Name: Katelyn Kelly
Pronouns: She/Her
Semester of Internship: Spring 2024
Major: Political Science & Media and Communications Studies
Current Class Level: Junior
This semester I completed a(n)...: Internship
Internship, Co-op, or Research Site (Company/Organization Name): World Service Authority
Location of the Organization (City, State): Washington, DC
Title of position: Communication Manager
Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities:
As an intern with the World Service Authority, I contribute to the organization’s mission of promoting global human rights and world citizenship. My role primarily involves research, writing, and advocacy efforts that support refugees, stateless individuals, and those seeking international legal protections. On a day-to-day basis, I draft articles and updates for the organization’s newsletter, focusing on topics such as refugee assistance and legal identity documentation. I also assist with outreach efforts, communicating with individuals and organizations to raise awareness about human rights issues. Additionally, I conduct legal and policy research to help support the organization’s initiatives and advocacy strategies.
Describe the process of obtaining your position. When did you hear of the position and submit your application?
Intrigued by the organization’s mission, I researched its work and decided that the role aligned with my academic background and career interests. I submitted my application in late fall, which included my resume and a statement of interest detailing my passion for global justice and media advocacy. Shortly after, I was invited to interview with a representative from the organization. The interview focused on my writing and research skills, as well as my understanding of human rights issues. After discussing how my experience in political science, media, and communications could contribute to the organization, I was offered the position. I eagerly accepted, excited for the opportunity to engage in meaningful work at the intersection of policy, media, and advocacy.
What resources did you use to find your current experience?
LinkedIn or other social media.
What have you enjoyed the most about your position and organization?
What I’ve enjoyed most about my position at the World Service Authority is the opportunity to engage in meaningful human rights advocacy while applying my skills in writing, research, and media. Working on the organization’s newsletter has been particularly rewarding, as it allows me to inform and inspire others about critical issues like refugee assistance and statelessness. I appreciate the organization's global perspective and commitment to helping individuals who often fall through the cracks of traditional legal systems. Additionally, I’ve enjoyed the flexibility and independence of the role, which has allowed me to take initiative on projects and deepen my understanding of international law and advocacy.
How do you believe you have made an impact through your work?
Through my work at the World Service Authority, I believe I have made an impact by helping to amplify the voices of refugees, stateless individuals, and those seeking international legal protections. By writing and curating content for the organization’s newsletter, I have contributed to raising awareness about human rights issues and connecting people with vital resources. My research on international law and policy has supported the organization’s advocacy efforts, helping to inform strategies for assisting individuals in need. Additionally, my outreach efforts have helped strengthen relationships between the organization and other human rights groups, fostering collaboration in the fight for global justice.
What advice would you give to another student who is seeking an internship or similar experience?
My biggest piece of advice for students seeking an internship, especially in advocacy or human rights, is to be proactive and intentional in your search. Look for opportunities that align with your academic background and personal interests, and don’t be afraid to reach out to professors, advisors, or professionals in the field for guidance. When applying, tailor your resume and cover letter to highlight relevant skills—whether it’s research, writing, or public outreach—and emphasize your passion for the work. Networking is also key; engaging with organizations through events, social media, or informational interviews can help you stand out. Once you secure an internship, take initiative, ask questions, and seek out projects that challenge you. Lastly, treat every experience as a learning opportunity, even if it’s outside your comfort zone, because those moments often lead to the greatest personal and professional growth.
Please provide a short reflection or quote about what you liked most about your position / earning internship credit / working with the Career Center.
"I've loved the opportunity to use my writing and research skills to support human rights advocacy at the World Service Authority. This internship has allowed me to engage with global justice issues in a meaningful way. The Career Center was instrumental in helping me refine my application materials and feel confident throughout the process."
Name: Rumsha Khan
Pronouns: she/her
Semester of Internship: Spring 2024
Major: BA in Sociology and Management of Aging Services (Double Major), Minor in Health, Wellness, and Aging
Current Class Level: Senior
This semester I completed a(n): Internship
Internship, Co-op, or Research Site (Company/Organization Name):
Baltimore County Government – Department of Aging, Ombudsman Program
Location of the Organization (City, State):
Catonsville Office (Catonsville Senior Center), Maryland
Training: Bykota Senior Center, Towson, MD
Title of Position: Ombudsman Program Intern
Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities:
I’m currently interning with the Baltimore County Department of Aging’s Ombudsman Program. The ombudsmen are the voice for older adults in long-term care facilities—advocating for their rights, addressing their concerns, and empowering them to speak up. I’ve visited various facilities, supported the team in addressing resident concerns, and documented visits to better understand residents’ challenges. I also worked on projects like creating a printable assisted living facility resource and collecting data on resident/family councils.
Describe the process of obtaining your position. When did you hear of the position and submit your application?
As part of the Management of Aging Services degree, an internship was required. Professor Lauren Price shared the Ombudsman Program opportunity with me. After researching the role and feeling aligned with its mission, I applied via the county website and interviewed with Lynn McCamie, who became an incredible mentor. After training, I was placed in the Catonsville office.
What resources did you use to find your current experience?
Faculty connections—specifically Professor Lauren Price’s recommendation—and county government resources.
What have you enjoyed the most about your position and organization?
Everything! Especially building meaningful connections with residents and empowering them through conversation and advocacy. I also appreciated the diverse learning experiences—from webinars to hands-on work—that expanded my understanding of long-term care systems.
How do you believe you have made an impact through your work?
I’ve served as a consistent, compassionate presence for residents, helping them feel heard and respected. I’ve also become more aware of systemic challenges in long-term care and feel inspired to contribute to policy change in the future.
What advice would you give to another student who is seeking an internship or similar experience?
Go in with an open mind and a passion to learn. Engage deeply with the experience, ask questions, and take time to reflect on what this work teaches you about your values and goals. Learn policies—they’re the key to making meaningful change.
Please provide a short reflection or quote about what you liked most about your position / earning internship credit / working with the Career Center:
The Career Center was a huge support throughout my journey. I met with Farhan Nadeem through Handshake, and his personalized resume/cover letter advice made a big difference. The Career Center offers valuable tools and guidance—every student should take advantage of it.
Earlier last month, the Career Center invited student organizations to participate in their annual Reverse Career Fair. This was a great opportunity for students to showcase their skills learned outside of the classroom to the wide array of employers that attended. It was also a unique way to connect with employers, as students were the ones to receive a table and representatives from companies would be the ones walking around. While they were walking around, employers had the opportunity to judge each organization by these four select criteria:
Did your booth represent the purpose/objective of your organization?
Were the accomplishments of your organization clearly defined?
Were the student representatives articulate and engaging?
Did your booth have an element of appeal that attracted the employer?
And the employers decided that the UMBC Game Developer's Club was the winner of the Best Booth Contest, winning a $200 cash prize for their student organization account! Some of the nice things that employers had to say about the students in this club were that they were "engaged, articulate. Good understanding of industry. Able to answer all questions with enthusiasm." Others mentioned their display, stating, "great display, great discussion. I asked a lot of questions and their answers were honest and informative" and that they "loved their interactive graphics." The Career Center congratulates the Game Developer's Club and all of the other student organizations that came out and helped made this event a success.
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