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<NewsItem contentIssues="true" id="47508" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47508">
<Title>Alternate Delivery Program Call for Participation Released</Title>
<Tagline>Hybrid/Online Course Redesign for Summer and Winter Courses</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Faculty who are interested in effective hybrid course delivery are invited to submit a proposal
        for this innovative faculty support program.<br>
        <br>
        The <a href="http://doit.umbc.edu/itnm/adp/" rel="nofollow external" class="bo">Alternate Delivery Program (<span>ADP</span>)</a> offers technical, pedagogical, and financial support to a selected cohort of faculty members who agree to convert an existing in-person course to hybrid delivery mode and offer that course in Summer Session 2015.  The 2015 <span>ADP</span>
        will begin in January, 2015 with a two day workshop for faculty (<a href="http://my.umbc.edu/groups/doit/events/27269" rel="nofollow external" class="bo">January 14th</a> and <a href="http://my.umbc.edu/groups/doit/events/27270" rel="nofollow external" class="bo">January 15th</a>) and the course conversion process will continue throughout the spring
        semester with technical support from DoIT's <a href="http://my.umbc.edu/groups/doit/news/45874" rel="nofollow external" class="bo">Instructional Technology Team</a>. 
        Proposals will also be considered from faculty who wish to convert a
        course to hybrid delivery and offer that course in Winter Session
        2016.<br><br>For more information, please contact the POCs identified in the<a href="https://docs.google.com/document/d/1RAbGvd29tbCUZtuN9BEpHIX3wGXswD4ILDbdirKSbv0/edit?usp=sharing" rel="nofollow external" class="bo"> ADP Call for Participation</a>, or plan to attend the <a href="http://my.umbc.edu/groups/doit/events/27208" rel="nofollow external" class="bo">ADP Information Session in November</a>. The proposal submission deadline is December 5th.<br></div>
]]>
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<Summary>Faculty who are interested in effective hybrid course delivery are invited to submit a proposal     for this innovative faculty support program.            The Alternate Delivery Program (ADP)...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Wed, 22 Oct 2014 10:34:16 -0400</PostedAt>
<EditAt>Fri, 24 Oct 2014 10:15:09 -0400</EditAt>
</NewsItem>

<NewsItem contentIssues="false" id="47482" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47482">
<Title>Active GEP and GFR Classes report updated</Title>
<Body>
<![CDATA[
    <div class="html-content">The <em>Active GEP and GFR Classes</em> report has been modified 
    to allow for the selection of GEP/GFR/both.  A parameter has been added 
    to indicate whether transfer courses should be included in the report 
    output.  <span>Additionally, the listing of parameter selections will now print at the end of the report.<br><br></span><br><span>The report can be accessed by going to <a href="http://rex.umbc.edu/" rel="nofollow external" class="bo"><span>rex</span>.umbc.edu</a>, clicking on '<em>Guided Reports</em>', then navigating to <em>Curriculum Management</em> &gt; <em>Course</em><em>&gt; Active GEP and GFR Classes</em>.</span><br><br></div>
]]>
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<Summary>The Active GEP and GFR Classes report has been modified  to allow for the selection of GEP/GFR/both.  A parameter has been added  to indicate whether transfer courses should be included in the...</Summary>
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<Sponsor>Report Exchange (REX)</Sponsor>
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<PostedAt>Tue, 21 Oct 2014 15:13:40 -0400</PostedAt>
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<NewsItem contentIssues="true" id="47231" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47231">
<Title>Reminder-Clicker Orders Due to Bookstore by October 24!</Title>
<Body>
<![CDATA[
    <div class="html-content"><p><span>Faculty who plan to use clickers for instruction during the ​​Spring 2015 semester will need to have device order(s) submitted to the Bookstore no later than </span><span>Friday, October 24, 2014</span><span>. This deadline allows the Bookstore to shop national wholesalers early for used books and items, prepare for buyback, avoid sending back to publishers leftover stock that will be reused next semester, and notify faculty of any availability problems. </span></p><br><p><span>The University’s due date for textbook and course materials information is Monday, November 24, 2014.</span><span> The University has instituted this deadline so that all textbook information, including clicker requirements, may be posted on the Bookstore's website, in adherence with State Law, as students prepare for their Spring 2015 schedules.</span></p><br><p><span>If you have any questions or concerns, please contact the UMBC bookstore at </span><span> <a href="mailto:textbook@umbc.edu">textbook@umbc.edu</a> or 410-455-2699. </span></p><br><p><span>To learn more about the clickers:</span></p><ul><li><p><span>visit our</span><a href="https://wiki.umbc.edu/display/faq/Clickers" rel="nofollow external" class="bo"><span>  Clicker FAQ page</span></a></p></li><li><p><span>open an</span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>  RT Ticket</span></a><span>  for any technical issues</span></p></li><li><p><span>view the schedule of training workshops on the </span><a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo"><span>DoIT group page</span></a></p></li><li><p><a href="mailto:instructionaltechnology@umbc.edu" rel="nofollow external" class="bo"><span>contact </span></a><span> the Instructional Technology Team with any questions or concerns</span></p></li></ul><br><p><span><img src="https://lh5.googleusercontent.com/gbns1K0wABFoJhzRsBtvLpkELw-X1jldfx92U8L-mLN29sJ0y00WgRy5bwaEURBV42AQ7gRHvAPWN9nKcIRvuRoIU81RxMl3dgCp_wkCXyGx3gqz8jzFux_9f9EnN5yxIw" height="136px;" width="84px;" style="max-width: 100%; height: auto;"></span></p><br></div>
]]>
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<Summary>Faculty who plan to use clickers for instruction during the ​​Spring 2015 semester will need to have device order(s) submitted to the Bookstore no later than Friday, October 24, 2014. This...</Summary>
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<PostedAt>Tue, 21 Oct 2014 09:09:01 -0400</PostedAt>
<EditAt>Tue, 21 Oct 2014 09:18:23 -0400</EditAt>
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<NewsItem contentIssues="false" id="47392" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47392">
<Title>VPN malfunctioning after Mac OS X Yosemite upgrade</Title>
<Body>
<![CDATA[
    <div class="html-content">If you routinely use the UMBC VPN (<a href="https://vpn.umbc.edu" rel="nofollow external" class="bo">https://vpn.umbc.edu</a>) and are a Apple Mac user we would strongly recommend waiting and not upgrading to the new OSX Yosemite that came out this past Thursday 10/16. This upgrade will break the functionality of the Juniper Network Connect VPN client. DoIT will be working to test several solutions over the next few days and we hope to release an updated VPN client that will work with the new OS within a week. <div><br></div><div>Once we have finished our testing and developed documentation for the new client we will post another news article and the Technology Support Center and Desktop Support will be prepared to assist users with any questions regarding the new client. </div><div><br></div><div>If you have upgraded to Yosemite and require the VPN, go to <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a> to open a support ticket and we will work with you to get you working on the new client before its officially released. </div><div><br></div><div>Thanks in advance for your patience as we work to resolve this issue. </div><div><br></div><div>Damian</div></div>
]]>
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<Summary>If you routinely use the UMBC VPN (https://vpn.umbc.edu) and are a Apple Mac user we would strongly recommend waiting and not upgrading to the new OSX Yosemite that came out this past Thursday...</Summary>
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<PostedAt>Sat, 18 Oct 2014 22:02:47 -0400</PostedAt>
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<NewsItem contentIssues="true" id="47330" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47330">
<Title>Blackboard Down for Maintenance 10 pm 10/24 to 1 am 10/25</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>Per the <a href="http://my.umbc.edu/groups/bbannouncements/news/47043" rel="nofollow external" class="bo">announced Fall 2014 maintenance schedule</a>, the UMBC Blackboard server will be offline from 10 pm Friday 10/24 to 1 am Saturday 10/25. </span><div><span><br></span></div><div><span>This downtime is during the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">regularly scheduled maintenance window</a> and is necessary to perform </span><span>system-wide upgrades, including patches and fixes that need to be applied. </span><span>DoIT staff will make every effort to keep to this three-hour window to ensure continuity of services; on a rare occasion, however, quality assurance checks may temporarily delay access.</span></div><div><ul><li><span><strong>Instructors</strong>: </span><span>Please refrain from assigning any work that is due on Blackboard during this maintenance time. When the system is offline, students cannot submit their work.</span></li><li><span><strong>Students</strong>: Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.</span></li></ul></div><div><div><span>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in using these </span><a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">step-by-step instructions</a><span>.</span></div></div><div><br></div><div>We appreciate your patience as we strive to maintain our systems, especially during <a href="http://my.umbc.edu/groups/doit/news/46984" rel="nofollow external" class="bo">our transition to managed hosting</a>.</div></div>
]]>
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<Summary>Per the announced Fall 2014 maintenance schedule, the UMBC Blackboard server will be offline from 10 pm Friday 10/24 to 1 am Saturday 10/25.     This downtime is during the regularly scheduled...</Summary>
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<PostedAt>Thu, 16 Oct 2014 07:53:40 -0400</PostedAt>
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<NewsItem contentIssues="false" id="47304" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47304">
<Title>Server downtime on October 26th from 8:00am to 12:00 noon</Title>
<Body>
<![CDATA[
    <div class="html-content"><span><p><span>DoIT will be moving several servers to a different location within our data center to provide them with better cooling and to utilize our space and power more efficiently. In order to accomplish this we will need to have short outages on several key systems. Individual services listed below should only be down for around 30-45 minutes each. All the outages will occur within the window listed below. We apologize for any inconvenience this may cause and we appreciate your patience as we</span></p><br><p><span>Sunday October 26th, 8am to Noon</span></p><ul><li><p><span>Access to Cyrus and UMBC Webmail (accounts not migrated to UMBC Gmail)</span></p></li><ul><li><p><span>All mail will be queued up and delivered after the server is brought back online</span></p></li></ul><li><p><span>myUMBC lite page will be up resulting in reduced myUMBC functionality</span></p></li><li><p><span>The new web hosting environment will be partially down (pages will be available but any database calls will not work)</span></p></li><li><p><span>Student mySQL databases will be offline</span></p></li></ul><ul><li><p><span>Userpages will be unavailable</span></p></li><li><p><span>Wiki will be unavailable</span></p></li><li><p><span>License5 will be down (</span><span>autodesk, cadence, </span><span>idl, </span><span>schrodinger, xilinx, mathematica)</span></p></li><li><p><span>Perseus will be unavailable</span></p></li><li><p><span>Lists will be unavailable</span></p></li><li><p><span>Webadmin will be unavailable</span></p></li></ul><br><br><p><span>There will be no data loss during the outage and no user action is required prior to the downtime. If you have any questions or concerns, please contact the Technology Support Center at x53838.</span></p><br></span></div>
]]>
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<Summary>DoIT will be moving several servers to a different location within our data center to provide them with better cooling and to utilize our space and power more efficiently. In order to accomplish...</Summary>
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<NewsItem contentIssues="true" id="47204" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47204">
<Title>Revamped Alternate Delivery Program Coming Soon</Title>
<Tagline>Hybrid/Online Course Redesign for Summer and Winter Courses</Tagline>
<Body>
<![CDATA[
    <div class="html-content">If you've considered converting an traditional, face-to-face course for either <a href="http://doit.umbc.edu/itnm/hybrid/" rel="nofollow external" class="bo">hybrid</a> or fully online delivery, 2015 could very well be your year!  A new, revamped <a href="http://doit.umbc.edu/itnm/adp/" rel="nofollow external" class="bo">Alternate Delivery Program</a> will be launched in 2015 for full and part-time summer &amp; winter faculty.  DoIT's <a href="http://my.umbc.edu/groups/doit/news/45874" rel="nofollow external" class="bo">Instructional Technology Team</a> is ready to assist faculty who are interested in converting their course to either hybrid or fully online for delivery in summer 2015 or winter 2016.  A Call for Participation will be released later on this month on October 20.  <br><br>In the meantime, <a href="http://my.umbc.edu/groups/doit/events/27038" rel="nofollow external" class="bo">a hybrid design "brown bag" information session</a>,
        "What does it mean to teach a hybrid course?" is scheduled next
        <span><span>Wednesday, October 15</span></span>, from <span><span>noon - 1 PM</span></span>.  Bring a lunch, and stop by
        to learn more about hybrid course delivery at UMBC.<br>
        <br>
        <br></div>
]]>
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<Summary>If you've considered converting an traditional, face-to-face course for either hybrid or fully online delivery, 2015 could very well be your year!  A new, revamped Alternate Delivery Program will...</Summary>
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<NewsItem contentIssues="false" id="47182" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47182">
<Title>UPS Malfunction Impacts Campus IT Services</Title>
<Body>
<![CDATA[
    <div class="html-content"><span>On Wednesday, 10/8/2014, at approximately 10:10 </span><span>the Engineering building data center suffered a brief power outage. This occurred during routine maintenance of our Uninterrupted Power Supply (UPS) system and caused all servers and equipment within the data center to lose power. DoIT staff worked to restore services based on our disaster recovery plan.  </span><span>By</span><span> </span><span><span>11:00am m</span></span><span>any services were restored including:</span><div><br></div><div><ul><li><span>Wireless connectivity</span></li><li><span>Internet access</span></li><li><span>Off campus services including Box and Google services</span></li><li><span>Active Directory shared drives and services</span></li><li><span>Blackboard </span></li></ul></div><div><br></div><div>As of <span><span>12:15</span></span> MyUMBC and locally hosted mail services have been restored.  UMBC's GMAIL service was not impacted.</div><div><br></div><div>Peoplesoft services are currently being restored and we expect to be fully operational later this afternoon. </div><div><br></div></div>
]]>
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<Summary>On Wednesday, 10/8/2014, at approximately 10:10 the Engineering building data center suffered a brief power outage. This occurred during routine maintenance of our Uninterrupted Power Supply (UPS)...</Summary>
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<PostedAt>Wed, 08 Oct 2014 12:52:30 -0400</PostedAt>
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<NewsItem contentIssues="true" id="47043" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/47043">
<Title>DoIT Announces Fall 2014 Blackboard Maintenance Schedule</Title>
<Body>
<![CDATA[
    <div class="html-content">In an effort to ensure the UMBC campus community is kept informed about upcoming Blackboard maintenance plans, DoIT has posted its planned service schedule for the Blackboard system during the Fall 2014 semester. <div><ul><li>Friday, <a href="http://my.umbc.edu/groups/bbannouncements/news/47330" rel="nofollow external" class="bo">October 24, 2014</a></li><li>Friday, <a href="http://my.umbc.edu/groups/bbannouncements/news/47957" rel="nofollow external" class="bo">November 21, 2014</a></li></ul></div><div><span>Maintenance <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">typically takes place</a> from 10 PM Friday to 1 AM Saturday.</span><span> DoIT staff will make every effort to keep to this three-hour window to ensure continuity of services; on a rare occasion, however, quality assurance checks may temporarily delay access. This schedule does not reflect any emergency maintenance that may be required, and DoIT will make every effort to keep the campus informed </span>in a<span> timely manner if such unanticipated downtime is required.</span></div><div><span><br></span></div><div><span>We appreciate your patience as we strive to maintain our systems, especially during <a href="http://my.umbc.edu/groups/doit/news/46984" rel="nofollow external" class="bo">our transition to managed hosting</a>.</span></div></div>
]]>
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<Summary>In an effort to ensure the UMBC campus community is kept informed about upcoming Blackboard maintenance plans, DoIT has posted its planned service schedule for the Blackboard system during the...</Summary>
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<EditAt>Wed, 12 Nov 2014 10:14:28 -0500</EditAt>
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<Title>Mocko Named TSC Acting Coordinator</Title>
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    <div class="html-content"><div>Effective today, Andrea Mocko has agreed to serve as acting coordinator of the <a href="http://doit.umbc.edu/tsc" rel="nofollow external" class="bo">Technology Support Center</a> (TSC). Andrea has worked as a full-time specialist since summer of 2012, but has supervised all of the TSC’s 12-15 part-time student consultants since January 2013. In addition to hiring and training all student consultants, she developed a new employee orientation guide and took over curation of the popular <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">Frequently Asked Questions</a> (FAQs). During this time, student consultants have resolved nearly half of the TSC’s 100 tickets each week (5k per year).</div><div><br></div><div>Prior to earning her bachelor’s degree in Psychology from UMBC in 2012, Andrea worked as a TSC (formerly Help Desk) student consultant for four years. As a senior student consultant, she was also instrumental in the TSC’s <a href="http://www.umbc.edu/oit/news/archives/2011/07/doit_it_support.html" rel="nofollow external" class="bo">move</a> from the basement of the Engineering Building to the first floor of the Library, next to the <a href="http://my.umbc.edu/groups/rlc/news" rel="nofollow external" class="bo">Retriever Learning Center</a> (RLC) in Summer of 2011.  </div><div><br></div><div>Currently, Andrea is enrolled in UMBC’s Master’s in Information Systems, with a concentration in Human Centered Computing (HCC). She also holds a post-bachelor’s certificate in Instructional Systems Design. </div><div><br></div><div>Please join me in congratulating Andrea on her new duties.</div><div><br></div><div>John Fritz</div><div>Asst. Vice President, Instructional Technology</div><div>UMBC Division of Information Technology</div></div>
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<Summary>Effective today, Andrea Mocko has agreed to serve as acting coordinator of the Technology Support Center (TSC). Andrea has worked as a full-time specialist since summer of 2012, but has supervised...</Summary>
<Website>http://doit.umbc.edu/tsc</Website>
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<PostedAt>Mon, 06 Oct 2014 09:10:28 -0400</PostedAt>
<EditAt>Tue, 07 Oct 2014 15:27:06 -0400</EditAt>
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