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<NewsItem contentIssues="true" id="27263" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/27263">
<Title>May 1: FA2013 Lab &amp; Lecture Hall Software Requests Deadline</Title>
<Tagline>Need that certain something installed?</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for <strong>Fall 2013</strong> must be received by <strong>Wednesday, May 1</strong>. For <strong>Spring 2014</strong>, the lab &amp; lecture hall software "image" deadline is <strong>Tuesday, October 1</strong>. All software requests must be made each semester (they do not carry over from semester to semester).</div><div><ul><li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=26281680" rel="nofollow external" class="bo">Software currently installed in PC labs</a></li><li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31197095" rel="nofollow external" class="bo">Software currently installed in Mac labs</a></li><li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=31197124" rel="nofollow external" class="bo">Software currently installed in Linux labs</a></li></ul></div><div>To be added to the lab &amp; lecture hall image, DoIT must have the following:</div><div><ul><li>Proof of purchase/licenses</li><li>Media and software installation instructions</li></ul></div><div>Please submit an <a href="https://wiki.umbc.edu/x/U4Ac" rel="nofollow external" class="bo">RT ticket</a> containing the required information or contact 410.455.3838 and a Technology Support Center (TSC) staff member will assist you. If the request is not received by the deadline, there is no guarantee the requested software will be made available.</div><div><br></div><div>For an instructor-only demo of software, please use a laptop. If you don't have a laptop, you can reserve and pick up one at AV Services (020 ENGR Bldg).</div><div><br></div><div>If you need software installed on the lab image for a one-time purpose (for example, a 2-day workshop in which all users need access to the software), the <a href="https://wiki.umbc.edu/x/U4Ac" rel="nofollow external" class="bo">request</a> should be submitted no less than six (6) weeks prior to the first lab reservation for that class. The software will be removed once you are done.</div><div><br></div><div>An e-mail confirmation of the RT ticket will be sent to the requester once the software is installed, typically 1-2 week(s) before the first use of the software; faculty/instructors need to then test the software to ensure everything is working as expected for class. Support for the software is the responsibility of the instructor or department who requested that the software be installed.</div><div><br></div><div>Again, proof of purchase and/or license must be provided for as many copies as will be needed for the students in the class. We cannot install software without appropriate proof of licensing.</div><div><br></div><div>Although DoIT will make a reasonable effort to get all software packages to work, we can not guarantee that they will. Some packages may not function because of the network, computer hardware, and lab setup. DoIT cannot be held responsible for software that does not work by class time. </div><div><br></div><div><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=29853446" rel="nofollow external" class="bo">Additional information on this process can be found here.</a></div><div><br></div><div>Please contact the TSC at 410.455.3838 if you have any additional questions.</div></div>
]]>
</Body>
<Summary>In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2013 must be received by Wednesday, May 1. For...</Summary>
<Website>https://wiki.umbc.edu/pages/viewpage.action?pageId=29853446</Website>
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<Tag>computer</Tag>
<Tag>halls</Tag>
<Tag>labs</Tag>
<Tag>lecture</Tag>
<Tag>software</Tag>
<Tag>technology</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 05 Apr 2013 09:07:24 -0400</PostedAt>
<EditAt>Fri, 05 Apr 2013 09:39:01 -0400</EditAt>
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<NewsItem contentIssues="false" id="26345" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26345">
<Title>Blackboard Down for Maintenance 10 pm 3/22 to 1 am 3/23</Title>
<Body>
<![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a>
     and is necessary for DoIT staff to perform maintenance on the system. We 
    appreciate your patience and apologize for any inconvenience that this 
    down time may cause.</div>
]]>
</Body>
<Summary>The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the regularly scheduled maintenance window  and is necessary for DoIT staff to...</Summary>
<Website>http://blackboard.umbc.edu</Website>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Fri, 22 Mar 2013 11:41:48 -0400</PostedAt>
<EditAt>Mon, 25 Mar 2013 09:17:24 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="26262" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26262">
<Title>Reminder: REX downtime today</Title>
<Body>
<![CDATA[
    <div class="html-content"><pre>Just a reminder that REX will be down today, Thursday, March 21, from 2 pm until Friday, March 22 at 8:30 am for system maintenance.  We will send out another email when REX is available.  This does not affect the Financial reports (T-REX).<br><br>Please let me know if you have any questions.<br><br>Kevin<br><br></pre></div>
]]>
</Body>
<Summary>Just a reminder that REX will be down today, Thursday, March 21, from 2 pm until Friday, March 22 at 8:30 am for system maintenance.  We will send out another email when REX is available.  This...</Summary>
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<Group token="rex">Report Exchange (REX)</Group>
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<Sponsor>Report Exchange (REX)</Sponsor>
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<PostedAt>Thu, 21 Mar 2013 08:48:45 -0400</PostedAt>
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<NewsItem contentIssues="false" id="26212" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26212">
<Title>New REX report available - Application Trends by Plan</Title>
<Body>
<![CDATA[
    <div class="html-content">This new report provides Applied, Admitted, Confirmed, and Enrolled 
    counts for the selected term as of the selected date, as well as the two
     previous terms for comparison purposes.  Counts are provided by 
    Reporting College, which can be expanded to see counts by plan.  This 
    report is useful in assessing and gauging any potential shifts (increase
     or decrease) in new enrollments which can be useful for a variety of 
    planning purposes (i.e. course scheduling, advising, etc.).  The report 
    can be accessed by going to rex.umbc.edu, clicking on '<em>Guided Reports</em>', then clicking on the '<em>Admissions</em>' folder. </div>
]]>
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<Summary>This new report provides Applied, Admitted, Confirmed, and Enrolled  counts for the selected term as of the selected date, as well as the two  previous terms for comparison purposes.  Counts are...</Summary>
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<Group token="rex">Report Exchange (REX)</Group>
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<PostedAt>Tue, 19 Mar 2013 13:20:22 -0400</PostedAt>
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<NewsItem contentIssues="true" id="26071" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26071">
<Title>UMBC To Discontinue Five Legacy Email Domains</Title>
<Tagline>April 4 - Legacy Email Delivery Will Be Stopped</Tagline>
<Body>
<![CDATA[
    <div class="html-content">UMBC will <strong>discontinue delivery of email</strong> sent to five legacy email domains <strong>beginning April 4, 2013</strong>. During the past two months there has been an increase in spam to the campus. Analysis of the mail logs has shown that much of this increase can be attributed to mail being sent to and from legacy email domains (see below) that are no longer used.<br><br><strong>NOTE:</strong> Only the email domains below will be affected by this change. Email sent to <a href="mailto:username@umbc.edu">username@umbc.edu</a> and previously exempted email domains will remain unaffected.<br><br><strong>Legacy Email Domains to Be Discontinued on April 4, 2013</strong><br><br><ul><li>    Username<strong>@gl.umbc.edu</strong></li><li>    Username<strong>@umbc2.umbc.edu</strong></li><li>    Username<strong>@umbc7.umbc.edu</strong></li><li>    Username<strong>@research.umbc.edu</strong></li><li>    Username<strong>@smtp.umbc.edu</strong></li></ul>In some situations these legacy email domains may have been published thus making continued delivery important to an individual. If you would like to continue delivery of one or more of these legacy email domains please submit a ticket requesting your email be exempted from the changes going into effect on April 4, 2013.<br><br>If you would like to request continued delivery to one or more of the five legacy email domains please submit an RT (Request Tracker) ticket via <strong><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">my.umbc.edu/help</a></strong> or contact UMBC’s Technology Support Center at 410.455.3838.<br><br></div>
]]>
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<Summary>UMBC will discontinue delivery of email sent to five legacy email domains beginning April 4, 2013. During the past two months there has been an increase in spam to the campus. Analysis of the mail...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Fri, 15 Mar 2013 11:51:51 -0400</PostedAt>
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<NewsItem contentIssues="false" id="26035" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/26035">
<Title>Kerberos Upgrade</Title>
<Tagline>Kerberos upgrade Wednesday March 20th, 8:30am to 11am</Tagline>
<Body>
<![CDATA[
    <div class="html-content">On <strong>Wednesday March 20th</strong> starting at <strong>8:30am</strong> DoIT will be upgrading our Kerberos environment.  This upgrade is being done to achieve audit compliance as well as overhaul an old system.  The outage window will last from <strong>8:30am until 11am on Wednesday March 20th</strong>.  During this outage window both account creations and password changes will be offline but both services will resume once the upgrade is complete.  In the last 30 minutes of the upgrade, 10:30am to 11am, several services will be unavailable to the campus community.<br><br><u><strong>Those services are:</strong></u><br><ul><li>GL Server Logins</li><li>Linux Lab Image Logins</li><li>AFS Logins</li><li>Anyone who has not migrated their email to Google (Users still on Cyrus)</li><li>Account Creations</li><li>Password Changes</li></ul><br>It is important to note that anyone who has migrated their mail to Google will not experience any disruption during this upgrade.  All of the services listed above will be available for campus use until 10:30am on <strong>Wednesday March 20th</strong> and will be available again at 11am on <strong>Wednesday March 20th</strong> once the upgrade has been completed.  If you have any questions or concerns, please contact the Technology Support Center at x53838.  We apologize for any inconvenience this may cause and wish everyone a good spring break.<br><br><br><u><strong>TimeLine</strong></u><br><br><strong>Services Offline at 8:30am</strong><br><ul><li>Account Creations</li><li>Password Changes</li></ul><br><strong>Additional Services Offline at 10:30am</strong><br><ul><li>GL Server Logins</li><li>Linux Lab Image Logins</li><li>AFS Logins</li><li>Anyone who has not migrated their email to Google (Users still on Cyrus)</li></ul><br><strong>All services will be restored by 11am</strong><br><br><br></div>
]]>
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<Summary>On Wednesday March 20th starting at 8:30am DoIT will be upgrading our Kerberos environment.  This upgrade is being done to achieve audit compliance as well as overhaul an old system.  The outage...</Summary>
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<PostedAt>Thu, 14 Mar 2013 16:41:09 -0400</PostedAt>
<EditAt>Thu, 14 Mar 2013 16:44:39 -0400</EditAt>
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<NewsItem contentIssues="false" id="25878" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/25878">
<Title>Mathematica and Wolfram Pro Training, April 9th 2:30-3:45</Title>
<Tagline>Using Mathematica for Teaching &amp; Research</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span>Teaching &amp; Research with Mathematica 9 and Wolfram|Alpha Pro</span><br><span>Tuesday, April 9, 2013</span><br><span>2:30-3:45pm, including Q&amp;A</span><br><span>Rm. 401, Math/Psyc Building, UMBC</span><br><br><span>This talk illustrates capabilities in Mathematica 9 that are directly</span><br><span>applicable for use in teaching and research on campus. Topics include:</span><br><br><span>* Free-form linguistic input &amp; predictive interface features</span><br><span>* 2D and 3D visualization</span><br><span>* Dynamic interactivity &amp; On-demand scientific data</span><br><span>* Example-driven course materials</span><br><span>* Symbolic interface construction</span><br><span>* Statistics &amp; Data anaylsis</span><br><span>* Digital Image Processing, Parallelization, and Control Systems</span><br><span>functionality</span><br><br><span>Our brand-new Wolfram|Alpha Pro website will be featured, as well. You will</span><br><span>see the following Wolfram|Alpha Pro capabilities:</span><br><br><span>* built-in CDF interactivity</span><br><span>* automatic creation of interactive models</span><br><span>* ability to upload data (spreadsheets, data, text) for instant and thorough</span><br><span>analysis</span><br><span>* step-by-step solution guide to many problems</span><br><span>* specialized keyboard for mathematical and scientific symbols</span><br><span>* export results to over 60 formats</span><br><br><span>Current users will benefit from seeing the many improvements and new</span><br><span>features of Mathematica 9...</span><br><a href="http://www.wolfram.com/mathematica/new-in-9/" rel="nofollow external" class="bo">http://www.wolfram.com/mathematica/new-in-9/</a><br><span>...as well as Wolfram|Alpha Pro...</span><br><a href="http://www.wolframalpha.com/pro" rel="nofollow external" class="bo">http://www.wolframalpha.com/pro</a><br><span>...but prior knowledge of Mathematica is not required.</span></div>
]]>
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<Summary>Teaching &amp; Research with Mathematica 9 and Wolfram|Alpha Pro Tuesday, April 9, 2013 2:30-3:45pm, including Q&amp;A Rm. 401, Math/Psyc Building, UMBC  This talk illustrates capabilities in...</Summary>
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<NewsItem contentIssues="false" id="25874" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/25874">
<Title>Userpages Downtime</Title>
<Tagline>Userpages will be down from 9am to 12pm on March 16th</Tagline>
<Body>
<![CDATA[
    <div class="html-content">The UMBC userpages web server will be taken down for system maintenance on Saturday, March 16 at 9am.  This downtime is expected to be completed in 3 hours.  During this time, any web page hosted via userpages.umbc.edu will not be accessible. This downtime will only affect personal web pages that are served out of your personal AFS directory.  <br><br>Important Note: Departmental webpages and main campus web pages will NOT be affected.  These will remain online.<br><br>Please contact the TSC at x53838 with questions or any issues you experience after the maintenance. <br></div>
]]>
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<Summary>The UMBC userpages web server will be taken down for system maintenance on Saturday, March 16 at 9am.  This downtime is expected to be completed in 3 hours.  During this time, any web page hosted...</Summary>
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<PostedAt>Wed, 13 Mar 2013 14:01:58 -0400</PostedAt>
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<NewsItem contentIssues="false" id="25714" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/25714">
<Title>Qualtrics Survey Tool Launched for CAHSS</Title>
<Body>
<![CDATA[
    <div class="html-content"><span></span><span>The<span> </span></span><a href="http://doit.umbc.edu/" rel="nofollow external" class="bo"><span>Division of Information Technology (DoIT)</span></a><span><span> </span>is happy to announce the release of<span> </span></span><a href="http://qualtrics.com/" rel="nofollow external" class="bo"><span>Qualtrics</span></a><span>, an online survey instrument, for the<span> </span></span><a href="http://cahss.umbc.edu/" rel="nofollow external" class="bo"><span>College of Arts, Humanities and Social Sciences (CAHSS).</span></a><span><span> </span>Beginning March, 4, 2013 all departments, centers and programs that are part of CAHSS will be eligible to use this tool. This includes all associated faculty, staff and students (</span><span>with a declared major or minor under a CAHSS department</span><span>). The pilot is scheduled for one year.<span> </span></span><br><br><span>How Do I Access Qualtrics?</span><br><span>Access it from any web browser at:  </span><span><a href="http://qualtrics.umbc.edu/" rel="nofollow external" class="bo">Qualtrics.umbc.edu</a></span><br><br><span>How Do I Get Help?</span><br><ul><li><a href="https://wiki.umbc.edu/display/faq/Qualtrics+Survey+Software" rel="nofollow external" class="bo"><span>DoIT Knowledge Base Article</span></a><span>s</span></li><li><a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=34538026" rel="nofollow external" class="bo"><span>Qualtrics Online Training</span></a></li></ul><br><span>If you require further assistance please submit an</span><a href="https://my.umbc.edu/help" rel="nofollow external" class="bo"><span><span> </span></span><span>RT (Request Tracker) ticket</span></a><span>via<span> </span></span><a href="http://my.umbc.edu/help" rel="nofollow external" class="bo"><span>my.umbc.edu/help</span></a><span><span> </span>or contact UMBC’s Technology Support Center at<a rel="nofollow external" class="bo">410.455.3838</a>.</span><br><br><span>Background</span><br><span>DoIT has been using<span> </span></span><a href="http://qualtrics.com/" rel="nofollow external" class="bo"><span>Qualtrics</span></a><span><span> </span>for over a year. We use the tool for all of our surveys, most notably the survey attached to the bottom of each resolved RT ticket. This tool was used heavily during the 2012 UMBC campus wide retreat with great success. Recently several faculty from various CAHSS departments expressed an interest in accessing DoIT's pilot of Qualtrics as many of them pay for various online survey tools (e.g. Qualtrics, Surveymonkey, Zoomerang) annually at approximately $500 per faculty member. Unfortunately, DoIT’s license agreement does not allow us to add non-DoIT staff to our instance of Qualtrics.</span><br><br><span>DoIT  is sponsoring a one year pilot for all faculty, staff and students that are part of the CAHSS. We are hopeful the product and its use will produce a compelling business case for the College to continue funding beyond year 1. If there is no interest beyond year one we simply won't renew the contract.</span><br><br></div>
]]>
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<Summary>The Division of Information Technology (DoIT) is happy to announce the release of Qualtrics, an online survey instrument, for the College of Arts, Humanities and Social Sciences (CAHSS). Beginning...</Summary>
<Website>http://qualtrics.umbc.edu</Website>
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<PostedAt>Tue, 12 Mar 2013 14:41:54 -0400</PostedAt>
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<NewsItem contentIssues="false" id="25655" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/25655">
<Title>Blackboard Maintenance Scheduled for 3/15, 6-9 p.m.</Title>
<Body>
<![CDATA[
    <div class="html-content"><div><span><span>DoIT has been working with Blackboard on an issue that requires maintenance and a restart of our main production server this Friday, March 15, at 6 to 9 p.m.</span></span></div><span><br><span>Normally, we would wait until our </span><a href="http://my.umbc.edu/groups/doit/news/22795" rel="nofollow external" class="bo"><span>regular, weekly scheduled maintenance of 10 p.m. to 1 a.m. on Fridays</span></a><span>. However, since we want to continue working with the same Bb support team, and the campus will be starting Spring Break, we want to get an early start to implement and begin monitoring the fix.</span></span><div><span><span><br></span></span></div><div><span><span>In addition, we will be applying the latest bundles and patches that we would have done on March 29, the first Friday after Spring Break (also Good Friday). <br></span><br><span>No matter what, we need to do this maintenance on March 15, but if the earlier, 6 p.m. start presents a significant disruption, please send email to </span><a href="mailto:fritz@umbc.edu" rel="nofollow external" class="bo"><span>fritz@umbc.edu</span></a><span>.</span><br><br><span>Thank you,</span><br><br><span>John Fritz</span><br><span>Asst. VP, Instructional Technology &amp; New Media</span><br><span>UMBC Division of Information Technology</span><br><a href="mailto:fritz@umbc.edu" rel="nofollow external" class="bo"><span>fritz@umbc.edu</span></a></span></div></div>
]]>
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<Summary>DoIT has been working with Blackboard on an issue that requires maintenance and a restart of our main production server this Friday, March 15, at 6 to 9 p.m.  Normally, we would wait until our...</Summary>
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<PostedAt>Mon, 11 Mar 2013 21:24:54 -0400</PostedAt>
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