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<NewsItem contentIssues="true" id="17397" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/17397">
<Title>DoIT Data Center Successfully Moved</Title>
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<![CDATA[
    <div class="html-content">As <a href="http://my.umbc.edu/groups/doit/news/16528" rel="nofollow external" class="bo">previously announced</a>, on Monday, September 24th DoIT staff began moving over 68 servers, storage arrays and other associated equipment from the Public Policy data center to the new Erickson data center located in the Research Park. This project involved a significant amount of engineering and planning to ensure the appropriate power, racks, networks and cabling were in place where needed in advance of the hardware being mounted. Network staff spent months working with the construction company renovating the space and also with the professional movers to coordinate the move. Within DoIT the Networks, Windows and Unix groups spent weeks designing and ensuring the appropriate placement of hardware, cabling and networks in the racks. <br><br><br><strong>Services Moved to Erickson Data Center</strong><br>Peoplesoft Finance Development<br>Peoplesoft Campus Solutions Development<br>Blackboard Development &amp; Production<br>I-Strategy (T-REX)<br>Cyrus Mail Servers<br>Authentication Services<br>VMware Virtual Server Environment<br>Windows File Shares<br>Windows Active Directory<br>150 Terabytes of Network Storage<br>Campus Tape Backups<br>New Network Core<br>Web Infrastructure<br>Many more that are too numerous to include.....<br><br>I am pleased to announce that all of this planning made the move transparent to the campus community and ensured a relatively low stress move for the DoIT staff. I would like to thank all of the staff involved in this project. Every group within DoIT played a role in this move and we would not have been successful without every staff member's commitment to success. <br><br>While there were many involved there are a few staff that I would like to specifically recognize for their major contributions to this successful move. These staff spent weeks of time preparing and engineering the project in addition to their other duties. I also want to recognize several of our student staff members who spent dozens of hours running and configuring over 200 network cables and over 60 fibre cables.<br><br><h5><strong>Stand Out Staff</strong></h5><strong>Networks:</strong><br>Damian Doyle             Assistant Director Networks<br>Carlos McKinney         Network Engineer<br>Aaron David                 Network Intern<br>Karen Dickens             Network Intern<br>Tabitha Haverkamp       Network Intern<br>Erick Knapp                 Network Intern<br>Kevin McCormick         Network Intern<br><br><br><strong>Enterprise Infrastructure:</strong><br>Tim Champ               Senior System Administrator<br>Vladimir Plotkin         Coordinator of Windows Systems<br>James Sonnichsen     Windows Administrator         <br><br>Please join me in thanking all the staff involved.<br><br>Michael Carlin<br>Associate VP &amp; Deputy CIO<br><br></div>
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<Summary>As previously announced, on Monday, September 24th DoIT staff began moving over 68 servers, storage arrays and other associated equipment from the Public Policy data center to the new Erickson...</Summary>
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<PostedAt>Tue, 09 Oct 2012 12:04:39 -0400</PostedAt>
<EditAt>Tue, 09 Oct 2012 14:41:03 -0400</EditAt>
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<NewsItem contentIssues="false" id="17185" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/17185">
<Title>DoIT Announces Changes to Scantron Test Scoring Process</Title>
<Tagline>Exam Drop-off is now in ENGR 101</Tagline>
<Body>
<![CDATA[
    <div class="html-content">DoIT has recently made some changes to the Scantron Test Scoring process. The two most notable changes are the following: 
    <br><ul><li>Jim Keys is now located in ENGR Bldg suite 101
    </li><li>For security reasons DoIT is no longer emailing the test result file(s) to instructors; instead, test results will be posted in the File System of the corresponding Blackboard course </li></ul><br><h5>Drop Off of Exams:
    </h5>Exams may be dropped off with Jim Keys on weekdays between 9 AM and 4:30 PM in the ENGR Bldg suite 101. You must have the answer keys filled out correctly, aligned in the same direction, and include a "Testbook Form" cover sheet. See <a href="https://wiki.umbc.edu/x/EgGRAQ" rel="nofollow external" class="bo">this FAQ</a>  to download a copy of the cover sheet, and for answer key instructions. Please make sure to remind your students that they must fill out the Campus ID section of the exam answer sheet correctly. In the event that Jim is not available, any of the Instructional Technology full time staff members can take the exams and create an RT ticket for you indicating exam drop off. Alternatively you may use the after hours secure exam slot outside ENGR Bldg room 004. You must place your exams in a campus envelope and include a "Testbook Form" cover sheet. Envelopes and cover sheets are available on the door to room 004. After depositing your exams in the exam slot, please <a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo">submit an RT ticket</a> indicating that you have done so. We suggest a standard subject line such as: 
    <br><ul><li>Scantron Exam: [course] [semester] [instructor] or 
    </li><li>Scantron Exam: PSYC 100 FA2012 Jones 
    
    </li></ul><br>Exams dropped off after hours will be retrieved the following morning. Jim will check to see if a corresponding RT ticket was created for each exam he retrieves. If not, he will create one. Scantron exams will be scored within two business days of RT ticket creation date.
    <br><br><h5>Exam Results:
    </h5>You should expect your exams to be scored within 48 hours of the RT ticket  creation date &amp; time. Once exams are scored, the resulting electronic file(s) will be placed in a folder titled "Scantron" in the File System of the corresponding Blackboard course. Reminder: By default, DoIT creates a Blackboard shell for every course in the Schedule of Classes, but it remains <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867862" rel="nofollow external" class="bo">unavailable</a> to students until the instructor of record makes it <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867862" rel="nofollow external" class="bo">available</a>. As such, only instructor(s) of the Bb course will have access to the course and the Scantron file folder. Please see <a href="https://wiki.umbc.edu/x/eBLcAQ" rel="nofollow external" class="bo">this FAQ article</a>  for directions on locating and retrieving the test results from your Bb course.
    <br><br><h5>Notification:</h5>Once the scored Scantron files have been added to the Bb course, the RT ticket will be resolved and you will receive E-mail notification. In the RT ticket resolution message, we will include information on how to locate the test results in your Bb course, and how to <a href="https://wiki.umbc.edu/x/KYJ1AQ" rel="nofollow external" class="bo">upload Scantron grades into your Bb grade center</a>. After you have been notified that the ticket is resolved, you may pick up the exam answer sheets, and corresponding print out from Jim Keys. Any exam answer sheets not picked up by the start of the next semester will be destroyed.</div>
]]>
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<Summary>DoIT has recently made some changes to the Scantron Test Scoring process. The two most notable changes are the following:     Jim Keys is now located in ENGR Bldg suite 101   For security reasons...</Summary>
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<PostedAt>Mon, 01 Oct 2012 10:35:38 -0400</PostedAt>
<EditAt>Mon, 01 Oct 2012 11:01:23 -0400</EditAt>
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<NewsItem contentIssues="false" id="17067" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/17067">
<Title>Blackboard Down for Maintenance 10 pm 9/28 to 1 am 9/29</Title>
<Body>
<![CDATA[
    <div class="html-content">Blackboard Down for Maintenance 10 pm 9/28 to 1 am 9/29</div>
]]>
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<Summary>Blackboard Down for Maintenance 10 pm 9/28 to 1 am 9/29</Summary>
<Website>http://my.umbc.edu/groups/doit/news/17066</Website>
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<PostedAt>Tue, 25 Sep 2012 13:33:32 -0400</PostedAt>
<EditAt>Mon, 01 Oct 2012 10:02:35 -0400</EditAt>
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<NewsItem contentIssues="false" id="17066" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/17066">
<Title>Blackboard Down for Maintenance 10 pm 9/28 to 1 am 9/29</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 9/28 to 1 am Saturday 9/29.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary for DoIT staff to perform routine maintenance. We appreciate your patience and apologize for any inconvenience that this down time may cause.</div>
]]>
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<Summary>The UMBC Blackboard server will be down from 10 pm Friday 9/28 to 1 am Saturday 9/29.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<PostedAt>Tue, 25 Sep 2012 13:31:28 -0400</PostedAt>
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<NewsItem contentIssues="true" id="16762" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/16762">
<Title>DoIT Launches New MyUMBC Login in January 2013</Title>
<Tagline>Easily login to UMBC Services Via Your Mobile Device</Tagline>
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<![CDATA[
    <div class="html-content"><br>At the beginning of fall 2012, DoIT launched a new mobile friendly login page. We will be bringing that simplified page into myUMBC for all logins starting the week of January 14th.<br><br>When you connect to a UMBC site that uses our single sign on (SSO) service you will be directed to an easy to use login page that fits the mobile device you are connecting from.<br><br><br></div>
]]>
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<Summary>At the beginning of fall 2012, DoIT launched a new mobile friendly login page. We will be bringing that simplified page into myUMBC for all logins starting the week of January 14th.  When you...</Summary>
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<PostedAt>Wed, 12 Sep 2012 13:40:45 -0400</PostedAt>
<EditAt>Fri, 11 Jan 2013 11:33:45 -0500</EditAt>
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<NewsItem contentIssues="true" id="16528" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/16528">
<Title>DoIT Data Center Move Begins September 24th</Title>
<Tagline>DoIT Gets a New Data Center</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p><span><a href="http://my.umbc.edu/groups/doit/news/16163" rel="nofollow external" class="bo">Per the announcement this summer</a>, DoIT will be moving the majority of the services currently hosted in the Public Policy Data center to a newly leased data center located in the UMBC Research Park beginning Monday, September 24, 2012. The new data center has more space, and ample cooling and power that will allow us to expand as UMBC's technology needs grow.</span></p><br><u><strong><span>Services Down During this Move Are: </span></strong></u><br><ul><li><span>CWIT Web Server</span></li><li><span>T-REX (Finance Only - REX for SA will not be impacted)</span></li><li><span>Campus Solutions Development<em></em><u><strong>Production Will Be Available</strong></u><em><strong><br></strong></em></span></li><ul><li><span>(Production support / development database will be available throughout the move)</span></li></ul></ul><br><strong><span>Monday, Sept 24</span></strong><br><ul><li><span>8am to 5pm shut down services, remove wires, fibre<br></span></li><li><span>5:00pm Campus Solutions Development Shut down </span></li><ul><li><span>(Production support / limited development database moved to ENG and will be available throughout the move.)</span></li></ul><li><span>5:00pm REX Finance Shut down <br></span></li></ul><strong><span>Tuesday, Sept 25</span></strong><br><ul><li><span>Professional movers break down PUP data center</span></li><li><span>Move hardware to Erickson/Allegis data center located in the UMBC Research Park</span></li><li><span>Re-rack the equipment in Data Center</span></li><li><span>DoIT begins rewiring once movers are done</span></li></ul><strong><span>Wed, Sept 26</span></strong><br><ul><li><span>Prioritize restart of gear and affiliated infrastructure </span></li><li><span>Restart all other gear and services</span></li></ul><strong><span>Thursday, Sept 27</span></strong><br><ul><li><span>8:00am REX Finance restored (possibly earlier depending on how quickly Wed goes)</span></li><li><span>12:00pm Campus Solutions Development restored</span></li><li><span>Remaining services restored</span></li></ul><br><br><br></div>
]]>
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<Summary>Per the announcement this summer, DoIT will be moving the majority of the services currently hosted in the Public Policy Data center to a newly leased data center located in the UMBC Research Park...</Summary>
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<PostedAt>Mon, 10 Sep 2012 12:06:18 -0400</PostedAt>
<EditAt>Mon, 10 Sep 2012 12:57:34 -0400</EditAt>
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<NewsItem contentIssues="true" id="16295" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/16295">
<Title>New Voice-over-IP (VOIP) Phone System Being Evaluated</Title>
<Tagline>New cloud based phone service - Connect anywhere at anytime</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span>UMBC is one of the evaluation schools testing a new voice-over-IP (VOIP) service that is being launched by <a href="http://www.internet2.edu/netplus/" rel="nofollow external" class="bo">Internet2</a>. This new service allows us 
    to have our phone system in the “cloud.” The session initiation protocol (SIP) service has many more features than our present telephone switch supports and includes the 
    ability to make phone calls from a VOIP phone, computer or to have voice mail sent to 
    your inbox. </span><br><span><br>Our goal is to evaluate this service over the fall semester. If it works as
     we expect, we will look at some limited deployments in the 
    spring 2013 -- the first target is the research park and Columbus Center. We 
    will then evaluate this with these few departments in 2013 and look at 
    this as a possibility for additional deployment on campus in 2014. </span><br><br><span>A major benefit for UMBC is that our present phone system is now over 
    twenty years old and the company that manufactured it, Siemens, no 
    longer provides support for these telephone switches. UMBC would like to
     move to improve the options we provide departments for phone support 
    but to date the capital costs of upgrading have been too large to make 
    this feasible. We are hoping this “cloud-based” phone service lessons 
    the complexity and one-time cost of upgrading.</span><br></div>
]]>
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<Summary>UMBC is one of the evaluation schools testing a new voice-over-IP (VOIP) service that is being launched by Internet2. This new service allows us  to have our phone system in the “cloud.” The...</Summary>
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<PostedAt>Thu, 30 Aug 2012 08:29:20 -0400</PostedAt>
<EditAt>Thu, 30 Aug 2012 08:32:52 -0400</EditAt>
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<NewsItem contentIssues="true" id="16246" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/16246">
<Title>DoIT Deploys New Virtual Desktop Solution</Title>
<Tagline>Connect to a Lab Image from Any Device and From Anywhere</Tagline>
<Body>
<![CDATA[
    <div class="html-content">UMBC has partnered with Dell and the University System of Maryland (USM) to develop a virtual desktop solution. The new environment is based on a Dell solution named Virtual Desktop Environment (VDE). You can now connect to a standard UMBC computer lab image from your Mac, PC or even your iPad. This allows students to gain access to licensed software that would normally require them to visit one of UMBC's labs. Now students can access software like SPSS, SAS, Matlab, Comsol, Mathematica etc. using their own device. The only requirement is the personal device should have a good internet connection.<br><br><strong>How do I access the VDE system?</strong><br>Simply visit <a href="http://virtual.umbc.edu" rel="nofollow external" class="bo"><strong>virtual.umbc.edu</strong></a> using one of the recommended web browsers.<br><strong><br></strong><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31198453" rel="nofollow external" class="bo">How do I remotely connect to a computer lab?</a><br><strong><br>Need Help?</strong><br>During the pilot phase of this solution you can send an email to <strong><a href="mailto:vde@umbc.edu" rel="nofollow external" class="bo"><span>vde</span>@umbc.edu</a></strong> This will create a ticket and assign it directly to our internal <span>VDE</span> queue in RT.  Alternately you <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=1867859" rel="nofollow external" class="bo">can submit a ticket.</a><br><strong><br></strong></div>
]]>
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<Summary>UMBC has partnered with Dell and the University System of Maryland (USM) to develop a virtual desktop solution. The new environment is based on a Dell solution named Virtual Desktop Environment...</Summary>
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<PostedAt>Tue, 28 Aug 2012 22:04:16 -0400</PostedAt>
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<NewsItem contentIssues="true" id="16169" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/16169">
<Title>UMBC Digital Stories in EDUCAUSE "Game Changers"</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>UMBC's digital story work is highlighted in a new publication from EDUCAUSE.  "Game Changers: Education and Information Technologies" contains case studies  highlighting creative solutions to higher education challenges in difficult times. The chapter<a href="http://www.educause.edu/library/resources/case-study-17-stories-our-classrooms-faculty-community-practice-agent-change" rel="nofollow external" class="bo"> Stories in Our Classrooms: A Faculty Community of Practice as an Agent of Change</a> by Beverly Bickel, William Shewbridge, and Jack Suess, describes the development of story work at UMBC and its importance in promoting digital literacies on campus.</p>
    <p>Editied by Diana Oblinger, the book and individual chapters are <a href="http://www.educause.edu/research-publications/books/game-changers-education-and-information-technologies" rel="nofollow external" class="bo">avaiable for free download</a>. </p><p><br></p></div>
]]>
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<Summary>UMBC's digital story work is highlighted in a new publication from EDUCAUSE.  "Game Changers: Education and Information Technologies" contains case studies  highlighting creative solutions to...</Summary>
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<PostedAt>Sun, 26 Aug 2012 15:16:46 -0400</PostedAt>
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<NewsItem contentIssues="true" id="16166" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/16166">
<Title>UMBC Signs Contract to Deploy Box.com For File Storage</Title>
<Body>
<![CDATA[
    <div class="html-content"><p>We are living in a world where people work from multiple devices -- phone, laptop, and computer - and need access to their files anywhere and anytime. UMBC’s active directory (AD) system serves the campus well but it doesn’t provide the level of flexibility for mobile devices and off-campus access that people need.</p>
    <p>The higher education community, through an <a href="http://www.internet2.edu/netplus/box/index.html" rel="nofollow external" class="bo">initiative by Internet2</a>, has worked with a company named <a href="http://box.com/" rel="nofollow external" class="bo">Box.com</a> to provide a service that we believe will meet our needs and is secure. DoIT has signed an agreement to bring the Box.com service to UMBC and we will launch this in late-September once we intergrate our single-signon.<br></p>
    <p>Students, faculty, and staff will be allowed to have web-based storage that they can use their myUMBC login to access. Files can be easily shared with others on campus and off-campus. You can even send a user a “URL” that allows someone that doesn’t have the Box.com service to access the file. </p>
    <p>One of the nice features of Box.com is that is has great support for collaboration. It integrates well with Google Docs and we feel that faculty research groups will love the flexibility this provides in sharing data with other members of their research team.</p>
    <p>Our plans for launching this service are to do a limited launch in the fall inside DoIT and to faculty and staff that want to be early adopters. We will make this service available to everyone, including students, in the spring. During the spring we will  identify departments that need more flexibility for shared file storage than AD provides and transition them over to the Box.com offering.</p></div>
]]>
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<Summary>We are living in a world where people work from multiple devices -- phone, laptop, and computer - and need access to their files anywhere and anytime. UMBC’s active directory (AD) system serves...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Sat, 25 Aug 2012 23:08:02 -0400</PostedAt>
<EditAt>Mon, 27 Aug 2012 09:50:01 -0400</EditAt>
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