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<NewsItem contentIssues="true" id="49873" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49873">
<Title>Prepare for Snow Days with Blackboard &amp; Other Tools</Title>
<Tagline>Winterize your course for Mother Nature's drop-in visit</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><p><span>In the event of heavy snow or other emergency when classes cannot meet, UMBC faculty can choose from several tools and technologies to support teaching and learning. Online</span><span> delivery methods offer many good alternative for supporting missed classroom time. </span></p><p><a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard Learn</a> supports three core components: </p><ul><li><span>With Content Management, faculty can u</span><span>pload course materials &amp; handouts; post presentations, s</span><span>hare links &amp; resources. Faculty can also em</span><span>bed YouTube videos or re</span><span>cord with a webcam to embed video anywhere in the course.</span></li><li><span>Faculty can also support Communication, Collaboration and other Student Engagement. C</span><span>ontinue course discussions in Blackboard, send email, post announcements, or manage small group activities.</span></li><li><span>With Assessment and Grade Management tools, faculty can d</span><span>istribute &amp; collect assignments, g</span><span>rade electronically, deliver tests, and </span><span>maintain</span><span> a gradebook -- all in one central location.</span></li></ul><p><span>Faculty may wish to use more than just Blackboard on a snow day. Other tools available include: </span></p><div><ul><li><a href="https://wiki.umbc.edu/display/faq/Blackboard+Collaborate" rel="nofollow external" class="bo">Bb Collaborate</a></li><li><a href="https://wiki.umbc.edu/display/faq/TechSmith+Relay" rel="nofollow external" class="bo">TechSmith Relay</a></li><li><a href="https://wiki.umbc.edu/display/faq/Using+LockDown+Browser+for+Online+Exams" rel="nofollow external" class="bo">Respondus Lockdown Browser</a></li><li><a href="https://wiki.umbc.edu/display/faq/Box+at+UMBC" rel="nofollow external" class="bo">UMBC Box</a></li><li>Google Apps </li></ul></div><div><span>Learn </span><span>more about these apps and many more </span><a href="https://wiki.umbc.edu/x/rwJHAw" rel="nofollow external" class="bo"><span>at this central FAQ</span></a><span>.</span></div></div>
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<Summary>In the event of heavy snow or other emergency when classes cannot meet, UMBC faculty can choose from several tools and technologies to support teaching and learning. Online delivery methods offer...</Summary>
<Website>http://my.umbc.edu/groups/doit/news/49873</Website>
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<Tag>academic-continuity</Tag>
<Tag>blackboard</Tag>
<Tag>blackboard-learn</Tag>
<Tag>snow-day</Tag>
<Group token="doit">Division of Information Technology (DoIT)</Group>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Mon, 16 Feb 2015 13:24:23 -0500</PostedAt>
<EditAt>Mon, 16 Feb 2015 13:27:24 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="49580" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49580">
<Title>Blackboard Downtime Scheduled Wednesday Feb 4, 2 AM - 4 AM</Title>
<Tagline>Maintenance will resolve time zone issue</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>Blackboard engineers will perform a server update on Wednesday morning, February 4, 2015 from 2 AM - 4 AM. <strong>Blackboard will be offline during this period.</strong><span> </span></div><div><br></div><div>During this downtime, our system will be updated with the latest patch and application servers adjusted to <span>fully align our system with standard tuning parameters. In doing so, the irregular time zone behavior observed by some users will be reset to Eastern Standard.</span></div><div><br></div><div>In preparation for this downtime:</div><div><ul><li><span><strong>Instructors</strong>: Please refrain from assigning any work that is due on Blackboard during this maintenance window. When the system is offline, students cannot submit their work.</span></li><li><span><strong>Students</strong>: Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.</span></li></ul></div><div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in using <a href="https://wiki.umbc.edu/x/gIAc" rel="nofollow external" class="bo">these step-by-step instructions</a>. We appreciate your patience as we continue to improve our systems to bring you a better Blackboard experience.</div></div>
]]>
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<Summary>Blackboard engineers will perform a server update on Wednesday morning, February 4, 2015 from 2 AM - 4 AM. Blackboard will be offline during this period.      During this downtime, our system will...</Summary>
<Website>http://my.umbc.edu/groups/doit/news/49580</Website>
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<Tag>blackboard</Tag>
<Tag>downtime</Tag>
<Tag>maintenance</Tag>
<Group token="bbannouncements">Blackboard Announcements</Group>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Tue, 03 Feb 2015 09:07:21 -0500</PostedAt>
<EditAt>Mon, 16 Feb 2015 14:33:49 -0500</EditAt>
</NewsItem>

<NewsItem contentIssues="true" id="49501" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49501">
<Title>February Technology of the Month</Title>
<Tagline>We love TechSmith Relay!</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span>Sometimes it’s just easier to show than tell. Using <a href="https://wiki.umbc.edu/display/faq/TechSmith+Relay" rel="nofollow external" class="bo">TechSmith Relay</a>, faculty can capture and narrate the content displayed on their computers and then publish an online “screencast” video tutorial or mini-lecture for students to watch and replay on their own time. <a href="https://wiki.umbc.edu/display/faq/TechSmith+Relay" rel="nofollow external" class="bo">TechSmith Relay</a> is the enterprise version of TechSmith used by Khan Academy. <a href="http://www.techsmith.com/" rel="nofollow external" class="bo">Techsmith.com</a> produces both of these tools as well as the free, easy-to-use Jing screencasting tool (recordings limited to durations of five minutes or less). </span><br><br><p><span>To learn more about using TechSmith Relay</span><span>:</span></p><ul><li><p><span>visit our </span><a href="https://wiki.umbc.edu/display/faq/TechSmith+Relay" rel="nofollow external" class="bo"><span>TechSmith Relay FAQ page </span></a></p></li><li><p><span>open an</span><a href="https://rt.umbc.edu/UMBC/RequestHelp.html" rel="nofollow external" class="bo"><span>RT ticket</span></a><span> for any technical issues</span></p></li><li><p><span>view the schedule of training workshops on the</span><a href="http://my.umbc.edu/groups/doit/events" rel="nofollow external" class="bo"><span>DoIT group page</span></a></p></li><li><p><span>contact</span><span> the Instructional Technology Team with any questions or concerns</span></p></li></ul><br></div>
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<Summary>Sometimes it’s just easier to show than tell. Using TechSmith Relay, faculty can capture and narrate the content displayed on their computers and then publish an online “screencast” video tutorial...</Summary>
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<Tag>screencasting</Tag>
<Tag>techsmith</Tag>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Mon, 02 Feb 2015 08:42:33 -0500</PostedAt>
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<NewsItem contentIssues="true" id="49518" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49518">
<Title>Critical Security Flaw in Core Linux Library</Title>
<Tagline>Allows for complete control of a system with no credentials</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Earlier this week a critical security flaw in the gethostbyname() function of glibc in Linux was exposed. This effects many major linux distributions including Redhat 5 and Redhat 6 Enterprise. This vulnerability has the potential to allow a fairly simple attack to gain complete control of a server. Any vulnerable servers should be patched and rebooted as soon as possible. <div><br></div><div>DoIT has been patching and rebooting our systems and we are now protected from this on all centrally managed accessible servers. We would encourage any linux admins to check out the posting below to see if your system is vulnerable and patch accordingly. I've also included a link to a PCworld article with a new exploit that just came out showing how this flaw can be used. </div><div><br></div><div>Its being referred to as the GHOST vulnerability because it uses the GetHost function. Besides the obvious security issue, this one has some marketing behind it as well, its even got a cute logo (see below), so I think you may see it around the news at some point. </div><div><br></div><div>List of vulnerable glibc versions:</div><div><a href="http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2015-0235" rel="nofollow external" class="bo">http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2015-0235</a></div><div><br></div><div>For information:</div><div><a href="http://www.pcworld.com/article/2878252/ghost-linux-vulnerability-can-be-exploited-through-wordpress-other-php-apps.html" rel="nofollow external" class="bo">http://www.pcworld.com/article/2878252/ghost-linux-vulnerability-can-be-exploited-through-wordpress-other-php-apps.html</a></div><div><br></div><div><img src="https://dum21w3618van.cloudfront.net/images/blogs/laws/ghost-vulnerability.svg" style="max-width: 100%; height: auto;"></div></div>
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<Summary>Earlier this week a critical security flaw in the gethostbyname() function of glibc in Linux was exposed. This effects many major linux distributions including Redhat 5 and Redhat 6 Enterprise....</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Sat, 31 Jan 2015 10:59:20 -0500</PostedAt>
<EditAt>Sat, 26 Mar 2016 00:13:47 -0400</EditAt>
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<NewsItem contentIssues="true" id="49471" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49471">
<Title>Clicker Updates Reflect Secure Connection for New Blackboard</Title>
<Tagline>Students will need to re-register their devices</Tagline>
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<![CDATA[
    <div class="html-content"><span>Since UMBC migrated to the new Blackboard managed hosting site, instructors who use clickers must now include </span><span>https</span><span> with the URL to access TurningPoint course participant lists. The full URL is now </span><a href="https://blackboard.umbc.edu" rel="nofollow external" class="bo"><span>https://blackboard.umbc.edu</span></a><span>. In previous semesters, instructors did not need to include the prefix or “s” to secure the session. </span><br><span><br>Turning Technologies also updated the way the Blackboard registration tool functions and stores information. Previously, the information was stored within Blackboard. Now the information is stored on Turning Technologies' servers. </span><span>Students will need to re-register their devices.<br><br>Please refer to our <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=35424814" rel="nofollow external" class="bo">FAQ page </a>for more information.  <br><br><br><br><br><br><br></span></div>
]]>
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<Summary>Since UMBC migrated to the new Blackboard managed hosting site, instructors who use clickers must now include https with the URL to access TurningPoint course participant lists. The full URL is...</Summary>
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<Sponsor>Division of Information Technology</Sponsor>
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<PostedAt>Thu, 29 Jan 2015 12:18:46 -0500</PostedAt>
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<NewsItem contentIssues="true" id="49130" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49130">
<Title>Blackboard Maintenance Scheduled Friday Jan 30, 12:01 AM-6AM</Title>
<Tagline>Blackboard will be offline from 1AM - 5AM during this period</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><div>Blackboard engineers will perform infrastructure maintenance at the datacenter where we are hosted on Friday, January 30, 2015 from 12:01 AM - 6AM. </div><div><br></div><div><strong>Blackboard itself will also be offline from 1AM-5AM during this period for server maintenance.</strong> This is a change from the initial expectation for the maintenance window when Blackboard anticipated only email downtime. As previously mentioned, this update also involves the upgrading of the Managed Hosting email relay servers, previously described in this news article. Email sent by users through Blackboard between 12:01 AM and 6AM on January 30, 2015 will not be sent nor queued for later processing. Faculty and student users are advised to email directly through Gmail if communication during this maintenance window is essential. Email sent directly through Gmail is not affected by the Blackboard maintenance.</div><div><br></div><div>In preparation for this downtime:</div><div><ul><li><span><strong>Instructors</strong>: Please refrain from assigning any work that is due on Blackboard during this maintenance time. When the system is offline, students cannot submit their work.</span></li><li><span><strong>Students</strong>: Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.</span></li></ul></div><div>After Blackboard is back online, please clear your Internet browser cache and cookies before logging in using these step-by-step instructions. We appreciate your patience as we continue to improve our systems and bring you a better Blackboard experience.</div></div>
]]>
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<Summary>Blackboard engineers will perform infrastructure maintenance at the datacenter where we are hosted on Friday, January 30, 2015 from 12:01 AM - 6AM.      Blackboard itself will also be offline from...</Summary>
<Website>http://my.umbc.edu/groups/doit/news/49130</Website>
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<Sponsor>Blackboard Announcements</Sponsor>
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<PostedAt>Fri, 23 Jan 2015 12:54:52 -0500</PostedAt>
<EditAt>Fri, 10 Apr 2015 13:22:56 -0400</EditAt>
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<NewsItem contentIssues="true" id="33751" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/33751">
<Title>DoIT Student Intern Published in Educause Review</Title>
<Body>
<![CDATA[
    <div class="html-content">Please join me in congratulating Laura Lefavor on her recent article published in Educause Review Online called <a href="http://www.educause.edu/ero/article/beyond-it-help-desk" rel="nofollow external" class="bo">Beyond the IT Help Desk</a>. <br><br>EDUCAUSE® is a nonprofit association and the foremost community of IT leaders and
     professionals committed to advancing higher education.<br><br>The article explains how UMBC was able to use the RT (Request Tracker) Help System, REX (Report EXchange) Data Warehouse, and FAQ's (Frequently Asked Questions) Knowledge Base systems to achieve a comprehensive help desk solution for the entire university. <br><br>Laura joined the Business Systems Group (BSG) of Division of Information Technology 
    (DoIT) in the summer of 2012 and has been invaluable getting the word out about some of the <a href="http://doit.umbc.edu/about-doit/success-stories/" rel="nofollow external" class="bo">success stories</a> involving DoIT and our campus partners. <br><br>Her ability to grasp the concepts of the various technologies used throughout DoIT and pull them together in a cohesive manner has been remarkable.<br><br>Laura is a recent UMBC graduate (Class of 2013), a member of the English Honors Society (Sigma Tau Delta), and a recipient of the Learning Resource Center's Outstanding Tutor Award.<br><br>I am also excited for Laura as she begins her new position as the Arts and Entertainment Coordinator at The Baltimore Sun starting August 19, 2013.<div><br></div><div>Joe Kirby</div></div>
]]>
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<Summary>Please join me in congratulating Laura Lefavor on her recent article published in Educause Review Online called Beyond the IT Help Desk.   EDUCAUSE® is a nonprofit association and the foremost...</Summary>
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<Sponsor>RT - Request Tracker</Sponsor>
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<PostedAt>Wed, 21 Jan 2015 12:25:44 -0500</PostedAt>
<EditAt>Thu, 20 Sep 2018 10:24:53 -0400</EditAt>
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<NewsItem contentIssues="false" id="49053" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49053">
<Title>January 2015 RT Users Group Meeting Year in Review</Title>
<Body>
<![CDATA[
    <div class="html-content">Please take a moment and review <a href="http://my.umbc.edu/groups/rt/events/28225" rel="nofollow external" class="bo">this event </a>for this coming Thursday, January 22, 2015 at 1:00pm. in Engineering 022.<br><br>Your feedback is very important to the success of RT.<br><br>Thanks<br><br>Joe Kirby<br><br><br><br></div>
]]>
</Body>
<Summary>Please take a moment and review this event for this coming Thursday, January 22, 2015 at 1:00pm. in Engineering 022.  Your feedback is very important to the success of RT.  Thanks  Joe Kirby</Summary>
<Website>http://my.umbc.edu/groups/rt/events/28225</Website>
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<PostedAt>Tue, 20 Jan 2015 08:39:56 -0500</PostedAt>
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<NewsItem contentIssues="false" id="49020" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/49020">
<Title>2015-01-15 RT Down</Title>
<Body>
<![CDATA[
    <div class="html-content">RT went down today around 3:30pm.<br><br>Systems, database, and networking teams are looking into this immediately.<br><br>As soon as I have more information to share I will re-post to this page.<br><br>I apologize for any inconvenience this has caused.<br><br>Joe Kirby<br></div>
]]>
</Body>
<Summary>RT went down today around 3:30pm.  Systems, database, and networking teams are looking into this immediately.  As soon as I have more information to share I will re-post to this page.  I apologize...</Summary>
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<PostedAt>Thu, 15 Jan 2015 15:43:15 -0500</PostedAt>
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<NewsItem contentIssues="true" id="48998" important="false" status="posted" url="https://beta.my.umbc.edu/groups/doit/posts/48998">
<Title>myUMBC Open Forum for Students (Free Food)</Title>
<Tagline>Share your thoughts on improving myUMBC</Tagline>
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    <div class="html-content"><span>The myUMBC team has been working hard on updating myUMBC -- striving for a better balance between community, institutional and personal information.</span><div><br></div><div>Student involvement is a very important part of this process and this event will give you a first hand opportunity to learn more about what we are working on and offer your feedback about what we can do better.</div><div><br></div><div><div><strong>Food and drinks will be provided. This event is for students only.</strong></div><div><br></div><div>Please take our pre-survey so we can tailor the event to what you would like to hear about: <a href="http://goo.gl/forms/6SX0I24HjU" rel="nofollow external" class="bo">http://goo.gl/forms/6SX0I24HjU</a></div><div><br></div><div>The event will take place on <strong>February 11th from 5:30 PM to 8:30 PM in the Commons Skylight Room</strong>. Here is a link to the event so you can RSVP: <a href="http://my.umbc.edu/events/28692" rel="nofollow external" class="bo"> http://my.umbc.edu/events/28692</a></div></div><div><br></div><div>We appreciate your feedback.</div></div>
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<Summary>The myUMBC team has been working hard on updating myUMBC -- striving for a better balance between community, institutional and personal information.    Student involvement is a very important part...</Summary>
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<PostedAt>Wed, 14 Jan 2015 10:31:38 -0500</PostedAt>
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