://my.umbc.edu/groups/doit/news/15427</Website>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Tue, 26 Jun 2012 13:01:32 -0400</PostedAt>
<EditAt>Thu, 05 Jul 2012 08:49:23 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="15427" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15427">
<Title>Blackboard Down for Maintenance 10 pm Fri 6/29-1 am Sat 6/30</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> from 10 pm Friday, June 29 to 1 am Saturday, June 30.  DoIT staff will be installing necessary Windows updates at this time.    We appreciate your patience and apologize for any inconvenience that this down time may cause.<br></div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down during the regularly scheduled maintenance window from 10 pm Friday, June 29 to 1 am Saturday, June 30.  DoIT staff will be installing necessary Windows...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 26 Jun 2012 12:56:02 -0400</PostedAt>
<EditAt>Tue, 26 Jun 2012 13:03:06 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="15242" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15242">
<Title>DoIT Blocks Email Sent from Foreign Countries by UMBC Account Holders Not on Gmail</Title>
<Body>
<![CDATA[
    <div class="html-content"><strong>Clarification: VPN does NOT need to be used for email access via Webmail at webmail.umbc.edu.</strong>
    
    Starting <strong>Friday, June 8th</strong> if you have not migrated your email to Gmail@UMBC, and are sending email from outside of the United States, you will first need to login to our virtual private network (VPN) <a href="http://vpn.umbc.edu" rel="nofollow external" class="bo">vpn.umbc.edu</a>. Once you have successfully logged into the VPN you will be able to connect to our Simple Mail Transfer Protocol (SMTP) servers from your email client and send your messages.
    
    <strong>NOTE:</strong> If you don’t login to the VPN while outside the United States you will NOT be able to send any emails. If you have already migrated to Gmail@UMBC you don’t need to worry about using the VPN, just login like you normally would at gmail.umbc.edu
    
    <strong>Why is this being done?</strong>
    UMBC will begin blocking access to our SMTP servers from outside the United States. We are implementing this solution to address the recent attacks by spammers that have caused issues with email delivery over the past two weekends.
    
    <strong>How do I migrate my email to Gmail@UMBC?</strong>
    Migrating to Gmail@UMBC is easy. Please see our knowledge base article on how to migrate:
    
    <a href="https://wiki.umbc.edu/x/EgfSAQ" rel="nofollow external" class="bo">https://wiki.umbc.edu/x/EgfSAQ</a></div>
]]>
</Body>
<Summary>Clarification: VPN does NOT need to be used for email access via Webmail at webmail.umbc.edu.  Starting Friday, June 8th if you have not migrated your email to Gmail@UMBC, and are sending email...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/06/doit_blocks_ema.html</Website>
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<PostedAt>Fri, 08 Jun 2012 15:21:13 -0400</PostedAt>
<EditAt>Fri, 08 Jun 2012 15:21:13 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="15187" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15187">
<Title>RT System Upgrade June 13</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the necessary steps to achieve the upgrade. A splash page indicating the downtime will be created and in effect from 5:30am-7:30am for those who missed the message or forgot about the upgrade.</div>
]]>
</Body>
<Summary>The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/06/rt_system_upgra.html</Website>
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<Tag>request-tracker</Tag>
<Tag>rt</Tag>
<Tag>upgrade</Tag>
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<PostedAt>Mon, 04 Jun 2012 11:28:41 -0400</PostedAt>
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<NewsItem contentIssues="false" id="15288" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15288">
<Title>RT System Upgrade June 13</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the necessary steps to achieve the upgrade. A splash page indicating the downtime will be created and in effect from 5:30am-7:30am for those who missed the message or forgot about the upgrade.
    
    What's new for end-users:
    <img alt="RT%20Changes.png" src="http://www.umbc.edu/blogs/oit-news/RT%20Changes.png" width="718" height="315" style="max-width: 100%; height: auto;"></div>
]]>
</Body>
<Summary>The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/06/rt_system_upgra_1.html</Website>
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<PostedAt>Mon, 04 Jun 2012 11:28:41 -0400</PostedAt>
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<NewsItem contentIssues="false" id="15172" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15172">
<Title>June 1 2012 Mail Delivery Delays</Title>
<Body>
<![CDATA[
    <div class="html-content">Today UMBC was the victim of a targeted spamming attack that overwhelmed our e-mail environment. Our staff are working to address the issues but it has been challenging as all of the spam is originating from compromised UMBC accounts. At this time the delivery delays are not nearly as severe as last weekend but you can expect to see some messages take up to several hours to be delivered. Users who are on UMBC's Google Mail system are currently not experiencing delays.</div>
]]>
</Body>
<Summary>Today UMBC was the victim of a targeted spamming attack that overwhelmed our e-mail environment. Our staff are working to address the issues but it has been challenging as all of the spam is...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/06/june_1_2012_mai.html</Website>
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<PostedAt>Fri, 01 Jun 2012 21:04:14 -0400</PostedAt>
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<NewsItem contentIssues="false" id="15140" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15140">
<Title>Email Delivery Delays</Title>
<Body>
<![CDATA[
    <div class="html-content">Over the holiday weekend UMBC received a large number of incoming spam emails (roughly 2 million).  Because of this, some users are experiencing a delay in outbound email delivery.  Email administrators have been working throughout the day to eliminate the spam messages as well as reducing the risk of future bulk spam messages. We anticipate that email performance will be back to normal by tomorrow.</div>
]]>
</Body>
<Summary>Over the holiday weekend UMBC received a large number of incoming spam emails (roughly 2 million).  Because of this, some users are experiencing a delay in outbound email delivery.  Email...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/05/email_delivery_1.html</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Tue, 29 May 2012 17:11:27 -0400</PostedAt>
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<NewsItem contentIssues="false" id="15121" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15121">
<Title>Blackboard Down for Maintenance 10 pm Fri. 5/25 - 1 am Sat. 5/26</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> from 10 pm Friday, May 25 to 1 am Saturday, May 26. 
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down during the regularly scheduled maintenance window from 10 pm Friday, May 25 to 1 am Saturday, May 26.  We appreciate your patience and apologize for any...</Summary>
<Website>http://www.umbc.edu/blogs/oit-news/archives/2012/05/blackboard_down_31.html</Website>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 25 May 2012 10:09:07 -0400</PostedAt>
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<NewsItem contentIssues="true" id="15114" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/15114">
<Title>DoIT launches new web site http://doit.umbc.edu</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>Division of Information Technology is excited to announce the initial launch of their newly
     designed Web site, which goes live today, Thursday 24th May 2012 and is located at the web address: <a href="http://doit.umbc.edu/" rel="nofollow external" class="bo">http://doit.umbc.edu/</a><br></p>
    <p>The site’s homepage welcomes you with a clean 
    uncluttered design, and moving images with featured content focused on 
    our mission to provide you with most accurate service information, strengthen support relations and share our knowledge and 
    expertise in the field of information technology.</p><p>The new site is divided into three main sections: ABOUT DOIT, SERVICES 
    and SUPPORT. By moving to a more customer-centric layout, we allow you to access information based on your own choice rather than sift through everything to decide what is of interest.</p><p>We would like to hear from you. Please give us some feedback by posting comments below or go to our <a href="https://rt.umbc.edu/SelfService/Create.html?Queue=88" rel="nofollow external" class="bo">ticketing system</a> to submit a suggestion or correction. <br></p></div>
]]>
</Body>
<Summary>Division of Information Technology is excited to announce the initial launch of their newly  designed Web site, which goes live today, Thursday 24th May 2012 and is located at the web address:...</Summary>
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<PostedAt>Thu, 24 May 2012 08:38:30 -0400</PostedAt>
<EditAt>Fri, 25 May 2012 10:51:57 -0400</EditAt>
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