Known Issue: Intermittent Login Failure, Workaround is Using VPN

Mon, 19 Mar 2012 08:08:33 -0400
general, news

Over the weekend, DoIT has received several reports of intermittent login failures using myUMBC, Blackboard and even the RT (Request Tracker) ticketing system The problem is actually not with these systems, but appears to be one of the campus authentication servers, which DoIT is addressing. In the meantime, if you encounter this error (depicted by the images below), a possible work around is to access these campus systems AFTER first logging in through UMBC's Virtual Private Network (or VPN) at http://vpn.umbc.edu. For help in using the VPN, visit the following FAQ entry: How Do I Connect via VPN? https://wiki.umbc.edu/x/boAc